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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.4 out of 5 stars with 88 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the pre-owned Galaxy S20 FE 5G 128GB (Unlocked) for its good condition, affordability, and long battery life. The phone's camera quality and new appearance are also praised. However, some customers have expressed disappointment that the phone they received was locked to a specific carrier when it was advertised as unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Pros mentioned:
    Battery, Condition

    Rated 5 out of 5 stars

    S20 fe 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new, no scratch and works perfectly. It came with charger plug and cable. The battery has a good life left on it. Its a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    A Phone Worth Buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got this phone. It looks new, came with a charging cable and sim pin. It is also unlocked and worked with my sim. The battery life is still great.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent there were a few small scratches on the phone that I didn't expect to see but overall in good condition it works as it's supposed to if it weren't for the cosmetics I would have given it a 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fantastic Blend of Features and Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S20 FE (Fan Edition) is a true testament to Samsung's commitment to providing exceptional value without compromising on performance and features. As an avid smartphone user, I've had the pleasure of testing the S20 FE extensively, and it's safe to say that this device hits all the right notes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Camera, Condition

    Rated 5 out of 5 stars

    Excellent phone for a fair price, truly unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've purchase a pre-owned unlocked phone from Best Buy, and both times the phones I've received have been in excellent condition. This phone had very minor cosmetic damage to the paint on the side of the phone, which I didn't even notice until I was putting a case on the phone and the case covers it. Aside from this barely noticeable cosmetic damage, the phone looks brand new and operates as if it was. The phone I received was a previous AT&T phone and came with all the AT&T apps still installed. This initially concerned me because I purposely purchased an unlocked phone to use on the Verizon network. Thankfully it was truly unlocked and I did not have any issues when I inserted the Verizon SIM card and the phone immediately connected to and operated off their network. For those that may have an issue, AT&T makes it really easy to release the phone from their network. You have to go onto their website and put in a request for release. You will need the phone's IMEI number to do so, which can easily be found in the phone's settings. The processing of my request was extremely quick. AT&T also provides instructions on the initial set up of the phone under the new network. While I did go through this process, I don't believe I needed to. I bought this phone for a family member so I didn't have their Verizon SIM card when I first received the phone to test it out (I use AT&T) and requested the release as a precaution. Overall, the phone looks great, and operates quickly and smoothly! The screen is crisp and with vibrant color. The cameras on the phone appear to be excellent as well and the battery life has been great so far. The speakers on the phone are great too. The family member I purchased this for used to only use speaker phone on their previous phone because they couldn't hear very well from the ear speaker. With this phone they don't have to use speaker phone because the ear speaker is loud and clear. I've also noticed a HUGE improved in clarity of sound from their end of the call. The microphone also does an excellent job filtering out background noise as well. If you're looking to upgrade your phone without crushing your budget, I would definitely consider this phone or other pre-owned options.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Battery

    Rated 5 out of 5 stars

    Used phone but I can't tell, it looks flawless!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I was used but I can't really tell. It looks basically flawless. An S20 for under $250! That is an incredible deal. The only downside is that delivery was delayed by a day but they told me it was going to be about five times (that is not an exaggeration). Everything went well with the purchase and the phone. One more thing, the battery in the S20 is showing it will last four days on one charge. My wife doesn't use it a lot - she doesn't watch videos or play games on it - but still, what a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! Was unlocked and in excellent condition. I did have a mishap with my first go around purchase, it had got damaged or the package got damaged and i had to wait 2 weeks but i gave it a 5 star bc of the phone being in such great condition being a refurbished phone that is 4+ years old. The battery has held charge for 24hrs to 48hrs depending on usage such as watching movies and playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Expandable storage

    Rated 5 out of 5 stars

    S20Fe 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, no scratches. Love the internal storage and I have the option to add a memory card, and it has fast a processor with 5g LTE service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my son and he loves everything about it. For me, I am please with how easy and fast when I purchase the item until pick up day it was fast, and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Camera

    Rated 5 out of 5 stars

    Great gift for first phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a gift for a special person. Outstanding battery life and camera. She's consistently on her phone and taking great photos to share with family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom based on me owning the same phone for 3 years. It does what it is supposed to do and has performed well! It was priced well for a replacement phone for her. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung phone is great i had bought unlocked phones in the past but this time is a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Expandable storage

    Rated 5 out of 5 stars

    Great phone for price and benefits

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone even has expandable storage and for the price it was 100 worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks great! The charger cord is short which is the only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Condition

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in good condition.battery is ok,holds charge well.good picture quality. Touch screen is very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used, but like Brand New!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a little hitch at purchase because I had selected "trade in" but didn't have the old phone with me. It took a few minutes to clar the transaction and start it over, but no problem! I purchased this phone as "used and unlocked," but it looks and acts brand new to me! Perfect screen and shell. I am very pleased with my purchase. Why would I go anywhere else?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my needs and arrived in good condition

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Condition

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a great price. Very good condition!

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Works smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about two weeks or less ago,my husband had gotten his work phone broke, and needed a replacement, he didn't want to spend crazy money on a new one so we looked up used phones and came across this one and it works perfectly so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best decision i made. i am very pleased with my phone

    I would recommend this to a friend
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