Customers are enthusiastic about the Carson Forge Collection 2-Drawer Filing Cabinet, despite some concerns about assembly. While some customers found the assembly process to be challenging, others appreciated the sturdiness and spaciousness of the cabinet.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Pros mentioned:
Appearance, Sturdiness
Cons mentioned:
Assembly
Rated 4 out of 5 stars
Sauder 2-Drawer Filing Cabinet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good, very solid--some effort to put it together, though.
I would recommend this to a friend
Cons mentioned:
Assembly, Material
Rated 4 out of 5 stars
Nice 2 drawer lateral
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice cabinet for the price. Holds a lot. Putting together was time consuming...several hours and would be easier with two people. Instructions for assembly were good.
Based on materials (particleboard) I am being cautious about overloading.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My online order arrived on my doorstep. I ordered online because I am disabled and could not pickup anything as I don't have a truck or anyone to unload things. This filing cabinet is so heavy I cannot visualize ever being able to move it once it is assembled. Now I told Best Buy I needed to return one because two were ordered by mistake. They expect me to return this heavy dude to them or UPS. This is an impossible task. That is why I am writing this review, I cannot use this heavy thing especially two of them.
No, I would not recommend this to a friend
Brand response from SauderSupportTeam
Posted .
We are sorry to hear of your experience. We would really like to speak with you and see if we can help. Please contact our award-winning service at 800-523-3987 Monday through Friday, 9:00 a.m. to 5:30 p.m. ET.
Cons mentioned:
Assembly
Rated 2 out of 5 stars
File came in too many pieces.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The file cabinet came with 23 steps to follow which made for 28 pages of instructions. There were 26 parts to put together. There were 67 hardware pieces to attach. There were 58 screws to attach. Some of the hardware and screws could have been preassembled. It was not easy to put together . This did not encourage me to buy from this company again.
We are sorry to hear of your dissatisfaction with your furniture purchase. We would really like to speak with you and see if we can help. Please contact our award-winning service at 800-523-3987 Monday through Friday, 9:00 a.m. to 5:30 p.m. ET.
Pros mentioned:
Good customer service
Rated 5 out of 5 stars
Beautiful cabinet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this lateral filing cabinet to replace an ugly metal filIng cabinet. This is a quality cabinet & easy to put together. I had one hiccup which I did myself & I called the company. Their rep was fabulous & sent me the part I broke & needed replaced at no charge—-received it the next day!!!! The cabinet is beautiful & highly recommend.