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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention how durable the Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch is. One customer even bought it for their husband who loves it and finds it very durable and easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Music control
    Cons mentioned:
    Lte

    Rated 4 out of 5 stars

    Good watch - Be careful about LTE wishes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great as expected. The one thing I don't like is that even though the watch is LTE, it is still not independent from my phone. I have Verizon and it looks like it has to be connected to my phone to make calls and send texts (with a couple cell phone companies, this is possible, but it looks like a no for most). That was one of the main reasons I wanted the LTE version. I can use Spotify without the phone, that is a plus, but I wish I had saved the money and gotten the bluetooth one. Otherwise, the watch is great and works great and syncs well with my phone. Music controls are good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Locking mechanism

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is almost perfect! It has all the features I need and it's easy to operate, but I have noticed it sometimes doesn't lock when you have a "lock" on it.... other than that, it's awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Design, Lte

    Rated 3 out of 5 stars

    Traded it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item because it was not worth purchasing another line for the LTE functions. The face is also a bit thicker, and a little heavier than the bluetooth version. Those are the reasons I traded it in. Otherwise, it is a nice looking watch and all other functions served me well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Active2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it refurbished works fine overall satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great watch for first time smart watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my watch was a little skeptical and at first the battery life seemed to not last then I put it in power saving mode and I get almost 3 days out of it. Also found tons of cool bands to switch to

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this watch for 2 years. I and I still love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had no issues. Very useful in keeping my steps.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the color was good but i do not like the qualiy was not that good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sons birthday present

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this watch ! Unfortunately today it fell off the charger and broke ! He wants one exactly like it !

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Easy to use

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband and he loves it, very durable and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Watch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung over an apple watch any day. I'll upgrade eventually to the new one, but this one tracks everything. I don't even need to let it know I am exercising. Love this watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so in love with this watch I never really like watches but this one is a must buy you can do everything with it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great samsung watch . Lots of fituress and things to play with on this watch . Also nice size since I like big watches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is working very good! And the price better in the black friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for being a refurbished watch good price

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Great watch that won't break the bank

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this watch until I replaced with Galaxy watch 4, I gave it to my sister and almost 2 years later is still working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves hands for work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to answer to phone when my hands are working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife as a gift and she loved it

    I would recommend this to a friend
  • Cons mentioned:
    Fitness app

    Rated 5 out of 5 stars

    Pretty watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it! Prefer Fitbit for fitness app though. I miss it.

    I would recommend this to a friend
  • Cons mentioned:
    Watch condition

    Rated 2 out of 5 stars

    Very nasty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was very nasty and the watch hands band was nasty die skin on it and it was blinking off and/on but to save $40 dollars Not worth it but it new

    No, I would not recommend this to a friend
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