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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 289 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the HW-Q930D/ZA soundbar's sound quality as incredible, with Dolby Atmos providing an immersive experience. They appreciate the easy setup process and the convenience of wireless rear speakers. The Q-Symphony feature is also well-received for its compatibility with Samsung TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 289 reviews
  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Top Notch

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have tried a handful of soundbar systems over the years; the Samsung Q Series is by far the most expensive and highest quality. We have ours set up in the living room where we do the majority of our tv watching and all of our console gaming. In the box, there’s the main sound bar, subwoofer, two rear speakers for surround sound, power cables, remote (with batteries), and an HDMI cord. There are also mounting brackets for the main soundbar so that it does not need to take up space on an entertainment stand. The mounting screws are not included. There is also no mounting hardware included for the rear speakers. We just picked up a couple of simple speaker stands that are taller than the back of our couch and they work great. Once everything is plugged in, the speakers sync automatically. Assuming your tv is eARC compatible, the Samsung Q Series should sync with your tv’s audio system and allow you to control the volume with your tv’s remote. The brand of your tv should not matter; it works great with our Sony Bravia. Sound quality is incredible at all volumes. Voices are crisp and clear. The bass will make your entire room rumble. I personally enjoy connecting my phone via Bluetooth and jamming while working on my iPad or hanging out with our doggos. The only trouble we’ve had with the system since setting it up a few weeks ago is the occasional disconnect from our tv, which effectively mutes whatever content is playing. A simple on and off fixes this issue and we’re quickly back up and running again. Overall, we’re thrilled to have this setup in our home and would recommend it to anyone in search of a top notch surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Setup, Sound quality

    Rated 5 out of 5 stars

    Sounds amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Vizio 5.1 surround sound, sound bar set up for like... 8 years now. The price was right and I needed something decent, It has perfectly served its purpose. Now that I have a bit more to spend on something better, I did my research and decided to go with the 930D over the more expensive 990D. I understand that the 990D is "better" but I am not sure its $500 better. I could be wrong, but I do not have an extra $500 to determine that. Now, the sound from the 930D is absolutely amazing, the surround effect is brilliant, the Dolby Atmos is definitely there. As someone who is new to the Atmos stuff, I was not sure what to expect. Obviously a sound bar is not going to be on the same level as a full blown home theater setup. BUT this thing puts out a great sound stage, no the Atmos is like... OMG I FEEL LIKE IM IN THE MOVIE, but it absolutely creates a much better surround sound and feel than just some regular satellite speakers. You feel more in tune with the sounds that are around you, rather than just hearing the movie or video game from the back right corner, you hear a soundstage behind you that brings it to life much better. You get more detail from the sound, rather just just hearing sounds (if that makes any sense). One think to note though. The subwoofer, for whatever reason wont adjust its level through the remote. I have done all kinds of trouble shooting, went to the Samsung website and did the whole speak with someone deal. Googled as much as I could about the matter. It seems that you have to update the firmware of the sound bar via downloading it and using a flash drive, or downloading the Samsung smart things app and connecting the sound bar to your wifi so it can update the firmware. Even after the update I cannot adjust the level of the subwoofer via the included remote. I have to use the smart things app to control it, and if I happen to hit the subwoofer button on the remote it will set it back to zero, undoing what I changed in the app. The app allows you full control of your sound bar, but this is kind of a weird thing to have to do given the included remote SHOULD function as expected. The set up was easy enough. For me I used the eARC from my TV to the sound bar, it works flawlessly. You have to be mindful of where you put the satellite speakers because they are wireless and must be plugged into an electrical outlet to have power. Plug in the sub, all speakers should have a flashing blue light, then you hold the up on the directional pad of the remote and the sound bar will show text saying that it synced all speakers. This is a little more involved than just setting the stuff up and plugging it all in, due to the wireless aspect and having to sync all of the speakers. Might be a pro, might be a con, just depends on how you feel about it. All in all the 930D gives off amazing sound and I am glad I am able to now experience Dolby Atmos without having to buy and set up a much more complicated home theater speaker build.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Xavier,

      It’s great to hear you’re enjoying the sound quality of your HW-Q930D Soundbar! With 9.1.4 Channel sound and Wireless Dolby Atmos, you’ll be surrounded by crystal clear, dimensional audio from all sides. And with a rear speaker kit included, your room will be filled with audio from up-firing rear speakers that bounce sound off your ceiling to surround you in the action and enhance your favorite content as you watch.

      Please know the woofer button has more than 1 function. If you push the woofer button up and hold it it you can disable the TV remote control, Enable a Samsung TV's IR remote or Enable a third-party TV's IR remote. Please see page 10 of the user guide for more information.
      Here is the link to the User Guide:
       https://downloadcenter.samsung.com/content/UM/202403/20240307105603275/AH81-17413A-00_WUG_HW-Q930D_Q800D_Q700D_ZA_ENG_240228.0.pdf

      If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    I hear voices now - not just the ones in my head.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a 62 year old trumpet player having sat in front of the percussion section in high school, college and community bands and orchestras for about 50 years. I have hearing loss typical for a person of my age but don't need hearing aids. I've had trouble with higher pitched voices for the last 15 or so years (female and younger people voices). While I don't "need" hearing aids, I was able to use headphones (I think I have about 7 pairs) that would help me with the higher pitched voices. I was trying to downsize for a move, and got rid of my atmos receiver and 15 speakers. I've had a sound bar before but it wasn't clear enough to hear the higher voices. I took a chance on this sound bar because I've always liked Samsung's quality - way better than their competitor that also has an "s" name. I was THRILLED to find a setting called "Active Voice Amplifier" which amplifies the dialogue if there is a sound disturbance for more than 3 seconds (here's a link for their description - https://www.samsung.com/au/support/tv-audio-video/active-voice-amplifier-on-samsung-tvs/). That's a really nice setting. But wait, there's more... You can also set "Voice Enhancement" on to amplify the dialogue. Oh, you can also customize the 7 band equalizer which can also be used to amplify the higher pitched sounds. And then, you can also adjust the channel levels of the center, side, wide and front top speakers. You can also adjust the level of the rear spears for both the front and top speakers and you can even set up the rear speakers to be used instead of the front speakers for some type of privacy or night time viewing. All of these settings are great and I haven't relied on my headphones at all since buying the sound bar about a month ago. Oh, Oh - the soundwoofer is also awesome with nice clear and strong bass. The whole unit was able to fill a 20 by 20 foot living room with a vaulted ceiling with great sound from all over the room and most importantly, dialogue that I can hear without having to turn up the volume, put on headphones or worse - close captioning... Thank you Samsung and Best Buy !!! Oh, Oh, Oh - the remote that comes with the unit sucks and the 1 inch by 1 inch display on the face of the sound bar sucks worse. You will need a smartphone and an app called Q-Series Soundbar which is great but can be a little confusing - watch youtube videos. The app will check for any firmware updates and allow you to set up the unit much easier than the remote and tiny display. That was the reason for the 4 star Ease of Use rating. Also, there is 1 eARC HDMI connection and only 1 HDMI input. I connected the eARC HDMI to my TV and my streaming device to the soundbar. I also plugged in my PS5 and my Media Server (PC) to the HDMI connectors on the TV which all work fine with the ARC setting (my TV doesn't have eARC - but everything is working just fine). Here's a thought, maybe an onscreen display and better remote control - how about a universal/programmable remote??? Did I mention the sound quality is awesome - crystal clear highs, punchy base and strong middles - this is important to me because I'm a musician (amateur - not good enough to go pro)... Sorry for the long rant, but I've been unemployed for over a year and I'm bored...

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Union Industrial Mechanic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Disabled Veteran with hearing loss and tinnitus from years of helicopter operations in Army Aviation. Watching TV has became so frustrating for me (and the family, as I constantly have to ask "what did they say?") I moved from my house with a custom in wall-home theater system I built with parts from Best buy and it was awesome!!! Unable to duplicate that again I decided a sound bar would have to suffice. But I never thought it could bring back the joy of watching my favorite shows and movies. I went to several different Best Buy stores in Northwest, Indiana for help. The care and valuable information from the employees was very appreciated. Knowledgeable and honest feedback helped me pick out the Q930D. I was looking at the JBL 500/1000 and the SONOS Arc. The JBL was comparable money but couldn't carry the bass or the surround sound of the Q930D. The SONOS was awesome but substantially more money after all the components are bought. I installed the morning of the SuperBowl, it took longer to get it out of the box than it did to set it up. Most impressive about Q930D is it's clarity, deep thumping bass and the surround is pretty darn good considering there are only 3 pieces to this unit. I have all Samsung TV's in my house and the bonus of Q-symphony is icing on the cake. It may seem like a lot of money for a sound bar when you see other sound bars for $200-$500 but this system is so much more than that.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Best Soundbar I Have Purchased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR Samsung nailed it. The sound is very clear and it has an excellent sound stage. I have not had the best of luck with Samsung products in the past so I came into the store looking for anything but this soundbar. The store manager listened to my wants and concerns and suggested this Q930D. She even went the extra mile to go ans find a way to demo the unit (outside of the pre-arranged demos) after hearing just how good the bar spunded compared to others. I decided to give it a try. Once i got home it was an easy setup and I had no issues out of the gate. I have used it in eARC, optical, and bluetooth mode and everything has sounded/worked properly. I cannot speak to the Q-Symphony aspect due to not owning a Samsung TV. But reguardless well done Samsung with this soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    You deserve it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I'm Lynda and my life is an endless battle between my miserly nature and a craving for high-quality items. This hit the sweet spot, as it was not cheap but it has (so far!) proven to be worth every penny spent. I am not tech nerdy at all, so can't review with specs and data. All I can do is share purchase experience from the perspective of a 50-something woman who needed a sound system that would "just work" without needing a lot of know how to make it so. I like the size, I like the function, I like that it is simple to adjust when needed so that everyone in the home is able to enjoy use. It was super-simple to set up. Download the app and it walks you through the process. I was even a bit wowed by how well it was packaged. I have arthritis in my hands and was able to unbox by myself with no profanities uttered. My top desired feature was improved dialogue, as my 75-year old dad was not fully enjoying his shows and movies. There is pleasing crispness to the sound that all have appreciated and Dad hasn't needed to use closed captioning since this purchase. It's nice to see him able to scroll on his phone, as he enjoys, and also following along with his show. Another reason I love this item: it works great even if conditions aren't optimal. We live in an old house with features that don't lend to home theater success (our viewing room has archways on two walls and one opens into a tall foyer and stairway) so I had managed expectations for how well this would work for an immersive experience. I'm very impressed. For sports and movies it is much like being there in person. I imagine it is probably more incredible in a better designed room, but this is pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent Quality for Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product delivers as promised. You just need to adjust the settings according to your preference. I like the rear speakers to be a little louder than the central. Reason is because I use this along with a Samsung TV, which utilizes the TV speakers as well. I have a pretty large living room, and I usually keep the volume at around 20-25 because of how loud this soundbar can get. I kept the bass at the default setting because it's already well balanced out of the box. In comparison to their Q990D, the overall sound shouldn't be much of a difference to justify spending an extra $500. If you're thinking about buying this, don't think about it... just buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system! I highly recommend this product. The sound is super clear, rear speakers are amazing, it was super easy to install and all together, fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy/lucky to have bought this soundbar. Got it on super sale along with buying a TV (almoat half off). I love it and pairs amazing with my S95C TV. FYI the rear speakers wont be loud like the soundbar, it picks up background noise. Like hearing rain fall is amazing. Great soundbar and highly recommend. Again its a $1600 sound bar we got for $799. Rear speakers can be added to other outlets (so doesnt need to be connected to it).

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Community Clubhouse Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was purchased to use with an 85" Samsung TV in a community clubhouse. The room is large - 50ft x 30ft and has hard surfaces throughout. Installation was simple - basically plug and play. It did take some trial and error to get the sound setting correct for the sub, bass, and high notes. Despite the large room, this soundbar sounds terrific. Everyone in the community is enjoying the sound for sports and music. It has been a very nice addition,

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Best soundbar for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried the Samsung HW-Q930D and the sound quality is incredible. It feels like being in a movie theater. The wireless subwoofer and rear speakers make setup easy, and Dolby Atmos adds amazing depth to the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    HUGE upgrade over LG S90QY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a LG S90QY 5.1.3 soundbar that was problematic luckily I had a warranty and exchanged it toward this Samsung Q930D and wow what a difference very clean crisp dialogue and sound and awesome rear speakers with a very punching subwoofer this soundbar is night and day difference from LG. Im enjoying my movies again.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    1 of the best sound bars!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar system is awesome! You have to experiment with the settings to get the right sound that you like, but once you do, you'll love it! Like for instance if you want the bass louder, you'll have to turn down each of the bars speakers down individually (except i left satellite-rear & rear top speakers up because they sound lower), turn the bass up, then turn the volume up. The subwoofer punches above itself as its a 8" woofer but sounds more like a 10" or 12" when turned up. I had it at 25 out of 100 & it can quake but very clear bass. I have the satellites speakers on sanus speaker stands that worked with its hardware (HTB3-B1) & hooked up to a LG C3 48" tv & it works flawlessly. I had to change tv output to hdmi eark, enable passthrough, & have no problems with sound sync issues (sounds not matching up with lip movements). I was worried about sound not in sync with tv, but luckily no problems. The only things i don't like about the system is it doesn't save settings for each preset like game pro standard, etc... & it doesnt have a hdmi 2.1 4k 120hz only 4k 60hz. You'll have to adjust the settings if you want to for each preset each time you change it as this system saves settings "globally" for everything & just plug bars eark to your eark tv as a workaround. On the good side of that, when you change presets & have the same settings active it still does sound really good just a little different. Overall, I highly recommend it if your looking for an awesome sound barsystem, especially if your looking for a Samsung sound bar system & you dont want the physically biggest bar & the most system power ( This has 540 watts of power). This is a step down from the Samsung flagship HW-Q990D (Has like 656 watts of power & hdmi 2.1 passthrough). I'd recommend HW-Q990D if you have a large room & a bigger tv.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The best soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 3 different sound bars thanks to Amazon return policy and I finally got what I wanted . You should be crazy to $600 more for q990d just for 2 more front speakers . This sound bar is crystal clear , bass is deep and punchy the surround sound is amazing . You don't feel you're missing anything . The draw back ? I couldn't find anything as it is just great . I have a lg oled tv and I wanted to get a lg sound bar but after watching many reviews on YouTube , I ended up getting this and I'm 200 % satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system exceeded my expectations. Easy to use, sound is great, bass is bumpin. Surround sound is awesome and watching movies is a blast. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love, Love, Love!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for an awsome president's day sale+bundle discount! 85" Neo Qled qn85d TV + this incredible system OMG I'm never going to the movies again! Such a powerful clear sound I will never be able to crank this bad boy pass 50% without being put out lol or being that neighbor everyone hates. For those complaining about the surround/rear speakers..... Adjust them lol problem solved. Yes the center bar is insanely powerful (not a negative) just set front lvls to say -2, leave the wide/side lvls normal 0 - 4, put the rear lvl to 5, and rear top lvl (nice touch btw did not notice at first) to 6! Enjoy! Lol Oh yea! And for my complaining wife "it's too loud", the night mode ON is the perfect solution w/o having to kewp altering my settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dolby Atmos Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces beautiful and powerful Dolby Atmos sound field in our 18 x 16 ft family room with a slanted ceiling. You just need to set it up properly and every movie comes alive. Sounds better than my good old Polk Audio 5.1 setup, which I thought was already good specially with its dual 10" subwoofer. The subwoofer on this Q930D is so efficient that it sounds bigger than it should be for its size and woofer size. But somehow, it just sounds big. Every explosion can be felt, every movie tracks can be heard loud and clear. Bought an "Open Box" display that they were taking down to make room for the newer models. Salesperson convinced me to buy it at an excellent price. Got lucky with it. They still look brand new and sounded great in my family room. Enjoying every movie and a little bit of music again. Have a dedicated music system for music so I don't listen to music too much on the Q930D soundbar. Glad I went with this and didn't need the Q990D, which is almost twice the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung HW Q930D/ZA 9.1.4 Channel Q Series Soundba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% theater-quality sound. Very easy to install. I definitely recommend this product. I love playing YouTube music on this system.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sounds so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Sub woofer delivers plenty of base. With the small speakers are strategically placed, you are put right in the middle of the movie; AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from the sound bar itself the sub puts out plenty of base and the rear surround sound speakers sound good as well.

    I would recommend this to a friend
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