The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
Rated 4 out of 5 stars
Great range & design, lack firmware and app upt
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great design and great mileage BUT issue reluctance to upgrade app and firmware update. Display and controller has bluetooth already, motor and display/controller is same as in EU. Checked with website of Brose. According to them the app is not available in USA. So why Serial 1 is not doing it? So far, no explanation given. This make serial 1 app useless.
The bike is difficult to modify. No bicycle store want to touch it. Without replacing seatpust to the one with suspention, replacing to comfortable handlebar it is hard to fit this bike.
Step through version would be more comfortable to ride.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great Bike
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great bike, goes fast has lots of range. Just wish it had a front fork
I would recommend this to a friend
Rated 5 out of 5 stars
Serial 1 E-Bike
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent e-bike made with quality materials and Craftsmanship. Its almost Maintenance free due to the carbon drive and electronic hub and shifter. Very light and silent operation. Highly recommended to anyone that can afford it.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing with a caveat
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a good bike. Do note that it would take more pedaling to reach top speed.
I would recommend this to a friend
Rated 4 out of 5 stars
Good bike - This is GEN 1.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very solid bike. Assembly was...okay. Not super fun. Not super difficult either. One of the threaded holes needed to be rethreaded.
Rides well. Feels stable. It is the SPEED model for a reason - very little effort takes you to 22-25MPH. Takes a bit more push to peak at the 28MPH.
This specific listing is for the GEN 1 bike. Main difference between GEN 1 and 2 is that GEN 2 gets a USB port and app connectivity. GEN 1 lacks the hardware to connect to the Serial 1 app. At full price, definitely buy GEN 2 and not GEN 1 like this listing. I bought it on sale and I think the discount is worth not having those features.
I would recommend this to a friend
Rated 5 out of 5 stars
Fine Bike!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This bike is the coolest bike ever and I've had a few nice ones! High quality, good looking and fun to ride. You get what you pay for!!! This is the first gen model but if it goes on sale buy it (excellent value) because the only things you get on the gen 2 bike are USB port and GPS tracking (if stolen) not a big deal,
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Bike
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent bike, even-though this is an electric bike, you can definitely use it to exercise! The best part is once you're tired, you can just use it in boost and it will do all the peddling for you. Also great customer service by Oscar E. that help me with an exchange and questions that I had.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Bike!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Bike, was on an amazing sale too. Very fun, was a little more of a workout then I thought it would be.
I would recommend this to a friend
Rated 5 out of 5 stars
Loving it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My friend and I both purchased this bike... so far we are loving it!