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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 393 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the ease of use, sleek design, and convenient size of the 24" 1.2 Cu. Ft. Built-in Microwave Drawer. Many appreciate the ease of installation and the microwave's performance, particularly its fast and even heating capabilities. However, some find the price to be high and express concerns about the control panel's lack of backlighting and the absence of a turntable. A few users also reported issues with the keypad and timer functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 393 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Pros: Heats evenly. Looks fancy. Has all the options required in a microwave Installed myself, no big deal just requires a bit of research. Cons: The drawer when opening doesn’t stop smooth in the end. If you have a full cup of liquid, it will spill. Installation instruction was pretty clear except the tilt block. Either they should provide one or say what exactly is it. I eventually used a wooden block of 2x4x6.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, love the integrated clean look and the drawer vs a swing out door. A bit pricey but worth it for remodel.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Many compliments!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave drawer looks great in my new kitchen but I miss my old traditional microwave with spinning tray. I feel this drawer does not heat my food evenly. The foot gets very hot on top but the bottom stays cool. The interior space is also short so it will not fit tall items. It’s higher in cost as well but it does the job and looks very nice.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we appreciate your feedback, however, we would like to know more about the issue you are having regarding the unit not heating your food evenly. Please email us at [email protected] referring case number 9430105 so we may look into this matter for you. Sharp

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great in kitchen, love display pointing up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were delighted to get a drawer microwave for our undercounter position. Handyman created frame to fit opening. The controls pointing up is so convenient. The drawer opens and closes smoothly. I appreciate being able to just bump it closed. Heats food quickly. Has enough options. No complaints in 1st month.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Thank you so much for your feedback. We love knowing that Sharp - 24" 1.2 Cu. Ft. Built-in Microwave Drawer - Stainless Steel has met your expectations. Thank you for allowing Sharp to be a part of your home. If there is ever anything you need, please feel welcome to connect with us at any time. It’s a pleasure to have you as part of our Sharp family. Sharp

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great built in option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick. Product was easy to set up and install. Placed in a 30 inch microwave lower cabinet with cabinet drawer below. Had to notch out opening 1/2 inch on both sides but unit covered rough cut edges so they are not visable. Been using it for one month no problems. Like the reheat sensing option. Thaw option stops, beeps, and reminds you to rotate to evenly thaw nicely so you thaw, not cook your frozen meat.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little microwave. This is my first built in and it works perfectly. I could not be happier with the size and function.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, thank you so much for your feedback. We love knowing that the Sharp - 24" 1.2 Cu. Ft. Built-In Microwave Drawer - Black Stainless Steel has met your expectations. Thank you for allowing Sharp to be a part of your home. If there is ever anything you need, please feel welcome to connect with us at any time. It’s a pleasure to have you as part of our Sharp family. Sharp

  • Rated 5 out of 5 stars

    Alex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave and runs quiet. Door glides open smoothly and plastic coating over buttons is sturdy/wont crack. If you're having cabinets made, I recommend buying this first so that your carpenter can take exact measurements. (Ours had to come back and cut a notch in the top of the cabinet opening to make it fit. The notch needed was for the raised housing for the flip out panel. This wasn't readily apparent from the spec sheet.)

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We love knowing that your Sharp - 24" 1.2 Cu. Ft. Built-in Microwave Drawer has met your expectations. Thank you for allowing Sharp to be a part of your home. If there is ever anything you need, please feel welcome to connect with us at any time. It’s a pleasure to have you as part of our Sharp family. Sharp

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very nice and works very well. If you are looking for an under the cabinet microwave I recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceptional product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only microwave I recommend to my clients ! I just love it !

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, thank you so much for your feedback. We love knowing that Sharp - 24" 1.2 Cu. Ft. Built-in Microwave Drawer has met your expectations. Thank you for allowing Sharp to be a part of your home. If there is ever anything you need, please feel welcome to connect with us at any time. It’s a pleasure to have you as part of our Sharp family. Sharp

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first drawer microwave and it’s so cool! Lots of features and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works well. Hopefully it will work for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Great idea / horrible unit or design!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, beautiful sleek design. Does NOT sit flush in my custom built island. My cabinet company had to shim the bottom front to try and make it sit flush but it still does not! Bad design or faulty unit with bent frame! I will be contacting customer service and having them come out to fix, adjust or replace the unit! I didn’t pay $1,300 for a clean sleek flush custom look and it NOT be.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are very sorry to hear of this inconvenience this has caused you. The unit was made compatible with a flush mount deflector kit (purchased separately) if you desire to have the unit flush mounted. If you have any further concerns, please reach out to us at [email protected]. Sharp

  • Rated 5 out of 5 stars

    LOVE, LOVE, LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the sleek look and it is amazing. I originally had one of those over the oven microwave/exhaust. Now I have a real fan and an excellent microwave that is out of the way. I wish I had purchased this when it was first became available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted this microwave drawer for a while but could not find anyone to do a small job and install it. Best Buy did a great job on delivery and installation. The installers were polite and very neat. Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with microwave drawer. The black stainless steel looks and feels great. I made the purchase right before the price increased which was even better. My cabinet was wider than the microwave so adjustments need to be be made other than that no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an attractive and functional microwave for our new kitchen. This model fit the bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp Microwave Drawer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this microwave. Works and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Installation
    Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    Modern looking Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well designed product from Sharp who is the leader in Microwave Technology. Looks Posh and Modern. Fits well under the Counter. Easy to access with the pull out drawer. The interface is a little confusing to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good microwave drawer, but expensife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great microwave drawer, works well, looks great in the kitchen. It is expensive though. Our first one broke after 3.5 years, it was the heating element that could not be replaced. Since everything else in our kitchen is black stainless, there are only limited options for a microwave drawer in black stainless.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We love knowing that your Sharp - 24" 1.2 Cu. Ft. Built-In Microwave Drawer - Black Stainless Steel, has met your expectations. Thank you for allowing Sharp to be a part of your home. If there is ever anything you need, please feel welcome to connect with us at any time. It’s a pleasure to have you as part of our Sharp family. Sharp

  • Cons mentioned:
    Turntable

    Rated 5 out of 5 stars

    Sharpe microwave drawer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s see if I can give a good review. Well the microwave works as designed, the functions are easy enough to figure out with little issues. It is a space saver so we designed it to fit into our island, where it fits perfectly and is not taking up valuable counter space. My issue is not anything to do with the microwave, but shipping. I purchased this guy three times once from Amazon, once from Home Depot and both times upon arrival I opened the box and there was shipping damage looks like both took a hard fall on the corner. I had to send both back. My third purchase was from Best Buy opened the box no damage got it home installed it easy enough. I have very much enjoyed this item, heats nicely. It opens from the top and load it from the top (like a drawer pull). The only two issues (really non issues) with this microwave is it is pretty expensive but it is next level and that alone comes with cost. Second, most microwaves come with a turntable, this one does not. It seems to do well at getting things evenly warm but as I prefer I would rather it have one. It also has no type of removable tray/plate, you just place your plate onto the bottom of the microwave. I feel over time this may cause a dark spot on the bottom. The microwave is new so at this time I can only give a good review for the cost it SHOULD last a long time...hoping anyway. Well that’s it folks my honest review, sorry a little long but It’s my review and it is what it is.

    I would recommend this to a friend
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