Customers enjoy the fast performance, light weight, and long battery life of the Notebook 9 Pro 13.3" Touch-Screen Laptop. They appreciate the touch screen capabilities and find the price to be reasonable compared to similar products. While some customers find the design to be bland, many are pleased with its overall functionality and portability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 218 reviews
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Excellent Laptop!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was in a market for a new 2 in 1 for some time. This is a beautiful laptop which is small and very light weight. Has a fast CPU, fast SSD, and great build quality. The laptop has a touchscreen with an integrated pen. This is a refreshed model of the 2017 Samsung Notebook 9 Pro. It includes the 8th Generation processor.
It has plenty of ports: 1 USB C port, 2 USB 3 ports, a full-sized HDMI port, a headphone jack and a micro SD card slot. I don't have to carry around a lot of dongles to hook up any extra devices.
The screen is outstanding, it's bright, colorful, and the touch works great. The laptop startup time is fast due to the SSD and the MS Hello camera login, which works great. I like the feel of the keyboard and having back-lit keys is great.
Battery life has been outstanding. Has lasted over 8 hours for me, but of course will vary depending on what you are doing. I also have a myCharge - RazorMax Portable Charger with USB C that I also purchased from Best Buy that charges the laptop, without the laptop being plugged into a wall outlet.
The included pen works fine, and I like that it is hidden within a storage space in the front of the laptop which means it is always easy to find and hard to lose.
Tablet mode is great for watching movies and web browsing when on the couch. Hinges are perfect, not too loose like the last laptop I had.
I have even done some light gaming on it while traveling, played some WOW and it was ok.
I have had no overheating issues and no loud fan noises.
After having the laptop for a while, I upgraded the SSD drive to this: Samsung - 970 EVO 500GB Internal PCI Express 3.0 x4 (NVMe) that I also purchased from Best Buy. Installing it was easy, migrating the OS was a bit tricky. I found a video online that showed upgrading the SSD in the Samsung laptop that was helpful. The new SSD is blazing fast with no issues. See attached screenshot for speed comparison between the stock drive and the upgraded one. Note: the stock SSD will be fine for most people. I need a bigger/faster drive for work that I do.
Two slight negatives:
1. I wish the speakers were better quality. The sound is a bit low. It hasn't really been a problem though, as I normally use a wireless Bluetooth headset or desk speakers anyways.
2. I wish the power button was on the top of the laptop instead of the side. A couple times I accidentally hit it while holding the laptop in tablet mode. I am used to it now, so not a problem any more.
I would highly recommend the Samsung Notebook Pro 9 13.3 computer.
I would recommend this to a friend
Pros mentioned:
Fast, Light weight
Rated 5 out of 5 stars
Amazing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is very fast and light.
Always I am with it everywhere.
In addition, it’s very high quality.
No, I would not recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
AWESOME Notebook for anyone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nifty notebook. I love all its features especially that it folds over and can be used as a stand. The screen is very clear and love the touch screen features. The last laptop I purchased was about 10 to 12 years ago so this is really an upgrade for me. Oh and the Open Box price was unbeatable, plus they gave me an extra $30 off so. Oh and I love the face recognition as extra security.
I would recommend this to a friend
Rated 4 out of 5 stars
Very Pleased!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great little laptop. It has what I need and feels very sturdy, too. ...And affordable!
I would recommend this to a friend
Pros mentioned:
Touch screen
Cons mentioned:
Ram, Storage
Rated 5 out of 5 stars
Want a Chromebook, but need more power?
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm not going to lie to you, the 8GB of RAM and only 256GB of storage are limiting for a full use computer these days. I bought this to replace a Chromebook for when I'm on the go. I have a desktop computer to handle my day-to-day computing, so the Notebook 9 Pro just needs to connect to the internet and maybe edit a few photos on the go.
That's where I was pleasantly surprised. I've installed video editing software and can now perform my full workload on the go. Sure, only one video project at a time with that storage space, and things are certainly a little crippled with a shortage of RAM, but it is performing well beyond my expectations.
I chose this machine because of a few very important features:
- Power adapter and PD charging via USB-C port
- USB-C, USB-A and HDMI ports
- microSD card reader
- Touchscreen
Other features that helped the decision:
- S-Pen
- Folds all the way around to become a tablet
- Slim form-factor so it fits in my day-bag with the camera.
The small size/weight and the ability to PD charge, along with a few other tweaks, helped reduce my bag by nearly 15 pounds when I am walking the show floor of an event like CES. After a week of that torture, I was more pleased with this purchase than ever.
I can easily recommend this laptop as a second machine for on the go, or for those that do not need tons of storage and use their machines for light-duty tasks.
I would recommend this to a friend
Pros mentioned:
Battery life, Fast
Rated 5 out of 5 stars
Tech reviews call this best 2n1 - have to agree
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Spent months researching and looking for a 2n1. I had originally decided on a Lenovo, when I read a review about this computer. After reading several more and looking at one in the store, I was sold.
I am amazed by the battery life on this. I haven't actually "timed" it but I've been able to use it throughout the day, for a couple days, without a charge. My work laptop won't last more than an hour without being plugged in.
And speaking of the work laptop, this Samsung is amazingly fast. I didn't really notice how much until I went back to the work laptop.
No issues with hinges so far. Laptop stays in whatever position you put it in.
Laptop is very lightweight. Size is great. I usually like larger (17") laptops but this is perfect for the 2n1. I was hesitant that I wouldn't use the features of a 2n1 worth the extra money but I use this more than I've ever used a regular laptop.
The screen is a little small for working on some projects and I usually plug into an external monitor. I didn't realize when I ordered this that it was so thin that there is no connection for an external monitor. However, I quickly remedied that by ordering an adapter that connects thru the hdmi.
I've had some issues with occasional freezing but I'm blaming that on software issues (Microsoft).
Only thing so far I don't like is the screen brightness auto adapts to the ambient light, regardless of where you have the brightness set. I guess this is a Samsung thing. It is very annoying, as I have an issue with light sensitivity. Sometimes, suddenly the screen will get dramatically brighter, virtually blinding me, or it will get so dark, I have trouble seeing things on the screen. I have yet to figure out a solution for this.
I would recommend this to a friend
Pros mentioned:
Touch screen
Cons mentioned:
Design
Rated 4 out of 5 stars
Perfect for Samsung Note Users
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have tried many different computers including the:
Surface book
Surface Pro
Dell XPS
Lenovo Yoga
Samsung Tab Pro S
All of the laptops/tablet that I have tried were fine to awesome, but here is are the reasons this has become my daily driver of a laptop.
- I have realized that a tablet is nice sometimes but I really like having the hing and need it most of the time.
- I can't stand a normal laptop (Dell XPS) anymore since I take hand notes quite frequently.
- This one is thin enough that the keyboard on the back doesn't bother me too much when I am holding like a tablet.
- It has USB C that I can use to charge which simplifies my life quite a bit ( why I didn't end up keeping the Surface Book)
- Compared to the Surface Book 2 it is quite reasonably priced and has nice specs.
-If you have a Note, you'll notice the add on pen features mimic that quite nicely. (I love the smart select and text extraction though it is missing the pin to screen that I find extremely helpful)
- It is really nice to have a pen housed in the device (Though I also use the bamboo Ink when I am writing a lot)
- It is powerful enough to run the programs I need to for engineering and even play a few games like league of legends
- The autobooting is extremely quick and a nice Samsung add on.
- Windows Hello face recognition on this is quite a bit faster than on other devices for some reason.
Cons:
- 1080 P screen (good enough for me but I do wish it was a little better) It gets the job done but isn't anything to write home about.
- Battery life is nothing special, not the worst but certainly not the best.
- Design is nothing special, it doesn't scream style like a Surface or MacBook but it doesn't look bad either.
- Windows home (you can upgrade to Pro like I did for $99 but it is annoying if you want bitlocker)
Overall I would recommend this computer all day long to Samsung Note users. I would recommend this to most everybody as well as a nice computer, but if you aren't tied to the Samsung eco system this computer isn't too special, it is still really nice but you might not enjoy the 'extra features' Samsung puts on here and might instead think of them as 'bloatware'. And while this "isn't anything special" it is what I wont be returning and will be my laptop for the next 3 to 5 years.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Excellent alternative to the Surface line
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After my trusty mac book pro keyboard decided to stop working I decided to purchase a new laptop. I checked out the new mac book and I was not too happy that apple decided to remove all the ports except for a USB C port. I really was not interested in carrying around dongles or hubs. I decided to make a return to a PC and I am very happy with my choice. Samsung has constructed and beautiful laptop which is very functional. The laptop has a full touchscreen with an integrated pen, full sized HDMI port, 2 USB ports, 1 USB C port, a headphone jack and a micro SD car slot. The laptop startup time is fast due to the ssd and latest Intel core i7 processor. I chose this over a comparable surface device because it is a much better value and not worth paying so much extra for a surface product
I would recommend this to a friend
Pros mentioned:
Battery life, Light weight
Rated 5 out of 5 stars
Small, lightweight, reliable, fast, pen
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the perfect laptop for my purposes. I am constantly on the move and needed something light. This is a refreshed model of the 2017 Samsung Notebook 9 Pro. It included the 8th Generation processor without paying the current markup with the 2018 Samsung Notebook Pen. The body style of this is slightly different with different I/O ports but that's okay.
Battery life is fantastic but I came from a Surface Pro 4 which had a horrible battery life.
The pen is simply the best I've used. Not having a battery to occasionally have to change is a plus.
I would recommend this to a friend
Pros mentioned:
Fast, Touch screen
Rated 5 out of 5 stars
love it! must have!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
User friendly, work as a standard laptop, easy to type and work on. TOuch screen is one of the best responsive to touch, also has a stylus, ( hidden withing a storage space in the base) which is always easy to locate, and never lost! When using touch screen, i like to fold the 360 degree option so it is almost like a tablet and a laptop in one. The speed, and abilities of a desktop. Incredibly fast, easi;y turns on and connects to wifi, without even having to think about it.
I would recommend this to a friend
Pros mentioned:
Battery life, Touch screen
Rated 5 out of 5 stars
better than a surface at less cost
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
less than the same level surface and comes with the keyboard and pen included. Charges via either the included charger or the new thunderbolt/USB c connection.
Battery lasts hours and hours. keyboard is well laid out for fairly large hands like myself and it doesn't come with too much blotware installed. (easy to get rid of). like it alot.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Excellent all around laptop for fun/work
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After an extensive search, we settled on this laptop to replace our 6 year old computer. Was drawn to the small form factor, light weight, and good battery life, but what really made it for us was the extras provided from samsung. The s-pen is FANTASTIC and the fact that it fits into the laptop to safe storage is amazing. No more losing your stylus. Also, the samsung notes software and other air command interface programs are really great for notetaking and handwriting. If you are not looking to use your laptop in this way, it is still a good all around laptop, but i suspect you can find similar performance and a lower price point. The real winner for us in this case was the S-pen and handwriting experience which is just so much better than competitors right now.
I would recommend this to a friend
Pros mentioned:
Battery life, Touch screen
Rated 4 out of 5 stars
For the wife
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought this laptop for my wife, she loves the portability and lightness of this laptop, the touch screen is a bit sensitive for my taste, but overall its good response.
the battery is great, with not much use, my wife went a full week on one charge.
I would recommend this to a friend
Pros mentioned:
Light weight
Rated 4 out of 5 stars
Samsung
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never thought I would jump to use a samsung laptop computer and I only thought they made tablets and cell phones. I am enjoying my computer do far but I do wish the speakers were better quality. Also, windows 10 looks great but it something to get used to if you are more familiar with older versions of microsoft. The S pen being included was my biggest plus as most other laptops required the user to purchase one for the same exact specifications of the laptop, which I did want to avoid. Overall, I am happy with my purchase. The computer is light and easy to use!
I would recommend this to a friend
Rated 3 out of 5 stars
Very nice laptop, but...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this laptop. It is solid, responsive, and has some nice features. I bought it because it looked like a less expensive, yet more powerful alternative to the Core i5 powered Surface Pro 6 I recently purchased and still have time to return. Having 2 USB type A ports, a full-size HDMI port, and a USB type C port that supports changing is much better than what the Surface offers.
Although the S-Pen is smaller and lighter than the Surface Pen, it is pleasurable to write with on the Notebook's larger screen. It is also very nice to have a dedicated storage location for the pen. While Samsung is known for its excellent displays, this one is just OK. The Surface Pro's screen is much brighter and crisper, with an aspect ratio that is better suited for tablet and inking use.
When at home, I usually use my laptop on my desk connected to a Dell D3100 docking station that drives 3 monitors, giving me a total of 4 screens including the laptop's. This computer handles this configuration just fine, and is nice and responsive when used this way.
After getting all of my stuff copied onto the Samsung, and before factory resetting the Surface Pro to return it, I did some performance testing on both to see just how much faster the fan-cooled i7 would be compared to the Surface's passively-cooled i5.
The first comparison I did was using the test software available at userbenchmark.com. The Surface Pro's results were Gaming: 16%, Desktop: 49%, and Workstation: 34%. The Samsung scored Gaming: 18%, Desktop: 66%, and Workstation 37%. Given that the amount of RAM and the video processor are the same on both machines, these numbers seem reasonable to me. However, the userbenchmark test is rather quick, and I wanted to see just how much the Surface Pro would throttle down its CPU due to heat under a longer-term continuous load such as when I do video conversions. This is where things got interesting.
I began by installing Handbrake onto both machines, and then copying the same drone video from last summer onto both. After verifying that all relevant settings were the same between the 2 PCs, I rebooted them and waited about 10 minutes to ensure that all startup processes had been completed. I set Handbrake on both PCs to convert the 3.7 GB 4K video to 1080p, set the cursors over the "Start Encode" button, and tapped both track pads simultaneously. Almost immediately, the Samsung's fan turned on so I closely watched the Surface Pro's stats to see when the Frames Per Second indicator would start dropping off. It never did. In fact, after 16 minutes, the Pro's average FPS was 11.7, with 76% of the conversion complete, while the average FPS of the Samsung was 11.1, with only 72% completion! Ultimately, the Surface Pro finished the job in 21 minutes and 41 seconds with an average FPS of 11.6, while it took the Samsung 22:34 with an average 11.2 FPS.
I later repeated this test while running another program called HWiNFO64 that monitors the CPU's performance, including each core's temperature. Quite surprisingly to me, the Samsung's CPU was being throttled due to high temperature most of the time, much more than the Surface Pro's was.
Overall, the Samsung Notebook 9 Pro is a nice convertible laptop. Under moderate use, the Core i7 processor keeps relatively cool and is fast. Ask it to do some prolonged heavy lifting, however, and it just can't keep its cool. Looks like I'll be sticking with the Surface Pro.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
We appreciate you taking the time to leave a detailed review. Samsung is always looking for ways to improve our products and services, and your feedback is vital to that process. ^Ash
Pros mentioned:
Price, Touch screen
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for what I need to do for work and personal use. Touchscreen is amazing and the Samsung software is like using their phones. Works for the everyday business person. Worth the price.
I would recommend this to a friend
Pros mentioned:
Battery life, Touch screen
Rated 5 out of 5 stars
Excellent 2-in-1 laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Touchscreen works very well as does the pen. The backlit keyboard is a nice feature. The battery life is also very good. Now if they can just move that power button...
I would recommend this to a friend
Pros mentioned:
Light weight
Rated 5 out of 5 stars
Great, stylish, compact and powerful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried to switch from my Mac computer to this PC, and it didn´t work out for me, BUT, this is a great machine for PC people! It is very light, portable and stylish. The colors and the graphics are superb, since it is a Samsung. It is a touch screen as well. I´ve tested it for a couple of days and hadn´t experienced any problems with anything.
I would highly recommend it to anyone as a on the go or a home computer. It is very versatile, keeping in mind the tablet mode, which this Samsung offers as well.
I would recommend this to a friend
Pros mentioned:
Fast, Light weight
Rated 5 out of 5 stars
The Best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best laptop I ever touched. Works very fast, colors are bright, and it is not heavy. I highly recommend this model to anyone.
I would recommend this to a friend
Pros mentioned:
Light weight
Rated 5 out of 5 stars
Good Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me first start off by saying, I liked this laptop very much. Although I had to exchange it for the 15 inch version. I previously had a 15.6 inch HP laptop and thought that I didn't need another 15 inch. But after a week I realized that the smaller size, didn't suit my needs. BUT for anyone looking for a 13 inch laptop, I would highly recommend this. Fast, lightweight and I love the pen. Like I said, I have the 15 inch, which is the same, only difference is the 15 inch has better picture display and, its bigger, ha!