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Customer reviews

Rating 4.2 out of 5 stars with 2510 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.2 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,510 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great dishwasher!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design and very easy to install by yourself. The dishes dont stink and everything gets clean after the wash, i jam pack it with loads of dishes and they come out clean like they should. I would 100 percent recommend to anyone who is in the market for a new dishwasher, very simple to use. I have had 2 dishwashers that had issues that were whirlpool, this one if worth every dollar!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Great Performance & Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dishwasher is very reliable for cleaning and sanitizing my dishes. I run it about once a week, and use the Storm Wash setting for casserole & baking pans. I like the top shelf for flat utensils and more delicate dishes. Silverware almost always comes clean. It runs very quietly. I got it on sale so I’m very satisfied with the all around performance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent product from Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! My dishes are clean and spotless each use. The inside is durable stainless steel which never looks dirty. It is easy to use, quiet and gets the job done !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference a top quality dishwasher does. Previously we could never get our dishes close to clean. The touch screen that is located on the very top is not extremely sensitive so it takes multiple attempts to power it on, but I do not find this to be a big deal. I am a little neurotic with cleaning, so fingerprints and what not do you show up often and I am having to clean it often. I don’t think this is something that could be avoided by Samsung though. I do like the third top rack when it comes to larger knives and utensils. Lots of different settings for whatever type of cleaning you want. The door automatically opens with a musical jingle when the cycle is done.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Functions well, pretty… but arrived w/ some damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so ok. I run the unit three times and it seems to work quite well… similar to the old unit I replaced. My only issue with it is that the control panel arrived scuffed up. There’s a small tear in the plastic casing, that is not the protective film - it was removed. I think that might be where the scuffing came from. My concern is that now that the thick plastic protective layer above the buttons has been compromised, that it might ultimately lead to the functionality being compromised at some point down the line as it’ll be accumulating regular wear from pressing buttons under the scuffs regularly. I’m torn between living with a scuffed control panel for what I hope to be at least a decade… or initiating a return and dealing with another delivery and install and haul away - I’ve actually had two Samsung microwaves that each had issues and have needed return. I feel like my kitchen is a revolving door for Samsung over the last month+. Best Buy has been very good with it all, no pushback… very understanding and strive to make each situation right. Oh… the unit is beautiful! I love the black stainless. I’ve got the microwave and range, both match. So far I’m pleased with the functionality of each items. Can’t wait for my fridge to arrive in a couple of weeks! Oh the drying is typical. I’ve never had cups on the top rack come out completely dry, even in my last unit. It dries the lower rack great and I like how the door pops open after the dry cycle is completed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Happy with the dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this dishwasher for about a month now, and we have be happy with the purchase. The dishes come out clean, and it is much quieter than the older unit is replaced. The extra top rack has been very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Samsung dishwasher ~this model is very quiet and cleans dishes better than any other dishwasher I’ve owned or used. I really like that it has a back left area that really turbo washes any item that is extra dirty or hard to clean. Also, the blue lights at the top of the door look so neat when it’s dark. I highly recommend this great dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall likeable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dishwasher for probably a month. It looks really nice. The high temp wash is fantastic for items that have damp food items stuck on, that aren't really crusted on, but are possibly a pain to deal with. The 60 minute wash cycle is OK. I mean, its really for items that have been prewashed, but you just "want to make sure". The storm wash is garbage. I've used it a few times and I honestly don't understand its purpose because it seems to leave the dishes wet. I will be cleaning the filter soon (it's recommended once a month or so). Normal wash is also for semi-prewashed or items that just barely got a rinse off before being put into the dishwasher. The touch pad is really simple and easy to use. You don't need to smash your finger into it, just gently lay your fingers on the button for a second, and it beeps and lights up. The other cutesy little thing it does is it sings to you when your dishes are done and pops the door open for better drying. Its also a pretty quiet wash. If the dishwasher is on, i always think its something else because it sounds so distant. All in all, I like it. It has some quirks with some of the settings, but I just don't use those settings if I can avoid it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Love my Samsung StormWash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher to match our stove. We were impressed with how quiet it operates. The stainless tub cuts down on smells you get from plastic tubs and we love the 3rd top row for forks and knifes. It has been 2 months from purchase, we have used all the features but we love it more with each use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very quiet and efficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and large capacity. Nice looking. Great price and value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dishwasher. It has a greater capacity and holds way more dishes and utensils that are previous model. It runs very quiet and the finish on it is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it, super quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung dishwasher! It is so quiet that we almost can't hear it running and it dries excellent when you use JetDry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    All that and Some

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, worth the cost! Does all the features exactly as it says/reads. Very quiet and the cleaning is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves water and is very quiet! The third rack is a big plus!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Beautiful and Top Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this model and how amazingly quiet it is! It works extremely well. We have well water and our dishes come out crystal clean (we do have a water softener). Our previous dishwasher left spots and white gunk on our dishes even with the best Cascade soap. Very powerful jets and it even opens to vent itself!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with this dishwasher. Much quieter than my previous, and and I love the addition of the third rack for drying flat utensils. Great utilization of extra space. It was a little pricey but you get what you pay for - and there were several other options in the same price range.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Old dishwasher was so loud and this one is quiet! Not the quietest in terms of decibels but very close. Have an open living/kitchen area and could not have old DW on while watching TV this one it is no issue. Cleaning quality has also been good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    How does this wash full size plates?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher, great features, very quiet. I noticed the last couple loads left a residue and now I’m realizing the sprayer doesn’t clear standard size dinner plates. I’m so bummed and didn’t think a dishwasher would be designed with this kind of limitation. Am I missing something?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad that you love the dishwasher, JenniferM. Let us help maximize your unit's cleaning performance.

      We have a link with information to help you with the dishwasher not cleaning the dishes properly. Click on the bullet point that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      You may also refer to the user manual for other solutions when the dishes are not clean. Turn to page 27.
      https://downloadcenter.samsung.com/content/UM/202305/20230502152700845/UM_DW7000KM_DW80T5040_DD81-02025D-01_EN_FR_ES_220825.pdf

      Lastly, the links below will guide you about enhancing the dishwasher's cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25.

      Improve your dishwasher's cleaning performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146095415) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see why they call it storm wash, there is no way my dishes aren’t clean because it is literally like a tsunami in there. I like that it opens the door after it’s done. Looks pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    It’s okay but won’t buy again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clean our dishes as good as the old one. We found one setting that does clean okay. We do like the style. But looks don’t clean.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi David,

      We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.

      Here is a link for troubleshooting steps for your dishwasher that doesn't clean dishes; kindly watch the video and click the embedded words.

      Dishwasher cycle ends before dishes are clean.
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147838475) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

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