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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the T7 Touch 500GB External SSD's security features, citing peace of mind and the convenient fingerprint security scan as highlights. They also praise its compact size, describing it as impressively small for its storage capacity. The product's small size is a significant advantage for users. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 64 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Very fast SSD, bonus of having built in security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast drive for video editing when connecting to Macbook directly via Thunderbolt port. After formatting the drive with the MAC file system, I tested with editing 5 minutes of 4k/30 frame directly reading and rendering from/to drive on Macbook M1, and everything when smoothly, with rendering time a little bit faster than the footage time itself. The benchmarks average when running the Black Magic disk test are: Read: 670MB/s, Write: 540MB/s. On top of that, fingerprint security is a bonus if you want your data to be secured. The dimension is about a third of a checkbook.

    I would recommend this to a friend
  • Pros mentioned:
    Security, Size

    Rated 5 out of 5 stars

    Small SSD Drive with Biometrics is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using the drive for about 2 weeks now, and love it. It helps in two ways as my current Surface Book only has 256GB capacity, and now I get another 500GB SSD. The drive is sleek and lightweight and can even fit in the pocket without any issue. The harddrive has Type C port on it. It can be connected either with Type A-Type C, or Type C-Type C cables that were provided along with it in the package. The harddrive when plugged in lights up blue which is a cool looking feature, indicating where the fingerprint can be scanned. The software to register to fingerprint is loaded in the harddrive, but would have liked to see the software automatically load to install when the drive is connected on first plug in, into the PC. The other best feature of the harddrive is that it works with Type C port connectivity, and can be plugged to any Samsung Phone with Type C charging port. That helps really well as the phone only has 128GB internal and with 8K video recording, the phone drive fills up too quick, so can transfer data from phone to Drive directly. And with over 900MBPS Read/Write speeds, I was also able to use it as storage drive while recording 8K videos on the S20 Ultra without having any dataloss. Even when playback of videos on phone, there was no lag on video playback. The Drive can be setup with Password and Fingerprints. Setup is quick, but would have liked to see an option to sign in with account on the app, as I am not sure if drive can be accessed just using the Password There are issues using the app on PC as the app size is too small and had to use magnifier or increasing scaling to see the options. App shows an Update, but unable to update the drive even with Security Mode Disabled. Another issue with the Samsung Portable SSD app on PC is that, if Security Mode is disabled, then upon enable again, new password has to be entered and even register again to biometrics, as previously used isnt saved. There is also Portable SSD app on android phone, but even when drive is plugged in, its not detected by the app, when shown in Files. Detects on the PC app. All in all, its the best portable drive that is lightweight, small in size, and has security options inbuilt. Pros: Small size light weight Fast Read/Write Speeds Fingerprint ID Password Cons: Unable to update software on drive Disable and Enable biometrics, register again to biometrics

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Secure & Portable SSD w/ Long Lasting Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a recently released ssd from Samsung. It's standout feature from other models and even its predecessor is the fingerprint security scan. The fingerprint scanner allows for 4 different fingerprints. This means either 4 people will be allowed access to the ssd or you can scan four different fingerprints of your own for easier accessibility. In order to use this function, you'd have to download an application. This application is supplied to you if you download via pc/mac once you input the drive. By phone, you'd have to download it from the app store of your android or apple devices. The app is not a large file so it won't take up space. Besides, you'll have a lot of extra space once you've used this ssd. Upon installation, there were some complications that took a while to figure it out. Note that these obstacles applied to mobile phones only for me, not the pc. Installation and usage was simple for pc. It is very important that for the T7 ssd you need to download the app "pssd" by samsung electronics and not the regular ssd because that is only compatible for T5 and T3, not the T7. (Figured that out through trial and error) The other problem was that although the ssd was clearly connected to my Note 8 and the app was running, it stated "there was no ssd connected". I refreshed and the same error popped up. There was also problem with password setting. The password serves as a double protection. If you choose to use security, you'll have to scan the fingerprint and then put in password. However, you do not have the option to opt in for only fingerprint or the other. This serves as a nuisance for those that may just want quick access. Note that there was a point where a correct password was inputted but it stated it was incorrect. After sorting that out, it took me some time to find my ssd. I'm accustomed to once you install a drive, it pops open and asks what you'd like to do. This is not the case and the app only allows you to edit/remove fingerprints, change password or security settings. Once you find it, everything rolls into place. I began transferring videos and photos from phone to ssd. A total of 78 videos (assortment of 1-20 minute videos) took less than 5 minutes to transfer over. Photos were finished in rapid transfer speeds. There was a few complications in beginning but after that, Samsung's T7 portable ssd did what it was suppose to do in fast speeds. Package includes USB type A to C and USB type C to C, T7 SSD and manual. I received this product at a discounted price in exchange for my honest feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    King of Drives

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to receive my new Samsung T7 Touch 500 GB USB drive. This drive is really small and lightweight. It is about the length of a credit card. I first attached the USB drive to my Windows 10 CPU. My motherboard has a USB C input, so I was able to hookup the drive directly by USB C. The first thing I noticed was drive comes unencrypted. The Samsung software will need to be installed and a password or fingerprint setup first . I noticed this if you want the drive encrypted and you want to use on multiple devices, you must download the Samsung software to your CPU first. Once I added my passcode/fingerprint, I tried connecting the USB drive to several different devices. I was able to use the drive on my Xbox One, Android TV, Windows 10 CPU, and Tablet. I did have an issue with my Google Pixel and LG 4k Television. Both gave a message asking me to format the drive to the correct format. Then I compared the drive to my other USB 3.0 drive and this Samsung blows it out of the water. The read and write speeds are 10X faster on the Samsung T7. I will be using this drive to store my documents, pictures, and games. This drive should serve as my local backup to my CPU as well. I’m really impressed with the design and overall feel. The fingerprint reader is pretty responsive as well. I’m not sure about the overall durability of the drive, as I have not owned the product long enough to measure. Overall, I'm really happy with my purchase, and may even add a second drive for my son's Xbox One. 'I received this product at a discounted price in exchange for my honest feedback'

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Small, Speedy, and Secure Storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to recieve the Samsung T7 Touch (500GB) at a discounted price for an honest review. There was some data that I wanted stored securely that I could take with me and this fit the bill perfectly. I was pleasantly suprised how small the device was - I expected something quite a bit bigger, not something very pocktable (It is about half the size of my galaxy s10)! Setting up was straight forward, however, I did notice that when updating firmware, the previously stored fingerprints were wiped out. This could be a problem if you have someone else's fingerprints stored (ie. if you are using the device as a secure way to transfer data between two people). Unlocking the device once the fingerprints have been setup is very fast. Moving some data (both small and large), I experienced transfer speeds between 75 - 250 MB/s. I was using different storage mechanisms (HDD and SSD) but I did not hit the theoretical max of 1050 MB/s as my computer does not support USB 3.2. I was very happy that this worked when connecting to a projector that was powered by android OS. I am not sure about if it will work on other devices. Pros: - Secure data onboard with fingerprint and password - Able to connect to projector (running android) - Fast data transfer - Able to use without installing software on windows Cons: - updating firmware clears out fingerprints

    I would recommend this to a friend
  • Pros mentioned:
    Security, Size

    Rated 5 out of 5 stars

    So Small, I Might Lose It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st thing I noticed is how small this hard drive is! It is really convenient to take on the go. I use an MS Surface for work and personal use. These small tablets are convenient but sacrifice memory. This hard drive more than makes up for the lack of storage and it is perfect for transferring files between tablets and even my phone. Yes, the hard drive comes with everything you need to connect extra memory storage for pictures and files on your phone.  I didn't think I would notice any difference in speed but surprisingly I have. Its not like my old hard drive was slow, but the solid state memory really makes a difference. The fingerprint security feature is really easy to set up and seems to work perfect every time. I had someone else try and log in with the print just to test and they were denied entry.  I would recommend this product for anyone looking for a convenient and secure memory solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and mighty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered my T7 touch I didn’t know what to expect. I have used several portable hard drives before but they were never very elegant or pocketable. However when I opened up the box I was speechless as to how beautiful this SSD is. It is very pocketable and fits in the palm of my hand. I have been using it for several days and just throw it into my pocket with my wallet. It has a beautiful brushed metal look that also will be very protective. I love the fact that the box came with both a USB-C and USB-A cable. I am able to use it with both my windows pc and my Google Pixel 4. Transfer speed is very fast and the fingerprint allows me to store sensitive documents and data without worrying about it being compromised. Overall I am very satisfied with the T7 touch and plan on continuing to use it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Security, Size

    Rated 5 out of 5 stars

    Best for e-hoarders

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the size and the security it provides

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very good external drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small nice and it works, I've heard some people complain about the Touch ID but I have not had any problems, fast transfers, but slows when what your storing is more

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its about the size of 5 or 6 credit cards put together, so very small considering the amount of space it can hold. Finger print unlock is great! Only thing to be aware of is that if you plan to use it for a Windows device you need to re-format it to NTFS file type.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Will be purchasing another!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this external hard drive. I have it to back up content from my iPad Pro and it odd fast! If you need something to directly save from iPad USB-C to a hard drive get this. Love that it had the extra security feature as well!! Slim and slick. Will be buying another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little solid state storage device. It's small, you could put three of them in your shirt pocket. It's simple to use, not a lot of confusing options, pretty much a straight forward external hard drive. It comes complete with two USB cables so you can use it with USB-C if you have it or just use your older style USB port. The fingerprint reader works unfailingly so you can be the only person who can access your information, but you could allow another persons fingerprint to be used as well, your choice. Optionally you can just use a password, but that's not as secure. Interestingly this plugs into the USB port on my Samsung Smart TV and I can watch any MP3 based videos. Probably you can listen to MP3 music too but I haven't tried that. If I had it to do over I'd spend the extra money and get the largest capacity version, I got the 1 TB model and it's about a third filled already. I'll probably never fill it, but I'd like to have all the space I can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have product. The product looks premium and secondly it hosts fingerprint scanner to secure your data. The setup process is very easy it barely takes 2 mins. Transfer and connectivity speed is ultrafast.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had a hard time configuring and setting up on a Mac. But other than that, this little device is really a good buy. A back up for all my photos and documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Harddrive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product still working great.............................

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Super fast and light weight

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and light weight. The fingerprint Security is fast and I like the 256-bit encryption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast! Finger scanner is a plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast! Actually love the finger scanner. Owned the T5 and now this, love them both equally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung T7 HDD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is fast coming from a usb/sata drive and the fingerprint is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    It’s a great storage device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s safe, secure, fast and will store a lot of data along with valuable pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great compact SAD drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SSD drive, fast and tiny size. The usb cable that came with it is garbage and quit working on the first use.

    I would recommend this to a friend
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