Customers admire the compatibility of the MagicMount Pro Charge5 Window/Dash with various phone models and its adaptability to different surfaces. However, concerns have been raised regarding the magnet's strength and its ability to consistently secure phones, especially during drives on rough roads or while using a phone case. Issues with phone stability and the charger's functionality, including overheating and malfunction, have also been reported. Overall, customer experiences are mixed, highlighting both the product's strengths and significant areas for improvement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 50 reviews
Cons mentioned:
Magnet strength
Rated 3 out of 5 stars
Poor design
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Most reviews complained about the weak magnet. This is true for me when I have my case on and it wouldn’t hold on to my iPhone. However, that only happens when you place your iPhone on it in a certain way. With your case on, if you place your phone vertically on it where it aligns vertically with your phone, it would not be able to hold your phone (same is true for horizon on horizon). If you place your phone horizontally on it being in a vertical position, it holds pretty well. If you want your iPhone to be vertical, adjust the Mount to a horizontal position. Without the case, it holds pretty well regardless of the position.
For $53 I’d expect it to be better than this. I’d not recommend it.
No, I would not recommend this to a friend
Cons mentioned:
Magnet strength, Phone stability
Rated 4 out of 5 stars
Works Pretty Well - May Fall off On Bumps
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works pretty well for the most part. The charging rate is pretty normal for wireless charging. I have also put this on three windows so it is able to be removed and put back on fairly easily. The one negative about this product is that my phone falls off once every couple of days if i hit a big pot hole or bump. Magnets could be a little strong.
I would recommend this to a friend
Cons mentioned:
Charging
Rated 2 out of 5 stars
If it wasnt for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stand works well, but the charging part burnt-out in less than a month
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Meh Phone charger
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the style of it but it over heated my phone.
No, I would not recommend this to a friend
Cons mentioned:
Magnet strength
Rated 3 out of 5 stars
Not for larger phones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've used Scosche mounts in all my vehicles in the past, and they've all been amazing. It's the reason I bought this one. Unfortunately, this one failed to meet my expectations. Although I don't entirely blame the mount itself, I did expect a little more out of this brand.
I recently upgraded my phone to the Samsung Galaxy Note 22 Ultra. For those who don't know, it's a pretty hefty phone with a not insignificant weight to it. No matter how I configured the mount or the plate on my phone (I used the template first), it could not hold my phone. While I recognize the weight of the phone is significant, I expected more from the product, and the brand. They know phones have bigger size factors, and either use a bigger plate attached to the phone, or a stronger magnet in the mount. I would still recommend this product to anyone who doesn't have a behemoth phone. I'm sure it would handle a smaller phone flawlessly.
I would recommend this to a friend
Cons mentioned:
Magnet strength
Rated 2 out of 5 stars
Stick up!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was not strong enough to hold my phone up. It lasted only several minutes each time I tried it...
No, I would not recommend this to a friend
Brand response from ScoscheCustomerService
Posted .
We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Pros mentioned:
Compatibility
Rated 4 out of 5 stars
Mag safe
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used it on my trip to Tennessee, my phone did not budge or fall off
I would recommend this to a friend
Rated 4 out of 5 stars
Wireless charging mount.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Magnet holds well and charge’s relatively fast. The suction cup holds strong due to the added stickiness of the gel pad. Only thing thats a little annoying is how far out the charging plug sits. Causes the power cable to rub on the gear selector when in park, which could cause the cable to fail prematurely. But, I’ve had no issues with this charging mount!
I would recommend this to a friend
Rated 5 out of 5 stars
Strong and compact
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Holds phone tightly. Doesn't come loose from dash. Compact size. Should come with two metal plates to stick on back of 2 separate phones for family use.
I would recommend this to a friend
Rated 1 out of 5 stars
Not great
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not good. This device doesn’t hold my iPhone 13 Pro Max at all. Any time I hit a bump it gets launched into oblivion.
No, I would not recommend this to a friend
Brand response from ScoscheCustomerService
Posted .
We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Rated 5 out of 5 stars
Scosche car charger/mount
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has been a game changer. I don't have to press any button to take my phone off and holds better than expected as far as bumps and corners! I haven't had my phone fall off of it at all! Very expensive for a mount/charger.
I would recommend this to a friend
Cons mentioned:
Magnet strength
Rated 3 out of 5 stars
It is okay
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an iphone 13 and i had to use the mAgnet in the box because it would not hold. It will do for now but i will probably buy something that is more customized for the iphone -3
No, I would not recommend this to a friend
Cons mentioned:
Magnet strength
Rated 1 out of 5 stars
Not a strong magnet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a strong magnet,not holding the phone good
Not recommend
No, I would not recommend this to a friend
Brand response from ScoscheCustomerService
Posted .
We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Rated 4 out of 5 stars
Nice phone stand!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t disappoint. Got this for a gift for my father in law and he loves it!
I would recommend this to a friend
Rated 4 out of 5 stars
dash charger
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
best dashmount for the price. wish i would have saved magnet in box my 3rd party case did not stick well at all. Bought a cheap insignia case and holds much better
I would recommend this to a friend
Rated 4 out of 5 stars
Sean
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has great I don’t have issues with this price i like it
I would recommend this to a friend
Cons mentioned:
Phone stability
Rated 2 out of 5 stars
Charging phone mount
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After carefully installing this to my dash and affixing the magnet to my phone case, I am not thrilled with this product. When traveling on the interstate, the phone shakes and has even fallen off the Mount. Sometimes the charger does not function. Would not buy again.
No, I would not recommend this to a friend
Brand response from ScoscheCustomerService
Posted .
We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge4. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.
Cons mentioned:
Magnet strength
Rated 1 out of 5 stars
Junk!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Piece of junk! Don’t not hold the iPhone plus size, velcro does not stick in high heat of Arizona. The magnet and charger don’t work with a case on the iPhone. Don’t waste your money on this
No, I would not recommend this to a friend
Brand response from ScoscheCustomerService
Posted .
We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, great quality, awesome flexibility, good,
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic mount for windshield
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My previous car mount attached to the dashboard, so there was a lot of sticky residue and it was hard to clean. This mount can attach to your windshield and doesn't leave any marks behind. It also doubles as a charger and was one of the reasons I bought it.