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Customer reviews

Rating 4.3 out of 5 stars with 17 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers frequently mention how comfortable the Hannah Upholstered Executive Office Chair with Pillowed Headrest is. They find it easy to assemble and very comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Assembly

    Rated 3 out of 5 stars

    Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily put together while watching tv in 10-15 minutes. Solidly built. I don't find it a very comfortable chair though.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi Joseph. Thank you for sharing your feedback, we're sorry to hear that your Serta Hannah Executive Office Chair is not as comfortable as you'd hoped. While we understand returning may not be ideal, we don't want you to feel stuck with something you don't love. If you are within your return window with Best Buy, feel free to reach out to them and start the return process. We hope this helps, please let us know if we can assist moving forward!

  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Serta office chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is so awesome!!! Very comfortable and a great value!

    I would recommend this to a friend
  • Pros mentioned:
    8 hours, Comfortable

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable chair, great for my desk at work. I sit for over 8 hours this chaor has been a lifesaver

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Material

    Rated 5 out of 5 stars

    8 hours sitting and still feel great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office/work chair, still comfortable after a 8 hour day, good feeling material

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 5 out of 5 stars

    Love this chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. I love the color & how soft it is. Easy to put together, took about 30 minutes. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Great seat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for Christmas. I do lots of hours in front of the computer charting this chair has held up. I love that it doesn’t go all the way back and the height.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office chair! I’m 32 weeks pregnant and it is so comfy!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Office appropriate

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is soft and perfectly comfortable if you are looking for one that does not recline all the time/the back itself does not recline on its own. It is great in my grey office and I can sit for hours doing work without getting uncomfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office chair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is good, not as fluffy as I expected but good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Cushioning
    Cons mentioned:
    Weight limit

    Rated 4 out of 5 stars

    Pretty nice chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable chair. Careful leaning back on the chair as the weight limit displayed is 250 lbs, but the chair is not meant for aggressive laying. The Sealy cushioning is wonderful and the stare fabric comfortable. Overall a solid buy for either at-home or in-office needs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Best chair ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable chair I ever bought. I usually sit between 6-8 hours with no problem

    I would recommend this to a friend
  • Cons mentioned:
    Arm padding

    Rated 2 out of 5 stars

    Less than pleasing.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was comfortable at first, then the padding on the seat started to break down after about 4 months. At about 7 months old the padding on one of the arms came loose, and I can't find a way to fix it. Not the quality I'd expect to see from either Serta or Best Buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Doesn't recline

    Rated 2 out of 5 stars

    Not so comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair doesn't recline and it isn't that comfortable. I expected to be comfortable working from home and I'm very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi AshleyL. Thank you for taking the time to leave a review. We are sorry to learn of your experience. Please call toll free at 1-855-372-2315 for assistance. Service hours are: Pacific Time: 6:00 am-5:00 pm Monday – Friday

  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Comfy and Affordable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and needed a very comfortable chair with my bad back and arthritis and I found it! Easy to put together and so incredibly comfortable! Would highly recommend for home office.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Comfortable chair!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable! Easy to put together and well made. Great for long days at the office.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Office chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and very comfortable. The design of the chair is very useful

    I would recommend this to a friend
  • Pros mentioned:
    Material

    Rated 4 out of 5 stars

    Executive office chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Easy to put together with the exception of a couple of screws that wouldn't go in easily and the plugs didn't fit in a couple of the holes without having to use glue. Material is soft and elegant looking.

    I would recommend this to a friend
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