The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
Rated 3 out of 5 stars
Crashed
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was working great, then it crashed, and boot up said to restore, now it won't do anything, paid alot of money on this and now it's just a $800 paper weight. I have no way to restore it
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Greetings RevLouis, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4 Edge. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Recover, restore, or reset your Samsung PC" to help resolve what you have described to be experiencing with your PC. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Pros mentioned:
Build quality, Responsiveness
Rated 4 out of 5 stars
Solid, but missing a key feature as advertised
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a solid laptop for everyday use. It feels well built when typing and is fast to respond. I was really disappointed that it was stated in the specs that it had a blacklit keyboard, but it does not. That was high on my list and it fell short.
I would recommend this to a friend
Rated 4 out of 5 stars
Definitely recommend.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the vibrant screen and the screen size and the touchscreen.
I would recommend this to a friend
Cons mentioned:
Touchpad
Rated 2 out of 5 stars
You get what you pay for.....
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had issues with Bluetooth connecting to my samsung galaxy Android phone. Had to have geek squad update software as it wasnt delivered with latest updates. Bluetooth still doesnt work on laptop. Sales rep told me the one he ordered had touch screen but it doesn't. Touchpad is very sensitive and does things i didnt prompt it to do.
No, I would not recommend this to a friend
Pros mentioned:
Perfect size
Rated 5 out of 5 stars
Perfect gift
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size for my granddaughter. Includes everything she will need now and in the future.
I would recommend this to a friend
Pros mentioned:
Lightweight
Rated 5 out of 5 stars
So compact
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My girlfriend loves her new laptop. She takes it everywhere in her backpack
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and love the screen video quality. Definitely recommend getting this one.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's been a great laptop so far, way better than hp could ever be!
I would recommend this to a friend
Rated 1 out of 5 stars
Blue Recovery Screen
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tried to factory reset the pc, then gives me a blue screen that says “Recovery” and then “your pc/laptop needs to be repaired”. How does a NEW computer need a new hard drive?!?! Im sure if mine did that, other will too. I do not recommend this pc.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello Kayla, thanks for taking the opportunity to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your feedback and critiques as we strive to improve the functionality and design of your product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. When you have the time available, please take a moment to review "Blue or green screen error on Samsung PC" to help resolve what you have described to be experiencing with your PC. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra
Customer reviews from Samsung US
User rating, 4.5 out of 5 stars with 142 reviews on Samsung US.