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Customer Ratings & Reviews

Your price for this item is $129.99
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Customer reviews

Rating 3.8 out of 5 stars with 12 reviews

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  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    Top notch towel warmer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new towel warmer.. the quality is top notch! I look forward to using it every night… I would highly recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just ok- it takes a while for it to get warm and it doesn’t get that warm when it Does. I usually have to run it for 2 cycles which take forever. There are better warmers out there though this was just convenient at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bought the towel warmer I’d been eyeing for months and I’m obsessed. It heats quickly, fits my 2 bath towels, and makes every shower feel like a spa day. Total game changer. No more using the dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warmth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product with the slim profiles so it fits in small spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Light indicates you when warm and ready.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Towel warmer sucks. I bought one from Amazon that didn't look as nice and got towels warm in a matter of minutes. Replaced it with this one b/c it looked nicer and I have literally left towels in for as long as 45 mins and it's barely warm. Would NOT recommend. I wish I could return.

    No, I would not recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure you're satisfied with your purchase, so please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/ if there's anything we can do to assist.

  • Rated 5 out of 5 stars

    Best Christmas gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic! It was a gift for my son's girlfriend and she lo es it!! She's used it daily and gushes about how wonderful it is. It's the best purchase I've made in a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant hit with the whole family!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to snag one of these up during the black friday sales, they sell out like hot bread. If you can, you will not regret picking one of these up. It may seem like a luxury but once you experience a warm towel after a shower you will always wonder how you managed to live without one in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should’ve bought TWO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. I should have gotten two of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spa Treatment at home!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, just plug in. Throw in your towel and by the time your done you have a warm towel to dry yourself with. Great for the kids too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 3 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a birthday in July. And by October it started having issues. Now it doesn’t work at all. I had seen reviews for this product that stated people had purchased it and it stopped working within a few months. I decided to ignore those reviews and try it myself since Sharper Image is supposed to be a reputable brand. I regret not listening to the reviews. There are supposed to be two light settings blue when warming and red when warmed. Our warmer started having a purple light and would not shut off or warm. When it did shut off it would come back on randomly. The light also is coming on when the power button is not even on. To get the lights to turn off we have to unplug the warmer. DO NOT BUY THIS WARMER UNLESS YOU WANT TO WASTE $150 dollars. Complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that your experience with our products is nothing short of the best, so if there's anything you'd like to discuss further, please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  • Rated 1 out of 5 stars

    Trash products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last 5 months and there is no warranty. Literally bought garbage.

    No, I would not recommend this to a friend
  • Customer reviews from MSBrands

    User rating, 4.7 out of 5 stars with 31 reviews on MSBrands.

    See all MSBrands reviews
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