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Customer reviews

Rating 4.4 out of 5 stars with 123 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the HW-LS60D Music Frame Smart Speaker/Picture Frame, Dolby Atmos for its exceptional sound quality, elegant design, and immersive Dolby Atmos experience. Users appreciate its easy setup process and powerful bass, making it a versatile addition to any living space. However, some customers have expressed concerns regarding connectivity issues, particularly when connecting multiple frames, as well as the relatively large frame size and premium price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 123 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great speaker/ sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Samsung Music Frame! Its sleek and modern design fits perfectly in my living room. The sound quality is surprisingly rich for such a compact device, making it perfect for streaming my favorite playlists and as sound bar for my TV. Setting it up was a breeze with the user-friendly app, and I enjoy changing the artwork to match my mood or the season. Overall, it’s a fantastic addition that enhances my home and keeps the good vibes flowing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product with good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart speaker but you can only have two devices connected to Qsymphoney. So either two of those such as frames or one sound bar and one frame.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not aa useful as it could be

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 frame speakers, so they could work as a group, and I would not need a sound bar to distract from my frame TV . Unfortunately they only work as a group when listening to music ( Spotify). The frame TV can only recognize 1 frame Speaker at a time , so you only get sound left or right of the TV, they dont work as a stereo pair. If you use Samsung Symphony feature , the TV sound acts as a centre speaker and the 2 frame speakers only work as back ground effects, so not to full sound potential. So theese speakers are good but not for what I need , which is stereo sound left and right of my TV

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Garth,

      We appreciate you taking a moment to review the Samsung Music Frame.

      Here are some tips to help you with connecting both Music Frames to your TV at same time.

      First please make sure that all the devices are connected to the same WiFi network and signal.

      On your 2024 or updated 2023 Samsung TV go to all settings and select → Sound Output → Q--Symphony, from here you select how your Music Frames are positioned and play the optimized sound according to their position.

      If you are still having difficulty setting up both Musi Frames at the same time, just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Music Frame > Sonos x Ikea frame speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Excellent build quality. Love the modern look and with the ability to add your own printed pictures to it, you can have the space look exactly how you want it to. Definitely setup using the smart things app for the best user experience, works just like a Sonos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is louder and has better sound quality than I expected! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Samsung Music frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music frame is absolutely like belt and great sound quality. Glad I chose this to pair it with Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon looking at the TV’S I suddenly had a salesperson approach and the knowledge for the frame tv was tremendous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the product and quality of the audio. I purchased it as combo with the frame and got an extra discount. Easy to link to the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Sound quality
    Cons mentioned:
    Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Smart Speaker That Doesn’t Look Like One

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About the Samsung Music Frame The Samsung Music Frame is a smart speaker designed to blend in as an art or picture display rather than standing out as a speaker. It has WiFi, Bluetooth, and line-in connectivity. There are also ways to connect to Samsung TV products through WiFi or the Q Symphony function. This product can sit on a stand or be mounted to a wall. What It Comes With The Music Frame comes with the following: a stand mount, a wall mount, the speaker, a power cord, 2 paper display pieces “artwork”, a frame cover, and some instructions. Set Up The setup offers a few choices. This is the general path to setup: Install the stand or wall mount. Place the “artwork” item in the frame and attach the frame cover. Plug the power cord in. Connect the speaker through the SmartThings app. (This will also register the device.) Connect to a Samsung TV via WiFi if desired. Connect via Bluetooth to several devices if desired. For the setup, I will say that the instructions weren’t extremely clear. There’s not a lot of words, so you have to interpret from pictures. Connecting via WiFi to a Samsung TV did not work for me. I have a Q9 series from 2018, and it did not see my Music Frame at all. My TV could see the Samsung Soundbar system in another room, so I know that it was functioning to see other Samsung devices, however, it would not find my Music Frame. The Bluetooth connection to the TV worked immediately after pairing the speaker. Then it stopped. The TV showed that the speaker was connected, but there was no sound. I had to disconnect the Bluetooth at the speaker and reconnect. Eventually it started working again, but it was a little frustrating. Music Streaming – After connecting to the SmartThings App I was able to connect to Spotify via WiFi. It worked very well. Sound Quality Room Filling – The speaker projected very well. It filled my large two-story room and beyond. I give this an A. Clarity – Some types of music (Rock) had an airy tone quality. Other genres like R&B, Reggae, Jazz, and EDM sounded really good. I give clarity a B+. Bass – The bass was good considering the size of the speakers and the shape of the system. It was not an extremely deep bass as the lowest frequencies were not strong. The bass was decent overall, and I give it a B. Appearance & Use • It doesn’t look like a speaker. It looks like a big picture frame. It’s a little thick, but understandable with the technology involved. • I would like to have had more options for the “artwork” than the two pieces that came with the speaker. Maybe Samsung could offer these as an add-on on their website. It is kind of neat to consider adding your own personal picture or art if you wanted to do so. • It’s not a smart picture frame. I feel like this could have been the market for this item. There are several smart hub systems on the market that have terrible speakers and look like clocks. Samsung could have changed that here. Instead you just have the 2 artwork pieces packaged with the speaker unless you make your own. Maybe Samsung could make an additional version utilizing a digital display. • It’s not a portable speaker. This doesn’t have any battery power, and is not meant to be used outside. Conclusion This product is meant for someone who wants a decent sounding smart speaker, but doesn’t want it to look like one. It has good, clear, room filling sound. At its price point there are other speakers with better sound quality. I think that it boils down to appearance versus use. If you are looking for something like I described above, then I would recommend this product to you. With that in mind this product gets 4 stars. If you are looking for a more mind blowing audio, I think there are a few other options that could be considered. Overall this seems like a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Buy it for the Frame, like it for the Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary – As a speaker, sound is subjective, but this is worth your listening. As a frame it’s a quality design. As a speaker and frame its unique. The value is in both, not just as one or the other. Connectivity is so-so, it is optimized for the Samsung ecosystem. Pros - Crisp sound, decent base, fills a room easily with sound. - Quality, solid frame construction, looks great. - Easy physical set up, hardware options are complete. - Unobtrusive power cord. - Can act as a stand-alone blue tooth speaker, so ultimately will connect with everything in some way or another. - Capacitance side buttons Your Mileage May Vary - Heavy with acute metal edges, if this falls on your foot, your foot will break. - Wireless connectivity is optimized for the Samsung Frame TV - App setup is complicated in a world heading towards simplicity. - Seems like missed opportunity that the picture is a print. Cons - Frustrating manual More Words- Let’s address the elephant in the room, is it music or is it art? The Music Frame makes sense if you are looking for both. And it makes even more sense if you’re going to pair it with the Samsung Frame TV, the design philosophy is identical, and the feature set is richer. I am skeptical it is the best value if you are looking for a speaker only. It’s a good solid picture frame that will look great in most decors, so if you are looking to hide your speaker (s) this is probably the best, easiest, most elegant way. I was surprised in this digital world the picture itself is not a programmable LCD but only a print, but there may have been design constraints (vibrations?). I suppose a square photo format works in an Instagram world, but I prefer landscape. Its quality construction, not cheap plastic, which is the good and the bad. Clearly good from a visual perspective, but I am concerned with the weight and how squared off the design is. This could do some serious damage if it falls from a shelf, so place it with caution. The stand was stable, and the mounting kits were good, but accidents happen. As a speaker, I was impressed with how the sound filled a reasonable sized room, in fact it may be a bit much for a small room. Listening to the keyboard in Piano Man you can hear how crisp it is. The lyrics come out clear in every song I tossed at it, and the bass was good enough for Hans Zimmer’s work (think almost any recent action movie). It’s a good speaker, but there are a lot of good wireless speakers from competitors in this price range. This is where it gets REALLY subjective, but I am going to say straight up that for me as a single standalone speaker it takes a small step backwards from more immersive designs. Let me qualify, I did not connect it to multiple device types, just the Apple ecosystem (iPhone, iPad), and the only way I could get it to connect was via Airplay. Perhaps other technologies fair better. The only way I could figure out how to connect to it via wifi was when synced with the most recent Samsung Frame TV’s which support Q-Symphony. So without the Frame TV you don’t get all the feature. Back to immersion, decades ago speakers were in a box and one box meant a very mono (directional) experience, everyone wanted stereo (two speaker boxes) for a reason, it was a much fuller sound. I am not an audio engineer, I can only say that for me, the music frame sounds very directional. It is in a flat pizza box so it stands to reason the sound is directed forward. Only so much you can do with those physical constraints. Speaker housings today have become more curved to allow for the individual tweeters to be directed more out in 360. I am thinking of the Apple HomePod or Sonos Era 300 now. I find both of those to sound more immersive as singles, though they are not as crisp. Now if you want a stereo pair that is a different question, but I only evaluated the single. And I did evaluate it with all the various options on and off, and think their marketing is over stating when they say “Get multi-dimensional surround sound from one simple speaker with Dolby Atmos Music.” My last comment on sound, Dolby Atmos was not a gimmick, I COULD hear the difference between identical tracks, just didn’t get what I considered a ‘panoramic experience.’ So my advice is to listen to one before deciding if immersive sound is critical to you. Now let’s get to my largest frustration and again, very subjective. It took me 2 hours to connect with it the first time via my iPhone. Compare to the first time I connected with the HomePod, maybe 5 minutes, Sonos, maybe 15. And they were straight forward. I am criticizing the setup processes only, they all connect fine once set up. So what took me so long with the Music Frame? First, the app you integrate with is not just a music app (like the Sonos) or built into the OS (like HomePod), but it’s a home management App. Skip the simple user guide, download the complete manual. The App DID see the Music Frame when it scanned for devices and I thought, great! This is going to be simple. Nope. The app ‘saw’ it but wouldn’t connect. And thus began an odyssey of peeling back the onion layers. Solve one problem, get a bit further, find another puzzle. The error messages were not that helpful, but ultimately led me to turn off wifi assist on the phone (why?), turn off cellular in the app, turn on location always on the phone (why does my music app need to know my location to work?). In between the trial and error I had to recycle the power on the frame and restart my phone. But finally, I got to where it asked me for my wifi password. Yeah! It seemed to be working, then it said, it would register me and all would be fine. Except I got the failed message again. I retried three times at the final password step, including restarting my router and making sure MAC address filtering was off, and finally it worked. I cannot honestly say why. But now that it IS registered, it connects fine with ALL my devices (via AirPlay). Again, your mileage may vary depending on your device, but that was my voyage with my iPhone. And I have been setting up networks since the days of dial up. There were a multitude of steps that I think are mainly for the benefit of the Samsung Home Control App, and keeping you in their ecosystems but not necessary if all you want to do is Airplay to it. But that is the way things are in the modern world. One more interesting experience, in the middle of failing to connect as instructed, and in my frustration just wanting to hear the speaker, I tried setting it up directly as a blue tooth device outside of the Samsung App and had immediate success by the standard IOS protocols (put the speaker in add mode by first selecting blue tooth on the speaker, then restarting it, then go to your phone, to bluetooth, add device.) Except, there were some strange sonic aberrations I had never experienced (the volume control introduced static), the overall sound was flat. If that’s all I had to go on, I would have returned it. The App definitely helps. A couple of random observations. The controls are on the side, but blend in so well with the frame I literally did not find them on first inspection, needed the manual with the diagram to show me exactly where to look, which given you want it to look like a frame, I get it. To their credit the buttons are capacitance, the barest of brushes would trigger them. There are status lights, but again a matter of knowing where to look. They are recessed into the frame and unless you are looking dead on, you won’t see them. That’s great once you know where to look. Congrats (and thank you) if you got this far. So, who is this for? I think their target customer will buy two with the latest Frame TV. They are an improvement on the internal tv speakers and fit the aesthetic of only seen (or heard) when you want to. Next down the ladder is anyone that doesn’t want to clutter their living space with speakers, and like the modern picture frame look. Very chic. Or maybe you are invested in the Smartthings home management App already. Beyond that, if you just want a speaker, I strongly urge you to listen before you buy. 4 stars over all, 5 for the niche concept, 3 for the speaker side.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Easy setup, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Style & Sound All In One Package!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a reformed audiophile (couldn't keep up with the pursuit of the 'perfect sound'), but I still have a discerning taste in audio equipment. Unfortunately for my wife that leads me to get audio gear that can at best be described as 'square' or 'industrial'. She just calls it ugly. Now the led to me having an incredible sound system in my office but left us nothing in our main living/entertaining area for music. Enter the Samsung Music Frame. Now both my wife and I are happy with a nice sounding music speaker and one that looks good to my wife! This review is going to be pretty short and sweet only because I was not able to test out it's paired ability since I only have one, nor was I going to test out its connectivity with my Samsung TV because the placement would be all wrong for that. What I can talk about is it being a great option for when you want a Bluetooth speaker device in your home that doesn't LOOK like it's a Bluetooth speaker. And that it does in spades. Likes: Easy Set-Up: Even if you don't want to use the Samsung SmartThings Hub (more on that later), you can still set the Speaker Frame up in less than a minute and have music going. It's really just two main pieces, the actual speaker frame, and the front artwork holder (which already has the turntable art in place). Sound: Look, this thing is not intended to be a top of the line gear stack, but I will say that I was impressed by the sound that the Speaker Frame was able to produce. Tucked into the corner of our 'Bar' area, the positioning makes the most of the Speaker Frame's design and pumps up the bass to pretty decent levels. That being said, you will have to play with it a bit because my first placement, tight into the corner led to the device rattling itself due to the bass. Playing with the distance and orientation a bit got rid of this completely and I can now play even bass-heavy music without any rattling or distortion. If you don't play a lot of bass heavy music, you probably have more leeway in placement or you can always tweak the Equalizer if you really need it to be in a specific location. Looks: This was the most important thing for my wife (thank goodness that doesn't extent to husbands or else I'd be in trouble), and was completely secondary to me. The great thing is that it looks cool and will actually be a bit of a conversation piece at our next party I expect. Supposedly Samsung will be selling licensed artwork to use in the frame kind of like they do for the TV but in physical form and not digital. The best you can do out of the box is the turntable artwork or a geometric pattern that you can see in the photo I've attached. If you have a properly sized and cropped photo of your own, you can use that in the frame, or you can order a print to either be framed by the mat, or take up the entire picture area (about the size of an album cover). I plan on going this route and picking out a nice picture from one of our trips and having it formatted for the frame with the matting. Kinda Indifferent: App: I already have the SmartThings app from Samsung since they make my fridge and my TVs, so adding the Music Frame was easy. It makes it easy to adjust settings from anywhere in the house and to also coordinate connectivity between devices (if you so choose). The app doesn't have anything mind-blowing about it and it feels a bit weird to be in the same app as the one that screams at me when the fridge door isn't closed all the way! I kinda wish it had been a stand alone app, but really, I don't plan on using it much other that for initial set-up. Don't Like: On Frame Controls: WAAAAAAAY too sensitive! Also, because they are kinda tucked away on the bottom right corner in the back, I'm not really sure how you would use these, if you mounted this on the wall (which BTW, Samsung gives you the hardware to do). I guess that is when you would really need to use the app. As it is, I just drove myself crazy when moving it around because I always seemed to graze one or all of the buttons. Once it was in place though, it became a moot point. All-in-all, I'm thrilled that my wife and I have some audio gear that we both like. It sounds really good and looks even better. If that matters to you too, do yourself a favor and pick up a Samsung Music Frame.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Accessories, Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Quality in everyway, best w/ 2024 Samsung lineup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with many Samsung products. The Music Frame is well built and the audio quality is really good. Unfortunately, to maximize all the Music Frame functions. You will need a 2024 series Samsung TV or even their latest soundbars to make this anything other than a sort of pricey Bluetooth speaker that hides on your wall or desk. Not a deal breaker, and it sounds great and looks pretty good in either location. But you probably should be more invested in their latest product lineup if buying this for surround or Atmos speaker. As for the form factor as a picture frame. The Music Frame includes many methods (brackets included in box) to hang or mount the speaker to the wall or stand upright with slight tipped back angle on a desk or shelf. A single wire feeds power from a small power pack that plugs into a wall similar to a laptop. Plenty of cord length for all but the highest mounting locations. While I find 8x8 an odd picture size. It is easy to change the 2 included graphics or mount your own with a simple flex of the plastic mat to remove the picture frame from the speaker. Mounting the plastic frame back into the speaker is as easy as removing a speaker grill from normal speakers, simple pull or push. The Frame design is nice, you will likely buy this more for the audio quality. I could only test it as a BT speaker as my 2022/23 Samsung 65"QN90B does not have Q Symphony. That aside, the speaker sounds great as a speaker fed audio and music from my TV, tablet and phone. The Music Frame can go far louder than my ears can handle, all without distortion. Its an amazing feat given the size. Bass is adequate and overall sound quality is better than most BT speakers of equal size and thickness. If you add in the Samsung Smart Things app, which is also easier to use than the 4 touch buttons on the side of the Frame. You can access a full featured equalizer and a few more settings. The big feature you will likely want to turn on under "Advanced Sound Settings", is the Voice enhancement tab. This really makes dialog on tv and music pop without destroying the background sound. This alone could make the Music Frame a decent sound bar alternative for any TV, even if its not a Samsung. Just wish my 1 year old tv wasn't so new to me. Likely wishful thinking, but I can only hope that Q Symphony might be a downloadable update for older Samsung tv models. Overall, great speaker for soundbar alternative or just a nice speaker to add ambience to a room. A better purchase if you are already buying into the latest from the 2024 Samsung TV or soundbar lineup rather than retro fit to older products. I also saw there are or might be accessories options to the Frame like border materials and a remote. But none seem available just yet. Also one last thing to mention. There are three lights at the base of the Frame that animate volume up and down or a red light to indicate if the microphone is off. And if you choose to keep the microphone off, you will lose some of the better audio settings in the Smart Things app.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Frame size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Décor for days, with incognito sound.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame. A simple concept used everywhere. A way to showcase a valuable piece of artwork, either from a master artist or your 6-year-old. Now, put a TV or a speaker in one and you have a combination that can both actively and passively entertain. I must admit, that like others who were familiar with The Frame television, there was an expectation that the Music Frame would have a video screen in it, but after finding out that that was not the case, was still intrigued enough to want to explore what Samsung’s technological investment a few years ago in audio companies Harmon Kardon, JBL, Infinity, etc. would achieve with formats like this. Turns out, quite a bit. The Samsung Music Frame allows you to choose either your own 8” by 8” artwork or with optional accessories, a larger piece, to grace the frame and then either mount it on a wall or use it free-standing with the included stand. Whereas the wall mounting can be used in a standalone fashion or combined with another Music Frame for a wider stereo image and symmetrical composition, Samsung undoubtedly hopes that you will throw in a Samsung Frame TV to round out the invoice. But fortunately, you won’t need to do that if you are not in the market for a new TV as these Music Frame speakers play well with others by communicating via an optical digital input, Samsung’s SmartThings app, Bluetooth, Wi-Fi, Apple AirPlay 2, Google Chromecast, Spotify Connect, TIDAL Connect, and Amazon Music HD. There is also support for Dolby Atmos content from compatible devices. This device is also a member of the Samsung Q-Symphony cohort in that it will coordinate with other compatible Samsung products such as TV’s and sound bars that allow for assignability of left and right channels to two different Music Frames. The Music Frame is pretty unique in its category, especially considering the ability to utilize your own artwork and all of the technology capabilities. The only competing product is a less costly, less capable and non-personalized wall mounted speaker available at the same location you might pick up your lingonberries. Hardware-wise this sturdy frame’s speaker compliment is composed of two sets of narrow tweeters and midranges that are forward-firing and two woofers on the rear for a combined standalone stereo effect. I would expect that as a result of the rear facing low frequency drivers, that there might be some tonal changes if mounted to the wall as opposed to using the stand and at various distances from a wall or reflective surface. Samsung hasn’t communicated very well if there is any technology employed for situational-awareness to compensate for placement. Each Speaker Frame weighs nearly ten pounds, so it has some heft and does not seem to buzz or vibrate excessively considering the volume capability and construction material. Sound-wise, it is very capable for its design goal and will satisfy most people’s needs. It’s not a device that is going to compete equally with a subwoofer-equipped sound bar for low end performance, but it will be way better sounding than the average TV and quite a bit louder. In the case where it can be integrated with the Samsung Q-Symphony-compatible products, it can be usefully employed as rear surrounds or front left and right channels. Software-wise, to gain full control over the speaker for such things as sound equalization customization and other sound controls, you will need to sign up for Samsung’s SmartThings app. This app can control a host of smart devices like refrigerators, light bulbs, thermostats and a whole host of other things. It also utilizes the Zigbee and Thread mesh protocols via the optional SmartThings hub which is/should be available at your local Best Buy if your needs require it. The downside to this app is that it demands to have settings on your phone such as location access set to “Always” and “Precise Location” or it will not install correctly. (Since installing, I have successfully switched the location settings to “While Using the App”, as opposed to “Always”.) Speaking of always, there are unfortunately the usual pages and pages of legalese requiring you to give away your rights and privacy to gain access to your new device’s comprehensive audio and tone controls, among other niceties. Speaking of entities that you can talk to about all this, is the ever patient and polite Amazon Alexa and Google Assistant as well as Samsung’s own Bixby virtual assistant. Fortunately, there is a control on the side of the unit to allow the microphone to be turned on or off to keep all of them potentially out of your business. Speaking of other sensitive topics, there are touch-sensitive controls on the side of the unit for power, source selection, and volume. To me, the sensitivity is set to about eleven, as it seems anytime I touched the side of the unit, I was accidentally activating one of the controls. For me, this product is delightfully adaptable, as it will work well in many locations around the house, seemingly able to aurally and visually blend in effortlessly. Being flexible enough to just pick it up and plop it down somewhere with its sturdy and balanced base and body with only the power cord to attend to, is flexibility defined. Wall mounting (with the included hardware) is a little more difficult especially to get a clean-cord look, although the silver-colored power cable is helpful. Wall-mounting may be well worth the effort in the right environment. One of the missed opportunities of the frame, is its physical size. If it was just a little bigger, an LP record cover could have been used as art work and that slight size difference would have allowed the forward-facing drivers on the perimeter to be unimpeded when displaying LP covers. I think that would have made this product just a little more useful. Otherwise, this product is a very good piece of kit as they say elsewhere. Imagine a very good modern stereo boombox with all of the useful goodness of modern DSP (digital signal processing), the efforts of numerous acoustic and electrical engineers attempting to influence the laws of physics, all flattened out to the thickness of about 4 or 5 hearty, gigantically-square pancakes that you could mount to a wall or plop on an end table. All I can say is hold the syrup, the sound is the sweetness.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Huge sound packaged in a small....frame.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to this speaker with not a lot to go off of other than it was a smart speak, being that the Frame line from Samsung are really nice slim TV that can blend in with a wall of art. I was a little bummed to see that it is simply a picture frame that hides a speaker, but that's on me for not looking in to it more. I am not against it though as I have looked at other similar products. In the box you get the speaker, power cable, stand, wall mount with hardware, photo mat and art panel holders. I got the speaker set up on the stand to start, with the intent to mount later. Like a lot of other Samsung products, the Music Frame uses an invisible connect cable that helps to hide the cord. I have a SmartThings hub set up, once powered on I simply looked for the device and added it to my device list. I have a QN90 Samsung TV, which says it is compatible with Q Symphony, but I have not tried this feature yet. For me this was replacing an old Google Home speaker I have had in my living space for years. Once relocated, I may give this a try as it's built in. The one thing with this speaker, the sound is LOUD compared to my previous speaker, it definitely has no issue filling a room I can have it at 14 and it is enough for me to listen to music while working on tasks around the house. I am actually surprised for the size of this Frame that the music is loud and it sounds good. It's mostly heavy music I got playing but this speaker handles it like a champ, it also had no issue playing anything for that comes up in the mix, especially for a 2.0 speaker. I think the Frame is a great little speaker, I would be curious if they can do a little more to this in future versions, a Digital Frame would be nice. Being that I use this for music primarily, if they either worked with a Streaming Service or made some open source options, a display that can be updated with the album art would be amazing! I am curious to see where this could go, I feel there would need to be a little more to this for folks to pick it up. You will get those happy to grab it for that, hidden in plain sight, but I do not believe it will get set up as Samsung envisions a bit due to price. The speaker sounds, looks and is built beautifully. Price however does weigh a bit in to what someone may go with in the end of the day. On a good deal, this can be an amazing speaker option, it would just need to check some unique boxes for the buyer to end up in their home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great looking, sounds amazing!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Music Frame is one of those ideas that comes out every few years and is so good, and so original, it starts a whole new category of products. When I was given the opportunity to test one out for myself at home, I jumped at the chance. My expectations were not super high at first, I mean its just a picture frame, how good could it sound right? I'll tell you right now, it sounds amazing! When I received it in the mail I was surprised at how heavy the box was. After I opened it up I was impressed with how solid the Frame felt in the hands, and the quality of the craftsmanship. It comes with some nice mounting hardware, and a desk top stand also. It does pay to read the installation instructions. I'm pretty handy with construction and electrical/electronics. and I still messed up the install. The included plastic anchors are for concrete not drywall, and if I had have read the instructions I would have known that. Luckily I found an actual dry wall anchor that works with the included mounting screws so I could rescue the big hole that I put in my wall trying to use the included concrete anchors. Once I got the Frame correctly mounted onto my wall, I connected to my phone via Bluetooth, which took about 5 seconds total, super easy, and was streaming music in no time. The sound quality out of the box is very impressive. I would say it's about 90% the volume and quality level of a dedicated bookshelf speaker, and it blends into the wall with my other pictures no problems. I'd love to have a bunch more of these in various sizes to create a hidden surround sound system. The Frame works with the Smart Things app as well, which allows a few more features, including an actual equalizer instead of just bass and treble settings. Over all the Frame is awesome and I highly recommend it to anyone. The only nit pic that I have with it is the manual controls on the back side of the speaker. They're hard to get right and spaces so close together that its to easy to hit the wrong settings. I find it much easier to just use the app instead.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Portability, Price

    Rated 5 out of 5 stars

    Music Decor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first heard of the concept of a picture frame that plays audio, I was a bit skeptical. The Frame TV, although a neat concept, never appealed to me and the Frame Music was definitely something I did not expect to love very much. The set up was easy using the SmartThings app to add it to the WiFi and was able to link it to my Google Home ecosystem. Within a matter of minutes, I had music blasting throughout the apartment and it was barely at a quarter of the volume output. The clarity and bass of the music was astounding and was filling almost every room. The Frame Music comes with 2 stock photos you can use but of course the appeal is to put your own physical pictures you have instead and have it blend into your decor without standing out as a music speaker. This is NOT a digital frame, you do have to use physical photos to display them. As a standalone speaker, it is nice and loud along with being compatible with Google Cast and AirPlay. I was not able to test it as a speaker for TV audio as that is exclusive to Samsung TVs with Q-Symphony, which I do not own. I can imagine using 2 of these as surround audio on those TVs would sound just as great. I will say it is a bit pricey if you want to use it as just a music speaker. It is not technically portable as it requires a power adapter. There are other speakers that will do the same without costing as much along with being portable. If you do happen to own a compatible Samsung TV that can pair with it, I would highly recommend this as you would be able to use it to its full potential

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the box arrived, the first thing I noticed is. It was a bigger box then I was expecting. It was a pretty heavy box too. The frame itself is just under fourteen inches square. After unpacking I was a bit nervous about all the parts, see picture. As it turns out there are parts to wall mount the music frame and a stand. I choose to go with the stand. No screws required. It just sort of pops into place when you get it in the correct position. I went ahead and turned the unit on and connected it to my phone via Bluetooth. There is a very well concealed control panel on the right side towards the back of the unit. Here you can turn it on, change volume and toggle between settings (wifi, Bluetooth). Once the frame was in Bluetooth mode my phone paired and I was listening to my music. Wow, the sound is amazing! It fills the entire room as well as the home theatre system, maybe better! The very simple instruction page has a QR code that takes you right to a page where you can choose the appropriate app store for your mobile device. You will then be taken to the Smart Things app to install. From there you can customize the sound. Works great for me right out of the box. The cable from the AC/DC adapter to the music frame is similar to a speaker cable and is 6 feet long. The power cable from the wall to the AC/DC adapter is close to five feet. Plenty of options for locating the music frame. If this is what the Q line of Samsung TVs sound like, I’m picturing a new TV in my future.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    I love my music frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , i love the desing i love that i put my own picture , i bught 2, the only thing is i wish you can connect 2 with the soundbar but you only can connect 1 otherwize i love my music frame and because the bezel hasent come in wood i put walpaper until the samsung bazel come out in my color !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great sound, but some annoying control quirks

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific speaker, on par with my old Google Home Maxes (which is still my favorite set of wireless speakers). Lots of power (60W/stereo channel) that can easily fill a sizable living room, with rich (but not overbalanced) bass and good high frequencies, utilizing Dolby Atmos technology. Sound quality can be adjusted using the Samsung Smart Things app, including a 5-band equalizer, voice enhancement, surround sound, etc. One minor downside of the picture frame design is that the removable picture frame part partially blocks the speakers, thus causing a tiny bit of muddling of the midrange frequencies when in place -- if you remove the frame part, the sound is noticeably crisper, but then the frame looks kind of silly. Connection options include optical digital (no 3.5 mm aux jack or USB), Bluetooth, and wi-fi. I primarily use wi-fi via the built-in Chromecast, which makes connection a breeze. It was easy to add to my Google Home, and there are some basic controls within the Google Home app -- however, if you want full control of the sound (like the aforementioned equalizer and other advanced sound settings), you’ll need to use the Smart Things app. The frame can integrate with Samsung smart TVs and other Samsung speakers using Samsung’s Q-Symphony technology, but I wasn’t able to test this since I don’t have other Samsung products. I also didn’t try the smart assistant features, since it only comes with Alexa and Bixby, neither of which I use. Controlling the frame is best done via your mobile device (using either the Smart Things or Google Home app). There are a few very basic touch controls on the right edge of the frame, for volume control, microphone muting, and audio input source toggling. These controls are frustrating to use since they’re fairly hidden away on the back edge and therefore hard to see, and since they’re pretty sensitive touch controls, it’s easy to hit the wrong button when groping around (and also when simply picking up the frame to move it). Accidentally touching the volume or mic control isn’t a big deal, but touching the source toggle will immediately stop the music that’s playing -- and if the music was playing via Chromecast, you’ll have to go back to the source device and reconnect before you can play through the speaker again. It would’ve been nice to have an included standalone remote. Build quality is generally excellent, with a solid metal frame and stand. The frame part is matte plastic, so it won’t be a fingerprint magnet. The weight including the stand is about 14 pounds; the way the stand is designed, it feels very stable. The picture frame part snaps in and out easily, using pegs that go into rubberized slots. The frame is square, which is a bit of an odd choice, considering that most photos are at a 3:2 ratio. The underlying speaker has some oddly scattered screw holes with rubber plugs -- some of those plugs were loose and had fallen out easily in the box. I think these plugs are just aesthetic (to cover unsightly screws), but it’s a bit unsettling to see things falling out … Overall, I recommend this speaker based on its power and sound quality, Chromecast connectivity, and build quality. The control quirks are the main minor drawback, enough to knock a star off -- next time, Samsung should improve the buttons so that they’re easier to distinguish by touch (and make them physical buttons rather than touch-sensitive), and consider a standalone remote so that we have more options.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality
    Cons mentioned:
    Frame size

    Rated 3 out of 5 stars

    It’s solid. Actually very heavy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a soundbar prior to stumbling on this at best buy. I had already purchased a frame TV and although the picture is great, the sound really doesn’t have the UMPHHH effect. I glanced at reviews and pulled the trigger without much thought or research on reviews or best pricing. Very unlike me to be this spontaneous. Following my purchase I noticed all the reviews around set up. Happy to report with the frame TV already installed and the Samsung app in use, it was very simple and connected seamlessly. The frame itself quite heavy, and should be on a solid and secure surface. Wouldn’t want that thing falling on a little kid or my foot. The looks are the main driver that drove my purchase- as well the TV. It looks good, you can pick your personal photo or use one of the 2 included. Ya, not much selection there based on what the TV is known for. The sound quality is good yet not excellent. In fairness, 2 speakers would probably greatly improve it based on the size of the room, however I’m satisfied. I’m not that particular. If you are, you’d want two for a larger room. The very obvious miss is the fact…. It’s not a digital frame. It seems so blatantly in your face that the frame TV and frame speaker should have the capability to share the account for digital images, and I just don’t get the disconnect here. Maybe the next version will be more thoughtfully complete. It’s good, not great. For the price and the aesthetic I’m pleased. Definitely recommend if you’re already using the frame Tv. I probably would have returned it had I wrestled with connecting it as some of the other reviews mention.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RobinAa,

      We appreciate you taking a moment to review the Samsung Music Frame.

      When making changes to the Music Frame’s settings, we recommend using the SmartThings app. Through SmartThings, you will also be able to select your preferred Voice assistant like Alexa. You will be able to use voice commands like “Alexa, play my favorite playlist”, or “Alexa, increase the volume”.

      Did you know when the Music Frame is connected to Wi-Fi, you will gain access to streaming platforms like Spotify Connect and Tidal (Hi-Fi) Connect? You open their apps and connect to the Music Frame to enjoy your favorite music or podcasts, controlling them all from 1 device.
      While Bluetooth has limitations due to its specifications, Wi-Fi offers more flexibility. With Wi-Fi, you can enjoy simultaneous streaming and control, making it a convenient choice for the Music Frame.

      If we can further help with any issues or settings, please know Samsung is here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

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