Customer Ratings & Reviews

We found this solo unit hidden away at the back of the store (open box unit that someone must have special ordered and returned) - we were so glad it was there! For us, our [convection] microwave choice was driven by the size/dimensions. Almost every other above-the-range convection microwave model was slightly bigger than the original footprint created for our [dead] 20 year old Sharp Carousel (installed when we bought our house) - this would have required cutting into the granite, modifying cabinets – an expensive and possibly screwy custom install job. We wanted to keep it "more simple" so we opted to buy the only microwave that we could find that fit into our existing space... another Sharp (I was skeptical). Being brave - we opted to self install. Crossed our fingers, measured quite a few times, read the directions more than a few times... We were very lucky - we only had to uninstall the old "Sharp" mounting bracket; and drill in the new one (suggest you get longer drywall anchors from the hardware store before you start the install because the ones that come with the package don't leave much room for play - and we broke the ones that came with the unit). The mounting plate and the long/angled screws are definitely interesting. For us, because we had literally no extra mounting space, which meant that we really had to be *exact* about the position of the mounting plate.Lifting the microwave onto the mounting bracket definitely requires reading the manual (on an angle). We were amazed (and thankful) that the microwave (just barely) fit into our existing footprint. The new microwave works well for our needs, overall - we're pleased with the purchase. Additionally, Best Buy recycled our old unit for us. Thanks again!

This micro/convection replaced one in our Motorhome. It even fits the same wall brace. The only difference is this one is stainless and looks much nicer. I cooked a pork loin on computer-bake and it was delicious.

This is my third Sharp Microwave - I have bought this same microwave three times now! I don't want anything else because this one is so good. The menu for cooking various items is fabulous and varied. The convection oven works great. I bought the stainless steel version this time and it is just beautiful.

Bought this as a replacement to a 17yr old microwave that gave up the ghost. Figured that the SHARP lasted for 17 years why bother with a different brand. Best Buy was considerably less expensive than Lo??? and Hom? D????. Turnaround time - 1 week, but for the money savings, not an issue. Nice feature, convection and rotating turntable. Funny thing is, a standard over the range microwave which would have fit is 250 without rotating turntable - rotating turntable, add another 100 to bring it up to 350 - for another 130 you can get a convection oven and throw out the toaster oven on the counter top! (after all that unit only really makes toast by baking the bread by turning it brown anyway). Want to make real toast, go to Wal???? and buy a two slice toaster for $8 - in two minutes you have toast, not the 8 minute toast from the toaster oven! Real toasters are toasters, not ovens!

This oven is very quite. Not as loud as the sharp microwave we had before. ( 22 yrs) Will take a little time too get use to cooking in the convection oven. The roast came out very moist. Looks great above the stove. Is very easy to use.

Needed more than a microwave in my basement for a kitchenette and this unit fit the bill. Didn't have enough power for a stove/oven and wanted more than a microwave so the convection oven part of this unit helped me provide more functionality. Have only been using it for a month, but so far so good.

We previously had a Sharp Microwave that was installed in 198sumthing and when I saw this product online. I was "all in" and for the most part it is great. A little off on the "Sensor Cooking" but once you get a hang of the necessary time to cook certain food stuffs..it's not a deal breaker. Hoping this one last as long as our previous Sharp. It was easy for the Installation people to install because it basically had the same template as the previous product. The Installers mentioned "I wish everyone bought the same product." So, I would guess that if you were doing your own install. It might be a bit easier if you bought a device that was the same as your old device. All-in-all ..Great product.

Had some problems to start but with the help from customer service the problem was solved . The shipping was faster then normal. You did a great job . Thank you Lloyd Baker

The built in microwave we had before had the plastic handle held on by two screws. The handle broke and microwave had to be replaced. This one has a push button which eliminates that problem. It works great and easy to install. I would buy this again.

Easy to operate, easy to clean, cuts prep time, good value. Replaces one year one day unit in my motorhome

This is our second identical model - the first one made it 7 years. Had two warranty issues that were fixed for free but then after 7 years the turntable went out and became a nuisance. Convection oven is great, microwave is great - highly recommend this microwave. Only drawback is that the fan is loud when you use the convection oven but that's a minor item compared to the features.

I am a regular purchaser of products sold by Best Buy. Never had a problem with anything bought from Best Buy until now. This microwave has broken twice since purchase in less than 6 months. First time, the door wouldn't open. Sharp replaced the product. Second time the entire power system went out. Now I have to purchase another microwave. Generally Best Buy is great but this product has thrown my money down the drain. Run from this microwave. Run far and run fast.