Customers are delighted by the Galaxy Book4 Ultra's impressive performance, vibrant OLED display, and excellent battery life. Many appreciate the responsive touchscreen functionality, enhancing the overall user experience. The sleek design and powerful processing capabilities are also frequently praised. Positive feedback consistently highlights the laptop's ability to meet diverse user needs.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
Pros mentioned:
Processor speed
Rated 4 out of 5 stars
Powerhouse!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is a powerhouse. I love it. Snappy, intuitive and just a fabulous all around device.
I would recommend this to a friend
Pros mentioned:
Battery life, Touch screen
Rated 4 out of 5 stars
Great for media and work, wish battery was better
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was really excited for this laptop with the Intel Core Ultra CPU for their efficiency cores. I travel a lot for work so battery life is super important, but also appreciate the ability to play some games back at the hotel.
+ Screen is gorgeous
+ Felt light for its size
+ I didn't hear any fan noise during the day
+/- I'm realistically going to get 8 hours of battery doing work and 6-7hrs before feeling worried about finding a power outlet. I don't need to do anything intense on my machine, just lots of Microsoft Office stuff, gmail and video meetings. Most of the online reviewers use benchmarking tools like Modern Office, or run netflix related streaming tests for battery life, but that did really cover my use case.
+/- I miss windows hello with camera, but the fingerprint reader is real fast
+/- Giant touchpad almost seems too big
- Teams and Zoom calls drained battery fast. I'm usually going to be connected to a powerline if I'm taking video calls, but if I had to take 3hrs of virtual meetings, I'd probably be done.
- After hitting 15% I plugged in and got to 38% in 30 minutes while working. Had hoped for a little better with the 140w charger.
- Turns out I really dislike offset keyboards because of the numpad. I didn't realize how much I used the arrow keys at work and I'm having trouble overcoming muscle memory
- The keys are more noticeably shallow than they are in the showroom when you're standing. WASD gaming is painful.
- I didn't set up a HW monitor for wattages, but system is really throttled when running games on battery
I would recommend this to a friend
Pros mentioned:
Battery life, Oled display, Performance
Rated 5 out of 5 stars
Samsung Galaxy Book 4 Ultra
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung Galaxy Book 4 Ultra lives up to its name by offering excellent Nvidia RTX-driven performance, a vibrant 16-inch OLED display, a svelte lightweight design and incredible battery life. Even if you don’t care for the Samsung apps it comes with, this is an all-around excellent Windows laptop.
Pros:
+Lightweight design
+Gorgeous 16-inch OLED display
+Powerful RTX performance
+Roomy keyboard
+Excellent battery life
Cons: NONE
I would recommend this to a friend
Pros mentioned:
Oled display, Processor speed, Touch screen
Rated 5 out of 5 stars
The all capable, all doing.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A macbook cannot compare. You can edit, browse and multitask WITH gaming on a single machine! 3k OLED too? Say less. You even get touch screen on a creator machine.
I would recommend this to a friend
Pros mentioned:
Battery life, Touch screen
Rated 5 out of 5 stars
Solid Ultra 7 laptop, comfy design
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great screen quality, battery life and fluid design.
A great middle-tier laptop that can even play some games
Only concern is the ARM processor isn't supported by some cloud sync storage services like Box. You can use their browser versions, but can't install and run their syncing applications. Sounds like it's a Box issue they have no desire to fix.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Power for photo editing, video and games
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great machine if you do a lot of photo editing, video editing, or probably games (I don't play enough to comment). The AMOLED display is excellent. It has a huge touchpad that works well, though I usually use a mouse. Touch screen is also good, and I find I use the pad, screen or mouse, as needed for any given situation. Battery life is just so-so, but that's not unexpected with a high-end graphics system. The charger is huge so it can both run the machine and charge it. It would be nice if it had a 2TB SSD, but that would raise the already fairly steep price. I got an open box special that helped a lot. Without that I would have had to settle for a lesser machine. This our second Samsung laptop and they are both excellent.
I would recommend this to a friend
Pros mentioned:
Oled display, Performance
Rated 5 out of 5 stars
Samsung Notebook with new i7 Ultra.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works better than my HP i7 even though the HP has more memory. Better display and the back lit keyboard helps a while bunch. Great laptop. Fast, cool and quiet. I the new Samsung added to my Samsung Samsung account. Nice apps come with the Notebook that is uniquely Samsung. Love. Especially the clarity of the display.
I would recommend this to a friend
Pros mentioned:
Battery life, Performance
Rated 5 out of 5 stars
Samsung does it again
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great laptop, great performance, nice look, good battery life
I would recommend this to a friend
Rated 4 out of 5 stars
Bad Samsung Bot!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer so far. A little disappointed the S Pen doesn’t work with the Book 4 Ultra even though Samsung help bot said it did. It wasn’t until I bought the S Pen Creator Edition which Best Buy told me worked with the computer, that I had to spend 30 min waiting for a real person at Samsung to tell me that in fact the Book 4 Ultra does not support the S Pen. Of course this was all discovered after I couldn’t return it for the Book 4 Pro 360. Still baffles me why all the Book 4’s except the most expensive, is compatible with the S Pen.
So 4 stars for the company and Best Buy for not specifically saying the Ultra 4 does not support the S Pen instead of having misleading wording on their website and bot helper.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Samsung #1...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is the best, and easy to use easy to navigate, the velocity is perfect. Do not think two times, just get one. I really recommend. Thank you Samsung.
I would recommend this to a friend
Pros mentioned:
Processor speed, Touch screen
Rated 5 out of 5 stars
Love this laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice touch screen, updates quickly. Very portable, Love the screen display details.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
amazing laptop for work and play
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
really good performance after update, battery life is around 4 hours for 80% when not gaming
I would recommend this to a friend
Rated 4 out of 5 stars
Heavier than expected
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it overall but found it bulkier and missed the 360/pen. Traded back for the Book4 Pro 360. As long as 360/pen aren't critical, this was a great deal at $1899 on sale!!!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Laptop
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Device. Powerful enough for what i need it to do. Great for light gaming, and everyday tasks.
I would recommend this to a friend
Rated 3 out of 5 stars
it's fine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not as powerful as I was hoping. Super touchy mouse/trackpad. I love a full keyboard, but my fingers haven't gotten used to the left justified keyboard versus a desktop keyboard. (this is a ME problem).
I would recommend this to a friend
Brand response from Samsung
Posted .
Good day NoellFL, thanks for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Ultra. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your device but we need more information before we can do so. Please feel free to contact Support if you would like to share any other feedback with us or if you would like any further assistance with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
Rated 1 out of 5 stars
First Big Samsung Disappointment
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Full disclosure, I loathe leaving bad reviews and tend to be a happy go lucky guy. I bought this thing in an emergency when my other laptop died after 6 faithful years of engineering/graphics use. What wasn't immediately apparent to me is the RAM is NOT upgradeable/the chips are hard soldered onto the chassis on the Galaxy4 Ultra's. The native touch screen monitor is very nice BUT it does NOT play well with a second Samsung (new) monitor. If I move a software tab from one screen to the other, particularly nasty things tend to happen whereby horrible truncation or text scaling goes full chimp erratic, then trying to reverse the screens back fixes ... NOTHING, even more chaos ensues. I have tried installing Samsung graphics enhancement apps with zero success. Things I did routinely on a 6-year laptop cannot be matched by this lump. I can only run a couple of medium memory demand programs on this thing before I am outta RAM. I absolutely hate this pile of nothing. Funny Thing, Samsung Construction is a long-term client of mine. They are actually one of the biggest general contractors in the world and have made the tallest building on the planet the "Burj Khalifa" but I will not be using their laptops to do any more of their design-build projects for them ... am DONE ...
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Howdy NormanConquistador, thank you for sharing your experience with using the Samsung Galaxy Book4 Ultra. We appreciate your candor as we improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your PC, however, we need more information regarding what may be occurring before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting. Thank you for being a faithful Samsung customer. - Debra
Pros mentioned:
Oled display
Rated 5 out of 5 stars
Fantastic AMOLED screen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic AMOLED screen. Good for college student. Not too heavy.
I would recommend this to a friend
Pros mentioned:
Oled display
Rated 3 out of 5 stars
Not for me
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a good laptop, if you are deep in the Samsung environment. This is a great laptop but just way too much Samsung stuff embedded in it. If you’re in that environment then it’s great, if not it’s too much to try to get rid of.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there Packerman77, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Book4 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Samsung Support if you would like to share any additional feedback with us regarding your recent purchase of your Galaxy Book4 Ultra or if you would like any additional assistance. We're here for you, if you need us! Thank you for being a faithful Samsung customer. - Debra
Rated 5 out of 5 stars
Very Good Laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was great straight of the box! I have always purchased Inspiron Laptops for the durability and relaiblity. When Dell cut their offerings on Number pad laptops, I had to go shopping. I have this computer for 4 weeks, I love it!
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop I really enjoy it. I would recommend it for folks that like using a 10 key.