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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 147 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy S22 Ultra 128GB's camera quality and the overall ease of use, frequently praising the large screen and the inclusion of the stylus. However, some users expressed concerns regarding battery life, and the lack of a memory card slot. The phone's design and various features also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 147 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Android phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best android phone in the market. Excellent performance, great cameras. Screen is super bright even in sunlight. Super fast charging, 100% charge in less than an hour. Things that I don't like: Need to buy the charger separately. Battery life is not great.. expected more for the price tag. UI is not that smooth compared to my old OnePlus UI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has issues, but great otherwise.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issues with the phone are that the scrolling can be very laggy at times. Also, the shutter lag on the camera is awful. Other than that, i love the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a galaxy 8. Good phone loving it so far

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love this phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. The camera is amaaazing. I definitely don't need my older DSLR anymore.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is short. I need to set power savings to ensure it will last the day. I will not get secure text. I need to connect to wifi for this to be completed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    The Holy Grail of Android.

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to this, I was using a Galaxy Note 9 which had been thoroughly tortured over the four years I had owned it. Going to the 22 Ultra felt right at home. S-Pen, snappy processor, QHD screen... Only real difference was support for Android 13 and much better HDR colors on the display. I play a lot of GTA:SA and do a lot of youtube viewing on this device, several hours a day, and it doesn't miss a beat. Battery life when multitasking is a bit of a challenge, but in general usage such as texting and making calls, I sometimes forget to charge this for two to three days. All in all, if you can get this or the 23 ultra on a good trade-in... do it. Fantastic android phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    It's a 9.3 out of 10 for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Note 9 for years and kept it in excellent condition. Finally drop it, cracked the screen. That was a sign that it was time. Checked out videos for Galaxy Ultra 22, and was impressed, despite no audio jack. The lack of a heart rate monitor was also a blow. That forces you to buy a Samsung Gear watch. Nice marketing technique Samsung. But the camera and having the ability to wirelessly charge most other Samsung devices right on the back of the phone itself, sweetened the deal for me. I have had my phone for two weeks already, and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my daughter with the new Samsung Ultra and she was absolutely thrilled! The phone is truly over the top for her - the features, camera quality, and sleek design have exceeded our expectations. Samsung has really outdone themselves with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life, Memory card

    Rated 3 out of 5 stars

    Its ok. Gets hot, battery drains fast. S20 Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a flagship phone, its great! But coming from my s20 ultra, I feel theres more cons than pros. Pros : S pen! Camera doesnt have that hardware issue where theres a blur like the s20 ultra did. Sound and screen are great. Cons: 8gb ram(compare to 12gb from the s20 ultra), phone gets hot( I do everything I did with the s20 and it never gets hot; social media, zoom, study, take notes, youtube, games, mangas, anime), battery drains quicker than the s20 ultra. Even with settings on adaptive modes. Powersaving makes it last longer. But my s20 ultra ran better with no need to change settings. No memory card. This is just comparing it to my s20 ultra, but in general, its still really a good phone, just hoping it was more of an upgrade. My phone died and it was cheaper to get the new s22 than the s20. Hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fast phone, great camera, bad badery & cant use SD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the S22 Ultra since my previous phone was dieing on me and starting to get too many issues. The speed of the phone is great and quality of pics is amazing but battery life is nearly as bad as my last phone and i didn't realize that micro SD cards were being phased out. So im essentially stuck with a slightly bigger phone that runs better and takes better pics, but has same battery life as my previously used cell and im stuck with what amount of limited space is on the phone (which means i cant use a SD card for pictures or excess data from apps, such as downloading YouTube vids to watch/listen to when cell is on airplane mode).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Stylus

    Rated 5 out of 5 stars

    A great choice for the spouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES this phone. Being the only person in the house that had an iPhone, she was getting sick of having to be the only one with a lightning cable, and decided to move over to Android from her iPhone 11. The screen is better, more fluid and responsive, and the system is SO much more powerful than her iphone. She loves the stylus that came with it, and enjoying the ability to use the same cable for both her Switch and her phone. 10/10 from her.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice look and feel. Great camera and S pen features are really nice...

    I would recommend this to a friend
  • Pros mentioned:
    Stylus
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone, awesome stylus, kudos all around.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as always, Samsung rarely disappoints. The battery discharges a little faster than expected but I'm rarely in a situation that doesn't have me near a charger. I love the green they used on this phone but once again, no one will see it because I keep this sucker in a case. Great design! Love that stylus. Props!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Samsung to date

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this phone for a little over 2 years now and i still love it ive been with samsung since the skyrocket and the s22 ultra has been the best one so far in fact so good i didnt feel the normal urge to get the 23 or 24 with that said if the s25 isnt something out of this world i wont be upgrading to it neither

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Android phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Android phone I've ever owned. The camera is vastly superior to the Galaxy S20 Ultra from which I upgraded. The performance is snappy and the screen is smooth. Everything just works. The battery doesn't last quite as long as my S20, but it still gets me through a whole day easily. The fingerprint reader is fast and reliable. I really like this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, a good battery and I use the pen all the time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes incredible photos. I have not been happier with a Samsung phone. I go back and forth between Samsung and Iphone but will be staying with Samsung as long as they continue to make phones with this quality. Battery Life is great. I'm constantly on it for work or for entertainment. Rarely ever have to charge before the end of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    S22 review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing, processes everything extremely fast. I've experienced some issues with the battery but overall last longer than any iPhone I've seen or heard of. The stylus has not lived up to the hype but it's not essential to the functionality of the phone. Overall I love it, 8/10!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    This Is the Way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in a Note 20 Ultra(great phone) for the S22 Ultra. The S22 is an awesome phone with noticeably battery life than the Note 20 and a better camera as well. I prefer the back of the phone on S22, also - the texture is grippier than the Note. The aesthetics and styling of Samsung's Note phones are better than any other phones out there and I have people ask me what kind of phone I have all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    made me switch from iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a pretty good phone. before this i had an iphone 13 pro max. i switched because this camera blows the 13 pro max away. i love the iphone and the s22, but the camera is what made me come back to samsung. my only complaint about this phone is the battery life. it drains pretty quick, but it also recharges faster than anything else i have used. i do mess around with camera, social media, and a game or 2 a lot tho.

    I would recommend this to a friend
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