Customer Ratings & Reviews

One of the best investments I've made in a long time. No buyers remorse whatsoever. I love this Segway G30 Scooter! I travel for work and often need to get around without moving a big vehicle (motorcoach). This is perfect! Doesnt take up much space, can go about 45 miles without a charge, and can top out at about 22-23 mph (depending on wt). I am about 6'1 and a solid 225, so in sport mode, I've maxed at 20-21 mph. Thats fast enough if needed for me. So far, have travelled 8 miles in one trip and handled beautifully. Already have a couple of friends wanting to get one. Its seems to be well built and this one has suspension system. Of course, this is not for everybody. If you have certain medical conditions, imbalance problems, etc. The manual will give details. Here's the kicker...I'm over 65!

As the title suggest this is my first e-scooter and the weight of a little over 50 pounds will surprise you. While riding you will not feel this weight but if you commute say on train where you may have to bring it up or down stairs. Lets just say you will feel this weight. The comfort, solid build, and reliability of safety is what you buy Segway. G2 max has multple box checked off for you. The charging method design is great and for me since i do not need fast charge the option to purchase 3 prong universal cable is awesome. Blinker are bright with hazards can be turn on. Hmm there is more to say but try one out is the best way you will feel for yourself. Trust i’ve research SO many and feel like i wasted so much time. It comes down to what works for you. Alternatively the F2pro is a great choice.

The good of it This scooter is a great city commuter, the find my feature keeps me happy and hopeful if it ever gets lost. The app is one of the best i have seen from any company. The app gave me super good mileage estimate once it adjusted to my weight and riding style. The app also let me adjust tons of features such as max speed, locking the scooter, range, findmy, code lock, if you want to kick start the scooter or just start at 0mph when you push down on the throttle. The turn signals are bright and the scooter suspension is like heaven. The handle bars are fantastic and long as well. The grips dont feel like the g30 grips but they feel like theyll last longer and not get sticky over time. The turn signal positioning and horn positioning is one of my favorites since they're easy to access. The cruise mode feature is something that was made easy to use and was reliable for me to use while i did own the g2 max. The throttle is so controllable compared to their G30P if i was in sport more and wanted to drive at 2mph the throttle was so precise it would let me do that. The lock feature for the scooter not only let you enable find my but also lets you set a 4 digit passcode to unlock the scooter. This was super cool since if someone decided to steal it not only would they be tracked but they wont have fun with the scooter since they wouldnt know the passcode at all. The bad side of this scooter? I purchased this scooter 2-3 months before launch day expecting it to be everything of reliability the ninebot g30p offered. Although the build quality was on par with the ninebot g30p one of my biggest issues and realistically only issues was the fact that the motor overheated. Launch day i used it and loved the ride. After 2 weeks or so of using the G2 MAX i noticed i would get phantom breaking once in a while.(very rare for me though but it happened) An update was released for these issues like 1 month after launch day. My main issue being the overheating, it was dreadful. Im a tall rider 6ft and weigh 220. Going uphill would cause my motor to overheat and the back end of the scooter felt hot under my foot. It would literally get so hot i could feel the heat through my shoe. Regenerative breaking was not something i could turn off so in situations were i wouldnt be stressing the motor a ton but i was constantly breaking and using the 0mph start feature the motor would overheat in the hot summer time. This made it a deal breaker for me to keep this scooter although i loved the build qualities and functionality of the horn and turn signals. My next issue with it was the fact that the back suspensions are coil suspensions with no dampener. That means when i would ride over messsed up sidewalks with slightly raised sidewalk and going down from it the back suspension would make a banging noise like if it was smacking its self. If i ever went fast and had to go up on a side walk with a slight lip the front suspension would smack as well. The security lock feature for the scooter was super dumb. When you locked it on the app the scooter would turn off. Say if some one tried to run away with it for the first 5 seconds the motor would give them a hassle and use the power on beep but not the super loud scooter horn, but after that the scooter would forget of the fact that it was in lock mode and would give up the resistance on the back tire letting the scooter ride freely untill again 10 seconds later it would kick back on. One last note is that when the battery would hit 60% my 22mph just went down to 20mph and no more. Research Just to note. The G2 MAX has a known overheating issue on the motor, for pahtom breaking, phantom accelteration and for not including caps on the front wheel bearings to protect it from spash damage with water. Research these issues on your own and youll see! Conclusion Although this scooter has everything i want in a scooter such as find my, super visible turn signals, good break lights, good tires with sealant in them, nice range for commuting, generally good suspension when its not slamming its self back to its extended position becuase of a small bump. The downfall of it is the motor as i use this to get to and from work i would constantly worry about the motor overheating on sunny days or overheating on a hill. This was what made me sadly return a scooter that was just about there for me on my check list of legandary commute scooters. The last picture was of my scooters mileage before i sadly had to return this beauty of a scooter :( also a photo of my ride gear for the scooter. SAFTEY FIRST

I have mixed feelings about this scooter. Its definitely got speed and miles if thats what your looking for. It can go 3-4 days without a charge being used on sport mode. My main issues are just the build of the scooter. The scooters pretty tall and high off the floor, which is great if your tall, but not if your short. Handle bars reach my collar bones making it at times awkward to roll around. The height of it makes it awkwardly lean heavily onto one side The horn is very loud and clear but surprisingly many people do not hear it compared to a traditional bike bell. The turn signals in theory are a great idea, iveould use them more often but having small hands makes it difficult to reach for them. Not only that, the handle bars are much longer in order to make room for the turn signal lights. This has made it awkward putting the scooter into certain cars as the handle bars become stuck inside the trunk. I also wish the placement for the folding hook was in the middle rather than next to the acceleration button. Multiple times its become unclipped when removing from car trunks. Overall it runs smooth, acceleartion is fast, and the breaks do a decent job at stopping at full speed.

This scooter has been nothing but fun, easy to operate, and reliable. I’ve got about 200 miles on it now, it’s the most fun I’ve had in a long time. These things are built like tanks and super durable as long as you keep your basic maintenance, always check tire pressure before each ride, so forth. With the traction control (TCS) and dual suspension this thing can handle dirt roads and pot holes like a beast. You can even take it on a mountain bike trail and it will preform, but it’s not built for it and you run the risk of damaging it. However I’ve noticed these are easily repairable. I’m 6 foot and 170 pounds. This thing can take me up steep hills at 18mph and accelerate to 22mph in no time after it hits flat ground. I have had no overheating issues in the slightest. If you want a reliable, commuter scooter that has lots of fun capabilities, this is the one. Keep in mind, for prices of $1600-$2400 you can get a much better scooter then can peak 40mph, if your looking for that kind of experience, the G2 won’t give it. 10/10 recommend.

Excellent e-scooter. It is fast, responsive. Suspension is great and helps absorb those bumps. In dire situations, breaks do not stop the scooter fast enough I feel. The mileage estimation shown on the app seems far off from what you actually get. I use it to commutw to office which is about 2.5 miles frommy apartment. I charge it to only 80% as recommeneded in the app for daily use. I aleays use it in sport mode. At 80% battery, the app shows that I can get 20 miles in sport mode. However, what I have noticed is I can only commute to office twice and the battery reaches to about 10-20%. So realistically I get about 10-12 miles out of it in sport mode. That is 50% of what they claim. The terrain to my office is pretty balanced except for slope for about 200 ft with decent elevation. Still very mediocre performance of battery despite their ridey-long technology claim.

I was looking to purchase my first electric scooter and I choose Segway because of their reputation of quality products. This scooter has been more than i thought it would be. If i could ride it everywhere I would. The speed, battery life and and overall comfort i give this a 10+. I really satisfied with my purchase

I bought a used GoTrax Rival from a friend and it didnt seem big enough for me. (I'm 6'4, 220) It was just a tid bit slow, it struggled getting up hills. It didnt get very many miles before it was dead. (6 miles). So I was ready for an upgrade. I did research and people spoke highly of the Segway Max. I came acrosss a comment that said they wish they had waited and pre-ordered the Max G2. So I did just that! I waited until the last minute. $799. It came about a month laster. This scooter has it all. Plenty of power, just enough speed, plenty of range and I dont feel like I'm riding a kid's toy. The app is easy to set up. Has Apple Find my built in along with a security alarm. I absolutely love it!!!

A great scooter very reliable the battery never seemed to go bad and always felt like I was gonna make it wherever I was trying to make it

I upgraded from my first escooter a Gotrax GXL2 where I realized it was struggling with my weight. And my neighborhood in Central NJ has more varied inclines, dealing with suburban street traffic, potholes, and to commute to work occasionally where I'm anxious about battery life. The Ninebot Max G2 feels less like an toy and more like a vehicle's imo. It's more sturdy, better handling, can handle different road conditions and it's smooth. I feel more seen on the road with an working breaklight, turn signals and a brighter light. I'm 5'8“ and I don't feel fatigued or feel my feet is crowded when ridding the scooter or feeling every bump on the road or sidewalk The only drawback is the weight. Most of the weight imo is in the back where the motor is located. So if you live on a walkup or take transit where u need to lift the scooter up and your not use to lifting 55+ lbs you're going to struggle. Kinda wish the turn signal button wasn't too close to the horn button, I keep hitting it accidentally. If the horn button was located on the right side handle it would have been a better placement. Aside from those two things I recommend the scooter if your want a scooter for a last mile commute to work and home and if you want a scooter for leisure riding.

Very reliable and easy to use. Comes with pretty neat app that tracks all progress and scooter statistics. Very friendly community on the app that you can share your experience with as well. I upgraded from the G2 and been very pleased with this scooter. Perfect for commuting to work, saving gas and parking fees being that I work downtown!

I’ve owned five electric scooters, and a few of them were from Segway. The G2 is an excellent daily scooter, offering sufficient acceleration, suspension, and top speed for some fun. It handles well for its weight and is suitable for novices in Eco and Drive modes. However, Sport mode tends to have a twitchy throttle, so I recommend a few test rides before enabling it. The suspension is outstanding. I find it challenging to ride my other scooters that lack suspension—the ride feels too harsh without it. The G2’s suspension is more than adequate for city streets and mild dirt and grass trails. The Segway app is user-friendly, connecting quickly and effortlessly. My one reason for not giving it five stars is the absence of throttle mapping. I believe this scooter would benefit from various throttle ‘modes’ to adjust the torque curve for different situations. Often, while riding, there are some ‘flat’ or slow-accelerating spots, especially under 12 mph or when accelerating from a stop or lower speeds.

I have a G30 Max, and purchased this scooter for the increased power, thinking it should better handle small hills (I weigh around 230 lbs). It does have a weight capacity of 265 lbs - compared to the G30 Max's 220.5. There is noticeably more power before the battery goes below around 75%. Somewhere around this point, max speed is limited to 17 mph, and it struggles on small/short hills even more than my G30 Max. I've taken this out for a 5-10 mile spin three times now. In all three rides, the scooter repeatedly cuts out and shows the error message "HI (or H1)" on the screen. This happened about 5-10 times during each ride, and each time I had to hop off the scooter and wait for it to cool down. Tire pressure was fine. Nowhere in the manual is this error code referenced, but I think it shows when the motor reaches peak temp. It also has really "jumpy" acceleration when in sport mode. Mid-throttle basically doesn't exist. With all things considered, my G30 Max is more reliable even with it's lower power and weight capacity. (for me) Pros: - Great power/performance (only above ~75% battery) - Smooth suspension and handling Cons: - Can't handle heavier riders (when below ~75% battery) - Overheats - Jumpy acceleration in sport mode

The NineBot G2 max is suck a smooth ride. I have both. The Max G2 on the left, and my daughter’s Max G30 on the right. I have had the Max G30 since 2020 and it’s still going strong today!! The new Max G2 is a really nice upgrade and I highly recommend it. I am so grateful!! I just want to say thank you to Best Buy and thank you to Segway.

Gets me to and from no complaints yet. Pretty fast. One should consider wearing some protective gear and take extra precautions making sudden movements. May cause a fall at full speed. Shocks are great for bumps, that’s a plus. Great source of transportation when I need to get somewhere quick, about 1-3mi away without wasting on gas. Has turn signals, including emergency, headlight, and high pitched horn. Max speed is 22mph. 3 modes; ECO (Conserves energy) D (standard mode) S (sport mode max speed) A bit on the heavy side if not physically fit.

The best option I could have made is to have bought my Ninebot Segway scooter. I use it every day to go to work, it's fun, fast and durable.

Awesome scooter, i got it on preorder and so far everything is working perfect. A ton of features for the price. The suspension is awesome.

I went to Miami and Cali on a vacation, tried the street E scooter and fell in love. So i decided to buy one. It is a great smooth scooter. But due to max speed. I ended up giving it to my daughter. I bought the Varla eagle one 2.0. Which is still coming. I needed somthing faster and it goes 40 mph. My husband has the varla pro and that goes so smooth with the suspension. Dont like the look of the varla as much as the ninebot but it definitely feels more sturdy going at high speed. With 2000W. I thought i would get more range with ninebot going max speed.. but come to find out it only last 25 miles with max speed instead of 43 miles . All in all i think its still a great scooter for those who like average speed commute to school and work. .

I bought it on presale for the $899 and I'm over-all very satisfied. Its my first scooter and the suspension is amazing. There are a few issues id like to address. The box says 900 w but is supposed to be 1000 w. Im still trying to figue that part out. The app will sometimes deactivate the energy recovery without notice which is a hazard if you are counting on it for braking! There seems to be a limitation to the speed when under a certain range of battery. Hopefully future updates will fix this. The built in horn is nice for alerting pedestrians or cyclists on the road but i added a car horn to speak the same language as cars, the built-in horn just is not loud enough.

This little machine is amazing! Very fast and ready to go right out of the box. It helps me cut down on the gas I am using during my daily commute to work (2.5 miles from my house). It accelerates very quickly. The only annoying bit is you have to push off from the ground fairly hard to get the motor to engage, you can't simply press the accelerator. (but that also might be a safety feature so the machine does not speed off if you unintentionally hit the accelerator while waiting for your turn to go at a stop light or such thing)