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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 124 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S21 5G 128GB's camera quality, repeatedly praising its excellent performance. The phone's ease of use and good battery life are also frequently cited as positive aspects. Many appreciate the screen quality and find it to be a significant improvement over previous models. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 124 reviews
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while to get use to but overall ok, updates are continuous and a bit annoying but I guess that's an auto feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband has had no issues with this phone. Normally he will find a way to break a new phone. But so far so good. Very pleased with the purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but not spectacular

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone, but I have this one and a Google Pixel, and there are several things I like about the Pixel better. Better battery life, I think better reception. The battery will last all day, but it's down a lot more than the Pixel. The Samsung may have the edge on the user interface, but the Pixel isn't bad, just different. If I had to choose only one, I'd go with Google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse phone with an amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loyal Samsung user for over 10 years. The S21 doesn't disappoint! Vast improvements across the board! Upgraded from an S8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a good phone no issues. I dont like that you dont get a charging cord with it. Not sure why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Camera for taking picture's at night

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from a Samsung S8, so its well worth it for waiting this long to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the S21 is amazing. Easy to transfer all information from old phone to new. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Not much changed from previous year models but it has a very fast response time. Overall very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was awesome. He help set up the new phone and gave some good info for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gosh, I am happy with my upgrade. This phone has extra storage space. looks and feels fancy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Galaxy S6 and still don't know all the capabilities or shortcuts but I really love this phone,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone. Does what it's supposed to, no complaints so far after about a month or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aardvark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for hours at the Tmobile store, they were unable to sell anything, Best buy got it done quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good so far just got the phone like it let see what else do u want me to write

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone. It works. I can text. I can make calls. I can use the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung-Galaxy S21 5G 128GB -Phantom Gray (Sprint)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone and I am not too familiar with it. Working on that now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, functional smart phone. Works easy and well with other Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone for mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my mother who states she “loves it”. Brought the IPhone back because she didn’t like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband needed a new phone and Ive done my research and this one has been good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very strong and durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and durable like it and will recommend to everyone who have a iPhone

    I would recommend this to a friend
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