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Customer reviews

Rating 4.5 out of 5 stars with 460 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the Galaxy S22 128GB (Unlocked) for its impressive camera quality, sleek design, and vibrant display. They appreciate the phone's overall performance, user-friendly interface, and reasonable price point. However, some customers have expressed concerns about the phone's battery life and occasional heating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 460 reviews
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good but with some annoyance.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the S22 because of the compact size. I will start with the negatives because they need to be noted. Battery life and speaker are sub par. I occasionally get crackling when listening to music or speaking to people on the phone which is a known issue for this phone. I expected the battery life to be sub par because I read reviews but it really is pretty bad. I am getting about 5 hours or 5.5 hours of on screen time and my old S9 got me about 9 hours which wasn't great but acceptable. The phone is fast and receptive but honestly about the same as my old S9 during my speed check which was a shocker. The S22 is harder to hold compared to my S9 which has a more modern curved screen and not quite as wide. I would prefer the phone to be longer but less wide and clunky because it is easier to hold. I have small hands and early on set arthtitis. I also prefered the shape of the S9 which has made me consider upgrading to the S22+ which is a little longer but less wide so it would probably be easier to hold and the battery is slightly better too but I'm not sure if it warrants the $200 price increase. Honestly the issues leaves a lot to be desired for the cost. I also feel like the screen just feels more fragile. Camera advancements are the biggest benefit. The speaker is louder then my old phone but quality of the speakers aren't great. I was expecting more advancements in technology. This being said, the camera is pretty amazing. Portrait mode can be a hit or miss but for the most part the camera is soooo great. I love it so much, I may just keep the phone and deal with the negatives but I haven't decided. Photography is important to me and I think most could agree that Samsung did a great job here. The 3x optical zoom is great and I've been able to zoom in at 10-20x and get decent pictures and that is impressive. Video stabilization is great but video's at 3x zoom can be a hit or miss depending on the lightning. The camera can be improved in some areas but for the most part I'm impressed. I'm also getting more stable images with moving objects compared to my old phone. I actuality feel like the S9 took really great photos and in some ways is still better then the S22 but with so many advancements with the optical zoom feature and the front facing camera is also a lot better then my old phone. I feel like you really can get very close to dslr images with the S22 but It's just a small step up from 3-5 year old phones. The phone charges super fast which is definitely needed so this is another benefit. In all fairness if you have an S8-S9 I would wait to switch. The price doesn't warrant the upgrade but this is just my personal opinion. The biggest benefit is the camera and I'm just not sure that It's worthy of upgrading. As a matter of fact when I'm at home using wifi I still pick up my old S9 to stream social media because it just feels better in hand to hold. Definitely more comfortable to hold and part of this may be the clunker of a case so I may try and switch this out. I remember when the S1 came out and it was such a huge advancement in technology but honestly we haven't had that many advancements in the past 10 years. This is a great phone all in all but for the price, I was just expecting a little more. 3.5-4 stars but I will rate 4 stars. So far, I haven't seen any major issues but the ones I've experienced are a little annoying. In some ways I regret buying and in some ways I enjoy the phone, mostly for the camera. I haven't quite decided if I am going to exchange it for another phone. I will add some photos I've taken with the phone and let you decide.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 5 out of 5 stars

    BEST PHONE EVER

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S22 is considered one of the best phones due to its numerous impressive features. Its high-quality camera system, which includes advanced sensors and improved low-light performance, makes it an excellent choice for photography enthusiasts. In addition, the S22's powerful processor and enhanced battery life contribute to its overall performance and efficiency, while its sleek design and high-resolution display further enhance the user experience. The phone's fast charging capabilities, extensive storage options, and robust security features also contribute to its acclaim as one of the best smartphones available.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic quality and speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung flagship series phones are always great and this one doesn't disappoint. Exceptional speed, great cellular reception, good camera, perfect size of you want something that will easily fit in any pocket. I have a hard phone case on this for added protection, but it's a sturdy phone with gorilla glass. Call quality and clarity is fantastic. There seems to be a lot of programs running in the background which means heavy use of the phone brings the battery life down to 12 hours. Heavy use would be streaming, gaming or web browsing non-stop. If used every few hours for these things it will last all day, but still would be nice to have more battery life. Standby time is greater than 24hr.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Good phone, but prefer Apple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display, battery life, and photo quality are great, but I'm not satisfied with navigating the apps and the settings. It is confusing and not intuitive to me. It's not very easy to save passwords how you intend to. I find Apple iphones to be superior in this regard. When considering features and pricepoints, I would choose Apple if I had to do it over again. Not a bad phone at all though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Keep the good Galaxy going!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's 5th galaxy phone. We buy things our texh in pairs. Therefore, this is our 10th Galaxy phone we owned. Fantastic update. We dont buy the newest phone out to skip the bugs! Great phone, camera is Fantasic! (See pix while going 80mph in a Ford Mustang convertible!)

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last phone I had before this was he galaxy s10. I was tired of paying for the installment prices on my phone and decided to buy this unlocked device. In comparison of my old device It runs pretty smooth, nice size and camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    The Galaxy keeps getting better!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is my 5th Samsung Galazy phone and they keep getting better! The camera is crazy awesome with the resolution! See my pix on vacation taken by my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Probably the best compact phone of 2022

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone. Some of the default Samsung apps are really good ( for example notes). It looks nice too. Plus the cameras are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years, it is still working great, I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cellphone at great price. It was in excellent conditions and it was I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device loved it. Display is very nice and very easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s22

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the photos and the simplicity of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Battery life is horrible!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone esp the picture and video quality. The only downside to this phone is that the battery drain so fast and it gets warm too on the back of the phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Teph!

      Thank you for purchasing Samsung Galaxy S22 and leaving your review. We genuinely appreciate your taking the time to let us know of your concern about your device. We are so sorry that your phone's battery drains so fast. Let me help. Here's the troubleshooting link that will optimize your device battery:

      https://www.samsung.com/us/support/troubleshooting/TSG01201462/
      https://www.samsung.com/us/support/answer/ANS00078985/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144292308

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Camera, Design, Display

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S22 sets a new standard for what a flagship smartphone should be. From its stunning design to its powerhouse performance, this device showcases Samsung's commitment to excellence in every aspect. Visually, the Galaxy S22 is a masterpiece. The refined design, coupled with the choice of premium materials, makes it an elegant device to behold and hold. The display is a showstopper, offering vibrant colors, deep contrasts, and an ultra-smooth 120Hz refresh rate that elevates both productivity and entertainment. Under the hood, the performance is jaw-dropping. The combination of the latest processor, ample RAM, and optimized software results in blazing-fast speeds and seamless multitasking. Whether you're gaming, editing photos, or streaming content, the Galaxy S22 handles it all with finesse. The camera system is a true standout, showcasing Samsung's mastery in photography technology. The image quality, even in challenging lighting conditions, is impressive. The versatile array of lenses, including ultra-wide and telephoto, ensures you're ready to capture any moment. The addition of new photography features and modes only enhances the creative possibilities. Battery life has taken a significant leap forward in the Galaxy S22. With intelligent power management and a sizable battery, it easily gets through a full day of heavy use. Fast charging and wireless charging capabilities further enhance its convenience. One UI, Samsung's user interface, continues to offer a feature-rich and intuitive experience. The integration of useful tools, customization options, and a smoother interaction with Android make the software a joy to use. It's worth noting that the Galaxy S22 embraces the latest connectivity options, including 5G support and Wi-Fi 6E, ensuring you're future-proofed for years to come. In summary, the Samsung Galaxy S22 is a triumph of innovation and engineering. It's a device that not only meets expectations but exceeds them in every way. If you're seeking the pinnacle of smartphone technology, the Galaxy S22 is an investment that delivers exceptional value and an unparalleled user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design, Display

    Rated 5 out of 5 stars

    Excellent Phone with Outstanding Performance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Galaxy S22 (128GB Unlocked) for a few months now, and it has been nothing short of amazing! The sleek design feels premium in hand, and the compact size makes it super easy to use one-handed. Performance-wise, it’s lightning-fast. Apps open instantly, multitasking is seamless, and it handles even the most demanding tasks without a hitch. The display is absolutely stunning, with vibrant colors and sharp detail, making it perfect for streaming videos or gaming. The camera is another standout feature. The photos are sharp and vivid, even in low light, thanks to the advanced night mode. It’s like carrying a professional camera in your pocket! Battery life has been great for my daily use, and the fast charging is a lifesaver when I’m on the go. Plus, being unlocked means I can use it with any carrier or while traveling abroad. If you’re looking for a premium smartphone that delivers in every aspect, the Galaxy S22 is the perfect choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life, Heating issue

    Rated 4 out of 5 stars

    Great phone, bit too warm in use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am pleased with the phone. Having accepted that phones are getting bigger, I upgraded from my iPhone 12 Mini to this S22. From a battery perspective, it lasts roughly the same as my old iPhone - not great considering how much bigger this phone is. Camera and screen are about the same quality, but the 3rd camera with zoom and 120hz display are nice improvements. While I was shopping for phones, I compared it to the iPhone 13 Pro. This S22 is by far more comfortable to hold in the hand. The weight of the 13 Pro cannot be understated - one handed use is impossible. The S22 is much lighter and slightly narrower, and the Samsung one hand mode works way better than iOS's reachability. However the biggest turnoff for me is the heat. This phone gets HOT even while doing basic tasks. Definitely makes holding it uncomfortable, especially in summer weather/direct sunlight. After I put a case on it, it was much less noticeable but I feel like gamers will definitely feel the throttling quickly if email is warming the phone so much. Coming from Apple, it's been a bit tough migrating to Google services. Having tried other Android phones, the Samsung apps and overlay definitely feel better than stock Android. Integration with the My Phone app on Windows is fantastic - you don't even have to pick up your phone during the workday to answer texts or even launch an app. While I'm keeping the phone and rate 4 stars, I do think for certain people, particularly heavy users and gamers, this phone will be a no-go. But for a light use general user, I think it'll work out nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design, Display
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone With One Caveat For Power Users

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my S22. It is increadibly fast/snappy, the cameras are great, the screen is gorgeous, it's the perfect size, the design is ergonomic and stylish, and the version of Android is really nice. The only thing that isn't fantastic is the battery life. It's not horrible, but not as great as my last iPhone that I am upgrading from. If you are a heavy power user who needs this to last all day without any charging, this may not be the phone for you. But for me and my use case, this is a great phone that I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display, Performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has been making great phones but their price point is a little high

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone except battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the phone except the battery life. Pictures are beautiful. The phone moves faster than my S21 plus i just wish they had longer battery life or faster charging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Some difficulties after 1.5 years of use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working good up until about a year. The battery gets to 15% and dies within minutes even if not touched and this month it has been saying i have water in my charging port even though its not near water or moisture. I had to go buy a wireless charger for when it does that. It will start force closing apps randomly and go back to my home screen. Other than that, I love the camera and I use it to check out my clients at the salon using the Square app. When it decides to be fine its a nice phone.

    No, I would not recommend this to a friend
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