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Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4.8 out of 5 stars with 673 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the ample screen size and the phone's overall performance. However, some users experienced issues with the fingerprint reader. The price point was also a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 673 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great, I upgraded for the Galaxy s6,and have no complaints. The phone is easy to use nice lookingIts just great and for the price,and the tech knowledge,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time Samsung fan, and with this phone, I intend to stay that way - every new phone comes with better and better technology. The cameras are phenomenal! Even my techy son who is an Apple fan was thinking long and hard about getting this phone when he realized all the capabilities it had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone. I highly recommend the Galaxy S10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Galaxy S10 128GB from a Galaxy S7 that I was using for a few years, and I am so glad I did. My Galaxy S7's battery would drain very quickly, and everything would operate at incredibly slow speeds - opening or using any app (some worse than others), or switching between apps, or even just navigating settings. I am pretty sure there were apps contributing to this slowness, but every app I had installed was something I used, so uninstalling was not an option. Enter the Galaxy S10. I was hesitant to install all of the same apps because I didn't want to have the same problems that I experienced on my S7, but after installing all the same apps I can say there seems to be nothing I can throw at this phone that will slow it down in the slightest way. This phone is incredible. The camera is superb, the battery life is excellent, as is the charging speed, and the screen is beautiful. As for the 'punch-hole' camera, I honestly do not notice it. My brain seems to filter it out so it is not an issue for me. Definitely better than having a notch in my opinion. Wallpapers specifically designed to camouflage the front camera also help disguise it. My coworkers are impressed by it an now several are considering upgrading to the Galaxy S10. I decided to not get the S10+ because much of the time I prefer operating my phone with one hand, and the size of the S10+ makes this nearly impossible for me. If you are considering this phone, or are not happy with your current phone and looking to upgrade, let me assure you that you will not be dissapointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Beat A Galaxy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using my S10 for a month, but the battery life has been 2-3 days depending on usage. The 5 cameras are unbeatable in quality. The processor speed is fantastic compared to my past Galaxies. The only thing I miss is the notification light which Samsung "fixed", but I would prefer the light remain flashing until the notification is answered, which it currently does NOT. All-in-all great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy phone.. Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Smart phone. Bixby is great if you know how to use it. Battery life is 1+day, display is the best available when it is introduced. Speed and smoothness are top notch. I had 1st galaxy, S3, S6, S8 & this S10.. By far this is the best one I had. Get their Samsung cover too. It is a worth investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone has an amazing camera.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes stunning pictures. My daughter is a photographer and she said it's like I have a DSLR camera right on my phone. It's also very fast. The processor is extremely quick. I switched from a Galaxy note 8. I wasn't sure I wanted to give up the s-pen. However, I wanted a little smaller phone for my carpal tunnel. This phone is more manageable with one hand and the screen size isnt that much different than the note model. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S10 is worth they hype! Love the sleek design, long battery life, fast speed and functionality. Light weight and easy to use. Definitely recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I couldn't agree more! We appreciate your recommendation, Terifmum35. ^Ash Samsung

  • Rated 5 out of 5 stars

    Worth the Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Galaxy S8 to the S10, I was holding off for a while because I did not think that it was worth the upgrade. I was definitely wrong, the battery life is amazing, will last me all day on a charger. The cameras and screen are out of this world. It is also a lot smoother and faster than the S8 (keep in mind I thought the S8 was fast already. I'd definitely recommend this phone to anyone looking for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an S8 active and wish they would continue with the active line but until then, I went with this guy. Definitely quicker and lighter than my old phone had to throw a case on it which sucks but it's about the same weight and thickness as the active was without a case. Camera is really good and the screen is way better than my old phone was. Apps/games run really smooth and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right off the bat, this is a beautifully designed phone. Very sleek, premium feel, perfect weight not too light not too heavy. The screen is the best I have ever seen, so bright, vivid, and yet still very color accurate. Samsung's display technology is just the best there is. Very fast phone, no stutters, the new UI is the first Android skin I like better than stock Google Android. The battery life is awesome for such a powerful phone. This thing has more ram than my laptop. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone for more than a week and I can say that this is the best phone in the market. Triple camera is amazing. It has the regular, portrait, and wide angle lenses which all have different purposes. Camera also takes better night shots compared to the previous galaxy phones. The speed on the phone is amazing. I can multi task and open intensive apps without a trace of lag. Samsung really did it with plenty of RAM. The onscreen finger print sensor took a little time getting used to. I am also amazed at how it can read my finger print in the dark. You won't regret upgrading to this phone. I can't imagine how much better phones can get than this.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, Andrew. We appreciate you highlighting many of the great features of your Galaxy S10 Smartphone. We're proud to prove to achieve such high praise from you. Thank you for being part of the Samsung family! ^Thomas Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S8+ went to S10. Didn't need the bigger size. My s8+ had 64 GB this one has 128 GB big plus for pictures. I had an issue with the S8 with the charging port ,the S10 no problem, the over all performance with the S10 way better then the S8. The upgrade process was easy .Highly recommended !

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It is a wonderful thing when your expectations and product performance meet, tvine2000. Thank you so much for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    I wasn't looking to upgrade, but wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I wasn't looking to get the latest and greatest phone but my Samsung S8 decided to die over night and I really didn't have a choice, sure I could have gone with the S9 but let's just the economics worked out for the S10. I have only had the phone for 5 days but wow! This phone is really impressive. It it is just a smidge bigger than my S8 so it is a familiar size. They have added fingerprint access on the front screen now which I have been able to quickly adjust to. The camera (s) are crazy good and provide tons of options that I am still exploring including shooting modes for; food, panorama, slowmo and things like a recommended shot setting. There are of course a ton of customization options. The biggest thing I had to get used to was this black dot at the top right hand side of the screen... took a little but to figure out that it was the front camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S10 128GB - a very good phone for m

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a replacement of my last Samsung phone. I am very happy I chose this model. It is fast and has a good camera. Battery life is very good. Re-charge when phone is off is fast. Many features to add to text messages that weren't available on my old phone so for me that's a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the last places to carry the 512gb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted more space due to last phone being filed up....32gb. So I got the 512gb. The better speeds and processing was well with the upgrade. The S11 has a better camera and bigger battery that seems like the main differences. So I opted for the s10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife upgrade from the iPhone 6 and the phones are the same physical size. However, the S10 has a lot less of a bezel which yields a larger screen (6.1" compared to 4.7") with the same physical footprint. Also, the camera is a huge upgrade with the storage increased from 16GB to 128GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE MY SAMSUNG S10 PHONE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and bought this new phone since I have had my S6 for a long time. I loved that phone and never thought I would run out of space (32GB), but I was also too cheap to spend $900+ to get a new one. I waited and waited to get a better deal and finally Best Buy came through with a sale I couldn't resist ($899.99 with $450.00 off). I paid for the phone except for $50.00 (someone's rule you can't pay for the whole thing) so my bill would basically be only be a couple dollars more each month. So far everything is working great and have had no problems. The camera is amazing and I have lots of room for my pictures, music, and games (128GB). My salesperson, Olga, was very knowledgeable and transferred everything from my old phone in about 30 minutes and the whole process took about an hour. I would definitely recommend this phone. I also bought an Otterbox clear cover and daisy pop socket at the same time and both are just as great as the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cell phone at a black Friday price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S10 is from Samsung with an Android operating system. Good phone, good camera, great memory and battery life. Black Friday price on the previous Monday provided both excellent customer service and a great price for an AT&T upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S10 rocks...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upgrading from S6 to S10.. it is quite a jump. Phone is fast & One UI is smooth like an ice cream.. Game response time & video quality are amazing. After initial setup hiccups it is the best phone in the market(too many options to customize but it is for greater good). Finger Print: I liked the finger printer scanner on S6, it was fast and accurate. Initial setup on S10 finger print was a struggle.. I found a great video from Techisode TV (youtuber) - Galaxy S10 Fingerprint Sensor: How To Get Much More Accurate Scans! Bixby/Google Assistant: I enabled both and used it for 3- 4 days.. But the battery drain was too much.. And the app that drains your battery is Google Assistant. If you setup routines using Google assistant, you better be near a power outlet.. Even after disabling the google routines, my battery was kept on going down crazy. So I un-installed the Google Assistant updates and re-installed again. Now it is good. Unlike the youtube videos slamming Bixby, I actually like the Bixby and its routines, ultra customizeable. I am using, Driving/ at Work/at Home options. They are really great. Spotify works great with S10. Speakers on the phone is absolutely great.. I am one of the pre-order fellow who had a long wait and got the 130 dollar certificate from samsung instead of the buds. I thank them for that, I didn't like the AKG headphones that comes with the S10 . Buy a cover immediately after getting the Phone. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I upgraded from an S7 and I thought this would be too big, but I barely feel the difference. It's super fast and the camera is great! The battery also lasts all day with bluetooth turned on for 8hrs a day!

    I would recommend this to a friend
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