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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 489 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Watch Active2's long battery life, stylish design, and user-friendly interface. They appreciate the convenience of having LTE connectivity and find the fitness tracking features to be helpful. However, some users have experienced issues with overheating and connectivity, and a few have found the heart rate monitor to be inaccurate during exercise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 489 reviews
  • Pros mentioned:
    Battery life, Stylish

    Rated 5 out of 5 stars

    The best smartwatch I've ever owned!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Galaxy Watch Active2, I had to get it in black stainless steel because coming from a 46mm Galaxy Watch, I just simply could not get the aluminum one as it has a cheap look vs the stainless steel one! The battery life is great! Not as good as the 46mm Galaxy Watch one but it's good enough! The watch looks very stylish and sleek, just know that you HAVE to put a screen protector on it as a lot of people have reported scratches on their screen from the first week of use, this is something I didn't have to worry about with my 46mm Galaxy Watch as the rotating bezel protects the screen from scratching. I got the 44mm and I love the fact that even tho it's a smaller watch, the screen is bigger and sharper than the 46mm Galaxy Watch! It's gorgeous!!! I'm very satisfied with this watch!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the outstanding review! We love hearing from customers like you! ^Kayla Samsung

  • Pros mentioned:
    Battery life, Stylish

    Rated 5 out of 5 stars

    Best Watch Ever! You Won't Regret Buying it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it! Set up was easy and quick. You will not regret this purchase. If you love Samsung Galaxy products, you will definitely love this watch. The battery lasts all day, probably even to the next day if you had to. It reminds you to get active if you've been sitting too long and everything. It's total game changer and a nice accessory. You can wear this watch with anything, rather it's for dressing up or chill clothes. GET THE WATCH! AGAIN, YOU WILL NOT REGRET BUYING IT!

    I would recommend this to a friend
  • Pros mentioned:
    Lte

    Rated 5 out of 5 stars

    Best smartwatch for Android users.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the Galaxy Watch to the Watch Active 2 I knew there wouldn't be much noticable changes. This series takes what Samsung has previously achieved and expands upon it. The reduced bezel makes the screen look almost infinite, and speaking of bezels; I was a huge fan of the practicality of the rotating bezel on the Galaxy Watch, but not a fan of the chunky and overall thick design it provides. The new touch sensitive bezel does a great job of relieving the problem. One UI on this is amazingly fast, responsive, and aesthetically pleasing. Absolutely excited for the LTE connectivity on this device too. Since I've gotten the watch I've garnered several compliments from it (one person even mistook it for a new series of Apple Watch). Best of all the set-up is pretty effortless and almost seemless especially if you own a Galaxy device like I do.

    I would recommend this to a friend
  • Pros mentioned:
    Lte

    Rated 5 out of 5 stars

    Best watch I have ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to wait and get the LTE version of the Samsung Active 2. The LTE has the capability to work as it's own telephone or sync via Bluetooth with your current telephone. Sometimes I like to run or go to the gym and not have to worry about carrying my phone along. I have my watch with me which I can play music, watch YouTube, make telephone calls, receive and send texts, etc.. The battery life is unreal. I can go 3 days sometimes without recharging my watch and that's after wearing it for an average of 12 hours each day.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi madduf22! It's exciting to hear that the Galaxy Watch Active2 is beneficial to your everyday needs. ^Kayla Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Radness!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Watch Active 2 is an awesome piece of technology. If you've got a Samsung phone, it's a must have. They go hand in hand. I used to use a Gear S2 from Verizon that could be used as a standalone watch. It was awesome. This new one is basically the same kind of interface, just perfected. The bezel that used to physically turn around the touch screen is gone. They removed the physical turnable bezel, and all that's there now is a sleek touch screen bezel that surrounds that glass watch screen. Easy to pair. Battery lasts a long time, like more than a day for sure..depending on settings and use. But for me just kinda checking the time, checking notifications, lasts like 2 days if not more. All in all, an awesome upgrade. Fun, and high tech!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for, ApplePie! Glad you appreciate our work. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So good that its gone now.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sad that Samsung is no longer using Tizen in their watches anymore. The battery lasts DAYS on this watch and im talking days, honestly. The stainless steel is so good. I bought a black version and my woman this gold version. Both LTE and im still rocking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first cellular smartwatch. I'm not a techie. I use this with google assistant for my reminders, check my message alerts, pay with samsung pay at the cash register, answer calls when I don't have my phone near and just in general enjoy the little conveinences. It's the 44m and I bought a pink band and a rose pink screen protector for it over the original silver face. Makes it look like a chunckie girlie watch. Very cool!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This Watch is Amazing!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Smart watch and this thing Rocks!! I have a Galaxy Note 10 plus phone, and it pretty much does everything the phone does. It has great battery life and tons of features on it. I highly recommend this watch. Thanks Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Stylish

    Rated 5 out of 5 stars

    Best investment ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I can't say enough about this watch! With my fitness, to texting. And the beauty of it! Just love my investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for about a month now and love this watch. It does everything I need. For a women it’s a little large but perfect for me. I can definitely see it without reading glasses. It’s very stylish. Speaker is loud enough not to be distracting. Need a few more apps but for now it’s good. Had to change band, was a little to wide for me. It is true, the battery gets used up with more you do with it. It does last 24 hrs but not a problem to charge. The charger works fast. Only complaint there is only USB not regular plug. Works very smoothly with my Note 8. All in all I love this watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking watch!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a few smartwatches such as Fitbit and Apple watch Series 4. I love that this watch has the perfect combination of great smartwatch features as well as great looks of a regular watch. Great to answer calls without having to take my huge Note 10 out of my pocket. Love the infinite number of watch faces available. I wish it had some specific apps that I had grown accustom to with my apple watch but, the classic look of this watch makes up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch. Maybe not as many features as the newest model but it is more than enough for me. Did not like the original strap but after purchasing one from groove life I am in love with this watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the watch with the many features. One of my favorite features are able to pick up calls without my phone on my hand and vivid messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal on Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Picked this up on Feel Squad trade in due to my Galaxy watch not holding charge as is should. Looks great and lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very elegant and was exactly was I expected. It was a gift for my husband and he loves it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the phone one day. Hooked it up to my phone and was really great. Didn't have stable wifi to do the software update. When I got to my hotel, I hooked it to the wifi at the hotel and it was stuck on the rebooting screen door 2 days. Returned it. Wish technology didn't keep changing. Features on it was great from the YouTube videos I was watching.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Such Thing as Stand Alone Smart Watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Watch, Old Tech Watch advertised as an "ACTIVE" watch, yet doesn't support Google Play Music for bringing music with you on a run or to the gym (yes i bought LTE)... Won't even play music to your vehicle radio unit connected via Bluetooth. This Samsung Software TIZEN IS JUNK COMPARED TO GOOGLE WEAR OS. I NEED TO PLAY GOOGLE PLAY MUSIC, I HAVE $800.00 IF MUSIC CONTENT VUA GOOGLE MUSIC PLAY... THIS SAMSUNG ACTIVE 2 NEEDS WEAR OS.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JAXANGEL, thank you for the feedback. We apologize that this has been a less than ideal experience. With this watch you can simply transfer music and you'll be ready to go! If you prefer streaming, you can do that too with a Spotify premium account. Here is a link (https://www.samsung.com/us/support/answer/ANS00078019/) to an article that will help you learn more about music and your smart watch. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    IFFY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem like a pretty good product pairs easily but unfortunately Martin was probably problematic with the operating system. I was told I was not able to return it so tomorrow will be an interesting day because I have no choice to return Be careful what you buy because sometimes you might not be able to return it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Lte

    Rated 5 out of 5 stars

    Love this Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Gear S3 (no LTE) for 2 years. Loved the watch but the battery started going on it. Figured I would try a Wear OS watch and bought the TicWatch Pro. Hated it. Wear OS is not a good for so many reasons IMO. I was waiting on the Active 3 to come out and it's long overdue. However, I read that Samsung was considering Wear OS for their watches moving forward. With that in mind, I bought the Active 2 before they ruined it with Wear OS. Very glad I did. First off, the watch is very sleek looking. Minimalistic compared to the gear S3 but just plain eye catching. Wasn't crazy about the leather band that came with it for a sport watch so I replaced it with a silicone one. Much better. Battery life is pretty decent. I can get about 2 says between charges with my usage habits. LTE on automatic, WiFi automatic and notifications on for most important apps (email, text etc) I use Samsung health extensively and compared to Google Fit, it's a winner hands down. Track workouts, steps, sleep and pulse-ox easily and I feel the results are accurate for the most part. LTE with Verizon was fairly easy to setup. Tried to do it myself but wound up working with an agent over messaging to get it up and running. Sharing a number with my cell phone and it works and flawlessly. Calls are crisp and clear and it's very convenient when your phone isn't handy. My biggest concern was the rounded bezel edges and how to protect it. I used a liquid application but just felt it wasn't enough for all the knocks and bangs a watch takes throughout the day. I went with Tensea (Amazon) which is a silicone type cover that completely covers the watch, screen and all sides. Can't tell it's on and works perfectly. From above review, you can see I'm a happy camper. Very glad I bought the watch and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Lte

    Rated 4 out of 5 stars

    Great lte watch for work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work construction and I dont like carrying my phone on me forfear of damaging it. So I use this forcalls and messaging while at work, I also like being able to keel track of my syeps and heart rate as well. I use a protective plastic stylecover for the watch to avoid damaging it. The lte works great whennjot in range of my phone, no issues answering or making calls and text messages as well. I bought this watch from best buy as a kpen box in excellent condition. It looks and functions perfectly, you could never tell it was previously used or just bought and returned. Saved me 45.00 off the retails sale price of 229.99.

    I would recommend this to a friend
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