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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers appreciate the HD 350BT 5.0 Wireless Headphones for their excellent sound quality and comfort during use. Many customers mentioned that they needed comfortable headphones for dual purposes, and these fit the bill. The long battery life is also a plus, with customers raving about the fantastic sound and extended battery life. While some customers have experienced minor issues with Bluetooth connectivity, the overall positive feedback suggests that these headphones offer great value for their price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48 reviews
  • Pros mentioned:
    Battery life, Comfort, Price

    Rated 5 out of 5 stars

    Reasonable Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sennheiser’s affordable Bluetooth headphone models. In terms of sound quality, the HD 350BT performs beautifully. Easy on the ears and very tidy for this price point, there’s little complain about the buttons on the side should have writing in a different color so you know what each one is for. So, all in all, the HD 350BT is a pretty good deal. Controls and Functionality Using the buttons on the right ear cup, you’ll be able to control the standard functions, including play/pause, track skipping, volume control, call answering/ending and voice assistant activation. Comfort- Sennheiser has always been in my mind known for making incredibly comfortable headphones. These are no different from others I’ve tried over the years. The padding is well designed and they feel like a pillow. Reasonable price – Its price is quite reasonable as compared to other branded headphones. Battery life- this may be why the volume is a little muted. The battery lasts for much longer than I would ever expect. It claims to be up to 30 hours. Buti check it couple of times it is 40+ hours. PROS and CONS Pros: Well balanced and very clean sound Longer battery life than its predecessor Equalizer control Great design can fold into a small package Easy to connect with multiple devices. Highly recommend at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 4 out of 5 stars

    The Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just learned about this product. He salesperson introduced me to this item and I ordered it I tried it I love it I hope to do business with the Best Buy in the future again looking forward to it love everything about the product the sound quality it was also at a good very good price to fit my budget me being on a fixed income I've always had good deals with the Best Buy I'm very satisfied with Best Buy products and I'll see you guys again soon

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Very Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned quite a few, over the ear headphones, and these are by far the lightest and most comfortable. Other headphones tend to get quite heavy but these are so light that I forget they are up there, at times. The sound quality on Sennheiser - HD 350BT is exceptional. Loved the bass response. Although Sennheiser claims these are not noise cancelling, they pretty much block out all environmental sound while they are on. The battery lasts for a very long time. For the price, these are a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who works from home and is passionate about music, I listen to a lot of it all day every day. I've used various headphones over the years and come to prefer wireless headphones for their ease-of-use and the mobility they afford, especially when traveling. I've been using Sennheiser HD 350BT Wireless Over-the-Ear Headphones for several weeks now, and I'm thoroughly impressed with them. They arrived with a USB cable for charging and an instruction manual. I found the instruction manual to be a little confusing, even in its simplicity, and the diagrams weren't much more helpful. Fortunately, the headphones are well-designed and easy to use and I was able to quickly pair them to my smartphone via Bluetooth; I appreciated that the headphones alerted me through voice commands when they were turned on/off, when they had been paired, etc. The headphones fit comfortably on my head and were simple to adjust. I was even able to adjust the ear portion of the headphones by swiveling them from side to side, and they felt soft and comfy on my ears, even after several hours of wear-time. The sound quality is fantastic: crisp, clear, and encompassing, even though these aren't noise-canceling. I could use a little more bass if anything, but I love the sound these Sennheiser headphones produce; what a great value! The control buttons for the headphones are located on the base of the right side, and this was convenient and accessible as I quickly learned that I could pause, fast-forward, rewind, skip, and repeat songs, as well as answer phone calls, video conferencing calls, and control the volume. The battery life was something that worried me, but it turned out to be excellent! Even with 3 - 5 hours of daily use, I didn't need to charge my headphones for a week. As for the white color, while I love it, I noticed scuff marks on my headphones within a few days of use. I'm not sure if storing them in a bag or a case would prevent this issue, but I might've thought twice about ordering these in the shade white if I knew they'd get dirty so readily. I really love how sharp they look, though! I highly recommend the Sennheiser HD 350 BT headphones if you're looking for a pair of wireless headphones that will provide great sound for a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Recommended headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for these headphones. They lack the noise canceling of the HD450BT, and the audiojack. Otherwise you're getting the exact same package, except the the canvas travel pouch. Overall they're a great pair of good sounding, light headphones that have decent battery life. The fit for the ears might be small if you find you have somewhat large ears. The force they apply to your heads doesn't feel excessive. If you look down they stay on your head but you can feel they do have a tendency to shift and feel like they're only hanging on because of your ears..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good sound and battery life. Comfortable on the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Usb-c charging

    Rated 4 out of 5 stars

    Good Wuality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that do the job. My father uses them, for yardwork and when hes out in the garden. Very useful, but he cant always hear me. I think I might get open backs for him next time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Usb-c charging

    Rated 4 out of 5 stars

    Great Quality for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these whenever I’m outside doing yard work. They do a pretty decent job of muffling the noise from the equipment (mower, blower, etc.). Sound quality is good for podcasts. I haven’t tested their range for bass/treble so I can’t speak to that. If you have a little more money to spend, I suggest looking at the 450BT model. That has a noise canceling feature which works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great if you don’t want noise cancelling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is wonderful and the form factor is perfect. Just wishing I had noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable, Recommend for Music People

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now whenever I wear headphones for a certain period of time, I usually get irritated. With these head phones, I somehow don't. I don't have to trade my comfort for good audio quality!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Okay but not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but for is underwhelming for a sennheiser. It has a tingy sound to it. They also have that annoying thing where if you adjust the volume with the headphones it makes a sound, and you have to download an app for which I feel is overkill for these. it The drivers aren’t big they’re about the same size as regular earphones. I’d say for this brand spend more to get good quantity or buy something else if this is your price range. I returned mine and got a much much better one with a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones- great for the budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best headphones I have ever had. Highly recommend. Great quality for a great value

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones. Music quality is great , but the microphone is not the best .

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Tom Nguyen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the audio quality is good enough. the reason I bought this headphone, but I don't get it is the size of it. with max size adjustment, it still sit very tight on my head/ears. I own another Sennheiser, that one is more comfortable, fitting alright, but this new one is not, don't know why

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and needed headphones that kept out the household noises better than the headphones that came with my phone. These headphones did not disappoint! After first considering the noise canceling version, I’m glad I saved the extra $50 because these work great! I’ll also add that they are comfortable and fit nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good solid quality and comfortable fit with really good media controls

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    10/10 Quality + Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Pair owned in 5 years would recommend to anyone for casual listening

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, would get again. adsajnasjtntjtt

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound in a hard, uncomfortable package

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Sennheiser HD 350BT as a Christmas gift for my wife, who has used many types of headphones in A/V production in the past. She was looking for clear, balanced sound quality without augmented bass, and comfortable wear over long periods of time. Five stars for the sound quality (what I've come to expect from Sennheiser), and 1 star for comfort. Hence my "average" rating of 3 stars. These are not true "over-the-ear" headphones, except maybe for a child. The ear cups are slightly larger than those of "on-ear" phones, but still not big enough to fit over even small female ears. Additionally, the headband is not padded and proved very uncomfortable in a short period of time. Local Best Buy handled the return with ease and courtesy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone and very clear sound for a wireless headphone..

    I would recommend this to a friend
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