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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 69 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished T7 2TB External USB 3.2 Gen 2 Portable SSD's fast data transfer speeds, making it suitable for demanding tasks and quick file transfers. They also appreciate its ample storage capacity, which is particularly useful for gamers and those working with large files. The product's portability and compact size are also well-received, allowing for easy storage and transportation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Rated 5 out of 5 stars

    Reliable, Fast, and Stylish Storage Solution

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Geek Squad Certified Refurbished Samsung T7 2TB External USB 3.2 Gen 2 Portable SSD, and I couldn’t be happier with the performance and quality. Right out of the box, the metallic red finish immediately stood out—it’s sleek, stylish, and feels solid in hand. Performance-wise, this SSD is impressive. The data transfer speeds are lightning-fast, making it ideal for moving large files quickly. I’ve used it extensively for backing up my work files and multimedia projects, and it handles everything with ease. The USB 3.2 Gen 2 interface ensures that I’m getting optimal speed without any lag. One of the standout features is the hardware encryption. I appreciate the extra layer of security it provides, especially since I’m storing sensitive information. Setting it up was straightforward, and it gives me peace of mind knowing my data is protected. I use this SSD in my Tesla, and it has been through some extreme conditions—from scorching hot days to freezing cold ones. Despite the temperature fluctuations, the T7 has performed flawlessly, proving its durability and reliability. Although this is a refurbished product, you wouldn’t know it by looking at or using it. It functions as if it were brand new, and I haven’t encountered any issues. Geek Squad did an excellent job ensuring the quality and reliability of this device. Overall, if you’re in the market for a portable SSD that’s fast, secure, and can withstand various conditions, I highly recommend the Samsung T7. It’s a fantastic value, especially considering it’s certified refurbished, and it has quickly become an essential part of my tech setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished 2TB external Samsung SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished SSD operates like New, This SSD may require it to be initialized before use. This can be done with Windows 10 or 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when the price is right, using for external

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, as others have mentioned this drive is bare, you must connect it to a computer and initialize the drive and format it first. (Ease of use 2 stars because of Geek Squad) Second, my drive came with very old firmware, Samsung magician software just a few clicks to update it. (Reports of this drive slowing down over time with the original firmware) Third, I did not receive all original materials, just the drive and a USB A to C cable about 1.5 ft long. Last, according to Samsung magician the drive I received had 6.1 TB of total written data. So around 3 total fill ups for the 2tb drive. I got this for the sole purpose of expanding my Xbox series X storage, this was one of the cheapest 2TB options I found due to the geek refurb. It is over kill for a Xbox as it can't write or read to it at this drives max specification (get a T5 if it's cheaper, this was cheaper at the time I purchased $170), when moving games from internal to this it writes at 2.4Gbps (68GB game Titan Fall 2, moves to this drive in about 4 minutes, and it moves back to internal in the same time load times for games on it rarely notice any delay over internal drive) also note that only NON X/S games can be played directly from this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good storage option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD is really nice and has the ability to be locked if you have a Samsung program for it. I like that you can store basically anything. It’s also compatible with Apple and windows. I’ve been using it to store pictures from my iPad and the usb-c to usb-c makes it a lot faster. I think it has a limit of up to 5gb you can send all at once before it lags but I once did a 7gb file and it worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am glad I purchased this 2TB SSD Open-Box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this Samsung External SSD T2 2TB for 3 weeks now, and connected on MacBook Pro (Intel), Mac Mini (M1), Dell Inpiron with Ubuntu, and Raspberry Pi 4. It works great on all my machines. It is not the fastest SSD I have but it is the MOST portable and convenient. I also got a deal being it OPEN-BOX. There are some bad comments on REFURBISHED and OPEN-BOX product at BestBuy, but I ONLY purchase REFURBISHED and OPEN-BOX from BestBuy. I never had any issues other than damaged package, missing cable, or missing manual. I never had a problem with the product itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Packaging rough...Drive fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging on this refurbed drive was in really bad shape. It truly looked bad, The drive itself seems to work fine. Beware I had to initialize the volume as well as format the drive to get it to work. This is a bit different than the ones you buy new. I assume the Geek Squad folks did that to be sure no information was left behind since it was a refurb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T7 2TB Refurbished- good buy after initial hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished T7 2TB. Item received unusable until performing factory reset due to being locked with password. Reset done by installing Samsung Magician, selecting PSID Revert, and entering the long PSID code found on end of T7 unit. The T7 had nearly 500GB lifetime written upon my first check, shown in Magician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value, Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and just right for backing up my MacBook Air. Worked as promised. Would recommend both the hard drive and Geek Squad Certified refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with Refurbished!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied I went with a refurbished SSD to save $. I was skeptical at first because at the time of purchase there was only 1 review and it was negative. It turns out they probably just didn't format it correctly. You need to go into "Computer Management" and then go into "Disk Management" to correctly format and use this SSD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From an inexperienced shopper, great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and a good price for it! I had never owned an external hard drive, or set one up, so it me a minute to figure out how to get it formatted. But overall, no issues at all. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2TB Has Quality Control, anything lower does not.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried about 4 refurbished external drives from best buy and the 2TB ones were the only ones that seemed to work correctly (maybe there's actually some degree of quality control from the geek squad at that point). So if you decide you want less than a 2TB drive, don't buy it refurbished from here. Get it new here or somewhere else. And if you do get one, test it thoroughly before the 14 day return window is up. Common problems i had with the lower storage ones: hanging on formatting, waking up and activating, staying connected during a data transfer, the usual. Packaging will be pretty random from these guys and maybe you'll get the cords, maybe you wont. I recommend having a high speed usb 3.0 C cable on hand just in case. And you will ave to activate every one of these drives from the windows hard disk manager. It's not just a plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive. Fast and durable. I use it for my music while I DJ, and it has not given me an issue yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast but constantly warm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds were extremely fast. No issues so far with the refurb. The device is somewhat warm to the touch even when there is nothing accessing it. a little troublesome but Internet says that’s normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, quality product. Pleanty of storage and fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSD Drive was delivered today. Connected it to my computer and formatted the drive and started copying data to it. I had no issues and it is fast. I am happy I purchased the refurbished drive. Great price for an awesome product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, reasonably priced. working well. no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly right out of the box. Looks brand new as well and is very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works well and is reliable. Best option out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transfered all my cnc files to one location and have plenty of room for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was starting to run slow the more games I downloaded onto it. The 2 Terabyte SSD was exactly what I needed to keep gaming.

    I would recommend this to a friend
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