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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 563 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the HW-Q60C soundbar's sound quality, describing it as excellent, fantastic, and amazing. They also appreciate its easy setup, affordability, and powerful bass. However, a few customers have experienced connectivity issues and missing remotes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 563 reviews
  • Pros mentioned:
    Design, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Enhanced Sound Experience: Reviewing the Samsung -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this soundbar to go with my Hisense smart TV and I am very happy with the purchase. The sound quality is amazing, especially with Dolby Atmos content. The Q-Symphony feature syncs the soundbar with the TV speakers for a more immersive sound experience. The soundbar is easy to set up and use, and it fits well in my house and blends well with my TV setup. The wireless subwoofer delivers a powerful bass that makes movies and music more enjoyable. The soundbar also has a sleek design. I would highly recommend this product to anyone looking for a great soundbar for their smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect with subwoofer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very precise when it comes to my tech and i recently upgraded my tv from an LG 55” to a Sony Bravia 65”. I didnt care for the google processing and expected Sony to have their own processor but the tv has grown on me. I originally purchased a Sony soundbar to pair with the Sony Bravia, that was a total mistake and was no better than my previous soundbar. Thinking i would be stuck with it, a friend ended up getting a Samsung soundbar with a subwoofer for cheaper than what i paid for the Sony soundbar by itself. I shopped around and found one that i liked and even got some money back after i did the swap. This soundbar has been nothing but great when it comes to audio. Movies are very immersive now and music bass is felt intensely. Good thing is when i walk out the room i can barely hear it at a high volume. I guess sometimes you don’t have to match equipment by brand for the best experience. I also didn’t try Sony with a subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    The best sound system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q 3.1ch series offers me an exceptional listening experience with a powerful 3.1 channel surround sound system. The audio quality is impressive, giving me clear highs and deep bass to fully immerse myself in my favorite content. In addition, its elegant and compact design integrates perfectly into any space. In short, I highly recommend it as it is an outstanding choice for those looking for a significant improvement in the sound quality of their home entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big sound to match that big screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Sony A75L. The OLED picture quality is simply amazing but TV speakers could be better. I decided to add this sound bar and it was worth every penny. What a huge difference. It brings whatever you are watching even more to life because of the sound. Get it. Try with the soundbar and then without. Once you hear the difference and that sub hitting you in the face. Trust me you will be keeping it. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    True Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about great sound, this Samsung sound bar delivers. The sub woofer can rattle the walls with its deep bass and the surround sound of the bar makes you feel like your right there. I paired this with a 4K Samsung Neo Television and I am overly joyed with my choice. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    pros/cons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for a few months and so far it sounds great. what I love the most is that I can increase the woofer and the tv doesn't move so it won't fall from the shelf. it sounds loud and great. the only thing I dislike is that at times it doesn't connect right away to the tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DorisH,

      Thank you for sharing your review of the HW-Q60C Soundbar. I am sorry to see that you are not fully satisfied with your purchase.

      There are a few steps you can take to troubleshoot your Soundbar.

      Please verify that you are running the latest firmware on your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q60C under Q-Series.

      Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.

      Next, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.

      If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup process was super easy. True sound quality, one thing I missed in the packaging was not including an optical cable else would have given a 5 star review.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Kickin Sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and the sub really kicks. It's all about the bass!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best sound bar ive had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linked with my tv easily and has awesome clear sound and strong bass

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is worth the price. Easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at an affordable price! Completely satisfied and recommend this soundbar for anyone who enjoys listening to music or watching your favorite shows and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome up grade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. All aspects are great. Next rear speakers For even better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, like you're at the theater. Volume carries in a larger room and isn't distorted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    God sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about the sound bar you get for what you pay I have 2 months whit it so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung sound bar base is amazing. I would purchase this item again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was very easy to hook up to TV. Bass connects by Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The sounds are amazing and the size is just perfect! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular sound quality next to the TV make a great equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great sounds good. Movies sounds like we are in a theater

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung - Q-Series 3.1ch Dolby Atmos Soundbar w/Q-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely good sound quality, I would highly recommend.

    I would recommend this to a friend
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