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Customer reviews

Rating 4.4 out of 5 stars with 583 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the F30 Electric Kick Scooter for its extended battery life, smooth ride, and user-friendly design. Many customers appreciate its portability and build quality, making it a reliable and enjoyable mode of transportation. However, some users have expressed concerns about its limited range, weight, power, and safety features, particularly when tackling hills.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 583 reviews
  • Pros mentioned:
    Operating range, Speed
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Needs waaay better anti theft / GPS type tracking

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this scooter but it is easily stolen. This was the second one I purchased. The first one, exact same model, actually was stolen. It was locked up with a chain lock that was sort of huge on University of Cincinnati’s campus & the scooter was registered to her in the app, etc. but the thieves were able to steal it & apparently just use it without the tracking devices indicating where it was taken to. The chain and lock used to secure it were not flimsy either. It was a heavy duty chain. There needs to be much better anti theft features on something that you spend $650 on. I wish it had some kind of internal gps tracking that couldn’t be shut off by thieves or maybe it something that would prevent it from even powering up at all unless it it was paired with the app or a passcode entered- something?? What if when it did get powered up, you could see its location regardless? That would even be helpful. I don’t know- something more than what it has. Campus police said the scooters over $200ish are stolen constantly & people shouldn’t bother to buy them unless you’re able to lug the thing into class with you. This unit weighs 35 pounds & my daughter didn’t want to throw it on her back constantly. I used a dremel tool & etched her name & phone number on the bottom of it but I’m sure we’ll never see it again. So, the actual scooter itself is great. Buy it if you’re able to use it & NOT have to lock it up anywhere unattended because it will get stolen. Hers was taken while she was in a 50 minute class so it was just that fast. The exact model I purchased (both times) is the Segway - F30 Electric Kick Scooter w/ 18.6 Max Operating Range & 15.5mph Max Speed - Gray, Model: AA.00.0010.84, SKU: 6489376

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Quality, Speed

    Rated 5 out of 5 stars

    Segway ninebot f30 electric scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scooter to replace one that my son had outgrown from another brand, and this was a major upgrade in more ways than one. The scooter is solidly built, and has inflatable tires that provide a quiet, smooth ride, and a hand operated disc brake that provides great stopping power. The bright headlight and taillight makes me confident that my son can safely ride around the neighborhood in the waning hours of the day. Being able to break the handle down and lock it into a carrying handle is an added bonus. It easily reaches a speed of 15.5 mph with my 170 lb. It loses a little power going uphill, but on level ground it's capable of reaching speed immediately, and easy to control. It holds a charge for a long time, and reaches a full charge and no time at all. I knew Segway made a quality product, but the instant I pulled it out of the box it was confirmed. Great product, and Best Buy did a great job shipping me one the same day from a store on the other side of town than the one I currently use. 100% satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Hill climbing

    Rated 4 out of 5 stars

    Decent beginner E-scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one of these before and I have to say it’s pretty fun to ride. 15MPH felt pretty fast the first time. You can ride this out of the box, without the app but you need the app in order to enable cruise control, set the speed to MPH (not KPH), unlock different riding modes, and unlock the full speed. Once you set it up you can use this scooter with full functionality without logging into the app every time. Out of the box it was as capped at 9MPH (shown as 15KPH). It handles hills poorly but I expected as much from reading reviews. It can actually handle some inclines but expect the speed to drop. At one point I was going 7MPH top speed up a hill. The weight is only around 30 lbs so it's fairly easy to carry around. I store mine in my apartment and also put it in the back of my SUV. The weight is less of a hassle to me than it just being a bit awkward to carry up the stairs since the handlebars stick out. The display is pretty simple and nice. It has a digital speedometer, headlight icon similar to a car, and 5 bars representing the battery level. If you want a more exact percentage your can use the app. The app also has an odometer and tracks number of miles ridden in a day. It does have to be stay logged in in order to track accurately (eg. I open the app before going on a ride and leave it open), Your screen can be off just don't close the app. Obviously if you don't care about tracking miles you don't need to use the app at all. Or you can just open it whenever you want to check the battery percentage more accurately. There's 3 modes: Sport (S), Standard (D), and Eco. I usually keep it on Standard but I haven't noticed a significant different between all 3 besides Eco caps you at 9.3 MPH. The biggest con for me is the range. It’s advertised as 18 Miles but expect 10-12. I road for 10 miles yesterday with only 19% battery left. I’m guessing this is very weight dependent and lighter people can go further. I’m about 160lbs for comparison. Overall I give this 4 stars because its decent for the price (I payed $420) and fun to ride for a beginner. 10-12 miles isn’t as good as I was hoping but it’s still enough for me to get around my city and explore trails.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Speed
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    F30 not worth it. G30 the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 stars for F30, 5 stars for G30max. Bought F30, after setting up everything, it didn't want to start. After contacting Best Buy, they suggested to take it back to the store and to get another one. The same thing happened with the second one, it didn't start. Than I took it back again to tje store and decided to get a G30max, and it happened to be a good decision. Bigger scooter with bigger battery. Fast enough, not very heavy to me, seems solid built. I go to work everyday using my scooter, I am happy with that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Quality, Speed

    Rated 5 out of 5 stars

    Worth it. 100% recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing scooter compared to the price, I’ve used it for almost a year and haven’t had any issue, rides smoothly and battery last a lot. I recommend to be careful with speed because it can be up to 22 miles, brakes work well. I fall down due the speed but good brakes helped me to stop before an accident

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    Segway Ninebote F30 scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these scooter for 2 months so it’s essentially in new condition! It is perfect for getting around the City - especially in the summer! You will enjoy the fresh hair. * Full charge and full speed 15 mph = 11 mile range (tested) * The range will increase if you go slower and weight less then me. * 10 inch Pneumatic Tire * Electronic Brake & Disc Brake * 5h to full charge * 15% Max Slope LED headlight (no need for more lights) - Small size : I can take it in the bus and the subway. - Quick Folding System. Three Riding Modes : * ECO MODE : Longer riding range = 10 MPH Top Speed * STANDARD MODE : Impressive speed, exciting range = 15 MPH Top Speed * SPORT MODE : Climb faster, accelerate with ease = 15 MPH Top Speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great Scooter

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great starter for any e-scooter, although I gave mine away to someone, while I had it for the past year it was great and a lot of fun. Now I own one that goes forty mph because I got confident on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome 25 Speed Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is fast, with 3 different incline modes. Easy to put together, and easier to store. I've had it for a month now, and I am blown away by how awesome this is for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Fun, speed, easygoing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it easy commute, playful, fun, we used You go for work everyday and it’s fast goes upto 18-20mph and gives around 20-25 miles per charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Best investment I ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased six of these for the family and we go around the whole city batteries never die and the kids have a blast and they’re fast 

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    Great commuter vehicle

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing last mile commuter vehicle. Really great investment as a work commuter vehicle when paired with public transport. It can travel 15mph for up to 18 miles on a single charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fun On Wheels

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily put together out of the box. Fun, smooth ride. Just wish it’s a little faster. It’s built like a tank, seems like it will definitely last a long time. It is a little heavy for me but way lighter than my Ninebot Max— not a complaint, I’d rather have heavy, high quality build than flimsy ones.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gets my son around town…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this scooter for my 17 year old son for a Christmas present and he absolutely loves it. He’s happy that he gets around town faster than when he was on foot or taking public transportation. He hasn’t complained about the scooter at all. The speed is perfect for someone his age. The speed also keeps me from worrying about him riding it through the city streets. I did not eat my son riding something that goes over 30mph through the city with drivers that are always distracted. Overall a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    Segway F30

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, reliable from point a to point b in future will get something faster and more range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Love this scooter!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very user friendly and nice app. Comfy feel and rides very smooth!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    My opinion on the scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product it gets you a lot of places in a little bit of time I take it to school and I have to say it’s fun and convenient because if my parents would take me we would always have to deal with traffic but with an electric scooter I don’t deal with anything which is great and again convenient but overall this product is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love this thing.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to go to work and other places and still works great so if you are looking for a good scooter this scooter could go 18.6 miles on a single charge depending on your weight and riding habit. I would recommend this scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We appreciate your time taken to write this review. Glad to hear you are enjoying your Segway product!

  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my best investments i have ever purchased! I have a dog carrier and i strap him to me and i ask him if he is ready to go ride and he goes nuts! We just ride through the neighborhood and even load up the scooter and then gobto dofferent park ways@ Very good purchace!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun. More enjoyable than expected, faster as well. After a year of considering different forms of transportation for me, very locally; this was the perfect choice. No maintenance or upkeep required beyond charging. Perfect for me with many stores & work nearby.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We appreciate your time taken to write this review. Glad to hear you are enjoying your Segway product!

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Construction ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my construction site so my workers can go to an off site restroom and this scooter can take the abuse of everyday use and the weight of some heavy construction workers lol. Great buy and my workers love it.

    I would recommend this to a friend
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