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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 4.5 out of 5 stars with 69 reviews

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91%
would recommend
to a friend

Customers are saying

Customers regard the refurbished Galaxy S7 edge as a great value for its price. They are particularly pleased with its camera quality and battery life. The phone's condition upon arrival is also widely praised, with many customers noting that it appears almost new.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Rated 5 out of 5 stars

    Very satisfied with my Samsung R. G S7 edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Refurbished Galaxy S7 Edge it is the best choice I had made. I am very happy with my shop

    I would recommend this to a friend
  • Cons mentioned:
    Android

    Rated 5 out of 5 stars

    Best Samsung Galaxy phone ever apart from Note!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is probably the best phone out there on the market right now. I am using it on AT&T. I upgraded from a Note 4 so there was only a small downgrade in screen size. This is the first Galaxy S7 edge range I have owned as I was previously using Note , Note 2 , Note 3 and Note 4. I could not upgrade to the Note 7 for obvious reasons. This is a solid phone, great screen, great resolution, perfect sound quality. My only complaint is that Android 7.0 Nougat is not available unlike the Nexus ranges which got it ages ago, apart from that, no complaints at all with this phone so far. I do recommend using a Spigen case to keep the phone screen safe from breakage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Speedy, excellent battery life, mediocre in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality device, excellent camera, battery life has been nothing short of spectacular. I have never once had an issue lasting a full day on battery. This phone competes well even with newer phones in terms of speed. My one complaint is the edge screen, which makes the phone awkward to hold and registers accidental touches extremely easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Like new, perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Looks clean, works like new, battery wear is unnoticeable, thing works as well as a new phone. Popped a 64GB mSD card and it works wonders. Cons: Small dent on the back. Phone heats up ( just like any other past gen phone on larger nm.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very good and takes high resolution pictures. The edge gives an endless screen feeling, which is awesome. The phone is very fast and responsive. I was also impressed with the fast charging which got me 70% charge in 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone. Large, crystal clear screen that wraps around the edges and makes the picture appear even better. Waterproof feature is awesome and definitely works! Additionally it has an amazing camera, which honestly is just as good as any of the other main phones out there iike iphone7 or pixel. In my opinion the only downside is that the phone is too big; it has a huge screen; somebody might love the size but i like smaller phones so I ended up returning this phone and got an iphone SE. To note, the refurbished phone worked perfectly for me and came with all OEM parts including fast charger. And if you return it like I did BestBuy is super great about returns.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In perfect state and works perfectly! Was looking for a good deal and found this great choice.

    I would recommend this to a friend
  • Cons mentioned:
    Language issue

    Rated 4 out of 5 stars

    I really like the phone, but .....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, when I opened the box and turned it on, EVERYTHING was in CHINESE. Not speaking Chinese, I first called Samsung, who referred me to TracFone, who referred me to Best Buy. The first two companies were completely USELESS, even though I know that TracFone has many Chinese speakers who work there. FINALLY, I spoke to someone from Best Buy, who connected me to the Tech Department, and I spoke to a very knowledgeable and POLITE tech who had my phone "speaking English" in about 15 minutes - THANK GOD! Between calling all of these companies, I probably was on the phone for at least 2-3 hours just trying to get my phone back in English. So I would have given it 5 stars if it had come in English. How do they expect Americans to operate a phone that comes in Chinese???? Other than that - I LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Would buy from bestbuy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived with great condition, it's us unlocked one, better than buying from a carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great replacement for my previous Note 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return Note 7 due to battery issues so this S7 Edge was a great replacement at great price. It's a refurbished item but it came with no issues or cosmetic problems. Seems brand new. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Powerful but Easy to Use Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this refurbished phone. Very quick shipping and was packaged extremely well to prevent damage during shipping. The phone looks like brand new. Everything about this phone is even better than the LG G4 that it replaced. Call quality is clearer as well as the camera. AMOLED display is much clearer and colorful. I am currently using T-Mobile and have not had any issues with cell reception. In fact, I mostly see the LTE icon with at least two bars whenever I travel. This phone is a portable replacement of my laptop. It is that good and makes my business life easier responding to customer's emails on the fly with ease. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Premium Device, Premium Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a spectacular phone in terms of performance. It may not be as good as the Pixel, but it's responsive, got a gorgeous screen, and phenomenal camera - the best I've seen on a phone yet. Getting refurbished from BB, I was a little worried. The good news: the phone itself was in great shape. The bad news: I got a "travel charger" with it which sucks because you really want a fast charger that will take your phone from 0 to 50% battery in 30 min. That should have been included, but as a refurb, you're rolling the dice. Still, that's better than the phone being cosmetically damaged or functionally messed up.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Samsung s7 unlocked for my niece and she really love it. The phone was refurbished but thrust me it was just like new and the price was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement phone and the item exceeds expectations it was it great condition physically and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    No updates

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, great battery life, only rated 4 stars due to network will not offer system updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't believe it's a refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to by a refurbished phone but I really wanted the Samsung Galaxy S7 Edge and at the price the phone was listed for I figured I'd take a chance. When the phone arrived in a plain white box I started to think what have I gotten myself into. I opened the box, inspected the phone and couldn't believe it. The phone looked brand new, not a scratch or blemish any where. I put my SIM card in the phone (my provider is Cricket) and it works like a champ. It's only been a couple of days but I love this phone and couldn't be be more please with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Great camera. I've had this phone for over four years and it still works perfectly. I even dropped it in a main Nepal highway, where buses and trucks ran over my phone, it only broke front and back glass but it still would work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked S7 Edge great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sweet phone refurbished and it looks like new works great! Saved so much money with this phone and since its unlocked I was able to choose my own carrier! Win win! Love it and will never go back to carrier phones, as this phone is so fast(no bloat wear) Phone came with a fast charger no worries or issues at all with this phone or charger

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. !!!!! Great price!!! Nice pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent product and to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very much impressed this product. I can stay for a while on the phone without become drained quickly and can also save a lot of pictures and document in its memory. Its camera is awesome.Can produce very beautiful and attractive soothing pictures .I really recommend this latest 7edge to friends and shall continue stance.

    I would recommend this to a friend
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