Customers highly value the sound quality, comfort, and long battery life of the OpenComm UC Wireless Bone Conduction Stereo Bluetooth Headset. Many appreciate its lightweight design and ease of use with PCs and phones. However, some users found the fit to be less than ideal and experienced occasional connectivity issues, particularly with the USB dongle. A few also noted the absence of a physical mute button as a drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
Great but broken microphone after 18 months
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using these for 10-12 hours a day 5 days a week for (remote) work calls and listening to podcasts. They offer great noise cancellation and great battery life and leave the ears open so you're aware of what's going on around you (which is great if you're deaf in one ear like I am). They do interfere with glasses frames, but they are low profile enough that you get used to it and it hasn't caused any discomfort or irritation.
The ability to connect to 2 devices is great, however the audible beeps when you are out of range of one of the connected device is annoying. There is no way to disable this so you have to turn off the headset and turn it back on, or disconnect it manually from the other device which is inconvenient. I also have the OpenRun Pro for exercising and you can at least use the Shokz app to disconnect from other paired devices.
Unfortunately at the 12 month mark the microphone connection started periodically dropping (requiring readjustment/rotation of the mic several times to establish electrical connection).
After 18 months the boom mic arm broke/cracked and now the microphone no longer works rendering this useless for calls.
Great headset, but at $200 I will shop around before I purchase another one to replace it. I have several Plantronics headsets (Voyager 5220, Focus UC) that I have been using for 5+ years and other than degraded battery life they haven't had any mic issues. It's a shame Plantronics was bought by Poly and they haven't bothered to update the Voyager series (specifically better battery life) or I would consider switching back to those as my daily driver.
I would recommend this to a friend
Rated 4 out of 5 stars
Barely notice they are there
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Comfort even when wearing them all day. Great audio quaility and the microphone isolates your voice well for the caller on the other end. Good for the office or at home but can be difficult to hear the caller when in an area with a lot of ambient noise.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Connected to our phones and the computer very easily. sound quality is like no other and i really enjoy being able to hear everything else while i play music in the background. Comes with an awesome case and magnetic charger
I would recommend this to a friend
Rated 4 out of 5 stars
Light weight, good fit, hates water
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the head set, it fits really good and i forget im wearing it sometimes. I do wear mine outside while working and if it rains it messes with the mic. Really wish it were more water proof but hey it sounds really good
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Mr
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shokz opencomm are the most user friendly headphones, very light and comfortable to use and you don't get disconnected to the surroundings
I would recommend this to a friend
Rated 4 out of 5 stars
Great for calls, meh for music
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well in a busy office setting where you would think it wouldnt. Gives you verdigo if you listen to music for too long.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Comfortable, Long Battery but Clumsy Microphone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Summary:
Like the other Shokz open-ear headphones, these don’t block your ears, are comfortable to wear, sound good and have extra-long all-day battery life. The key benefits of the OpenComm UC over the regular models; however, is that they come with a pre-paired Bluetooth dongle for PC/Mac and have a rotating noise-canceling boom microphone. That makes these a much better choice for use on phone calls and video meetings. Aside from a few small needed improvements related to the boom microphone, these are really great for business calls and meetings, but equally good just to listen to music in between.
Pros:
* Comfortable to wear for extended periods of time.
* They don’t cover your ears so you can still hear other things when they’re not in use without taking them off.
* The noise-canceling boom microphone works well with clear voice on the other end of the call/meeting.
* All-day battery life.
* When discharged, you can get through another meeting with a quick charge.
* Can connect to your computer and your phone at the same time.
* Includes nice carrying case for travel use.
Cons:
* Proprietary charging cable that you need to keep nearby.
* Rotating boom microphone is really difficult to move with one hand.
* Microphone Mute requires two buttons pushed at the same time with one hand.
* Range is typical for a Bluetooth device and not as far as other wireless headset tech (like DECT).
Setup:
Charging the headset is easy with the proprietary magnetic cable. One end is a standard USB-A and the other is a magnetic connection to the headset that fits only one way. There is a light on the headset that indicates when charging is in progress or completed. Once it’s done charging, power it on with a long press of the Volume + button.
This is a Bluetooth headset and pairs/connects like any other similar device. The headset and included Bluetooth (UC) dongle use a newer and more stable Bluetooth radio than most PCs and Macs. If your computer doesn’t have built-in Bluetooth or even if it does but has an older version of built-in Bluetooth, the provided USB dongle is pre-paired and may have a more robust connection. Regardless, you don’t need to use the provided dongle and can instead just pair the headset to your computer’s built-in Bluetooth if desired, but I found on my 2019 Mac that the dongle had a better connection than the built-in Bluetooth on my Mac.
If you’re using the dongle, the headset is pre-paired so it just connects and works. If you’re not using the dongle, the headset should be in Bluetooth pairing mode on first use and you just pair it to your computer or other device as normal. There’s a friendly voice in the headset that says when it’s connecting, paired, connected or in need of charge.
Usage:
Once the headset is charged up, powered on and connected to your computer or other device, just make sure it is set as the default audio device (“Shokz Open Loop 100” on my Mac). Wearing a Shokz headset is a little different than others in that the headset slips over your ears and sits in front of them. When worn properly, you can still hear anything in the room while also hearing audio through them. They are light and don’t squeeze my head enough to be uncomfortable for a full day of work.
On the bottom of the right earpiece are two buttons for Volume Up and Down. The Volume Up button serves double-duty to power the headset on or off. There is a multifunction button on the right temple that does the usual of play, pause, skip, answer, end.
I spend the day wearing my headset while working from home and jumping on various business meetings, taking calls, or listening to videos on my computer. Because I can still hear my surroundings, I don’t need to take the headset off often.
A few small complaints, though; the microphone boom can be rotated up to store or down to have it near your mouth for better voice pickup. The rotating parts are so tight that it really takes quite a bit of effort to rotate the boom up or down with one hand. I would prefer that it were easier and smoother to do that with one hand.
The boom microphone works really well at picking up voices and not surroundings. However; other similar products that I’ve used had a nice features that mutes the microphone when the boom is up and unmutes it when the boom is down. This microphone is active whether it’s up or down. To mute the microphone, you have to press and hold both the Volume Up and Down buttons at the same time and do that again to unmute it. Definitely not as easy or convenient.
Audio quality is quite good for this type of product. There is some audio leakage (others nearby can hear what you’re listening to) but overall it’s pretty quiet for others around you. These don’t sound as clear and vibrant for music as the standard Shokz headphones, but their built-in boom microphone is significantly better for voice calls and meetings. Standard on-the-ear headsets may sound better, but are not as comfortable for long periods of time and you have to take them off to hear others nearby.
Since these are using the Bluetooth standard, they have limited roaming range. I found that I can walk to the next room over but they lost connection any further than 30+ feet away from my Mac. My other work headset (which blocks both ears) uses DECT and allows me to roam to the other end of my house while still remaining connected. Of course, range is highly dependent on placement of the Bluetooth UC dongle, the composition of your home and walls, etc…
Conclusion:
The Shokz OpenComm UC is a well-rounded bluetooth headset suitable for all-day use where phone or video calls are a higher priority than listening to music. Its microphone is much better than your typical music headset mic, it has significantly longer battery life than a typical music headset, and it doesn’t force you to take them off to hear what’s going on around you. While the microphone boom can benefit from some ease of use refinements, the headset overall is a solid product and would be welcome in any home office setting.
I would recommend this to a friend
Rated 5 out of 5 stars
I'm bus driver
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's fantastic I never see this product,so easy listening And talking
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connectivity, Fit, Mute
Rated 5 out of 5 stars
Great microphone performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
## What’s different with this UC version?
The UC version of the Shokz OpenComm headphones includes a Bluetooth USB dongle (the original OpenComm did not include a dongle). The dongle is a nice addition even if your computer already has built-in Bluetooth because the Bluetooth technology in the dongle might be newer and provide better sound quality than the Bluetooth chip built-in to many laptops. This also allows you to more easily switch machines by simply unplugging the dongle and plugging it into another computer (the headphones are paired to the dongle and not the computer).
Note that the dongle only supports a USB-A connection (the standard rectangular port), so if you’re laptop only has USB-C port (smaller and rounder), you’ll need a USB-C to USB-A adapter, which is not included with this unit.
## Design
Unless I’m on a plane or in a noisy environment, I prefer “open air” headphones like the regular AirPods so I can still hear what is going on around. This is especially true for video and phone calls as over-the-ear or in-ear headphones make me feel like I’m “underwater” when I talk.
Shokz (formerly AfterShokz) headphones are typically geared for runners and those who workout outdoors as your ear canals are not blocked so you can be aware of traffic and other people nearby. They use “bone conduction” technology to deliver the music to your inner ear without placing anything over your ear or otherwise block it.
The Shokz OpenComm fit over your ears and around the back of your head. If I’m wearing a collared shirt, the collar can sometimes push against the back of the OpenComm and shift them around a bit. It’s a little annoying, but I find these way more comfortable than larger over-the-ear headsets.
## Performance
The main issue I’ve run into with using Bluetooth headphones with my work laptop is that many laptops use an outdated or lower-quality Bluetooth chip that doesn’t support the latest Bluetooth microphone protocols (technically, they don’t support the HFP 1.6 or higher protocol). Therefore, listening to content via Bluetooth is usually fine, but as soon as you open Zoom, Teams, or another app that uses the microphone, sound quality drops and my voice sounds robotic to other users.
The UC version of the Shokz OpenComm headphones solves this issue by including their own USB dongle that provides a high quality voice connection and automatically handles the switching between “music” (headphone) mode and “voice” (headset) mode. The dongle shows up like a regular USB sound device (like a wired headset would), so it should not be blocked even if your work machine is locked down, but of course you’ll want to verify with your company that connecting a wireless headset to your PC does not violate any company policies.
I performed some test calls with myself (using a separate device to listen to my voice) and my co-workers, and my co-workers confirmed my finding that my voice comes through clear and natural (non-robotic) sounding. I’m also impressed with how the microphone on the OpenComm effectively seems to filter out environmental noises such as soft music playing and even typing on a keyboard.
The audio coming from OpenComm is very good. Speech comes through loud and clear, and music even sounds good, although bass is lacking which seems to be on-par with most bone conduction headphones. The only issue I’ve noticed is that opening my jaw wide — like when eating — can make the sound softer (I guess the bone conductor shifts off my temple slightly), but I can still understand what is being said.
## Features
Volume control and muting: There are two volume buttons on the right side of the OpenComm that sync the volume change with the volume slider in Windows. When you’re on a call, you can also mute the microphone by pressing and holding both volume buttons at the same time. This is a little tricky to do with one hand, but thankfully you don’t have to press both at exactly the same time to invoke the mute function.
No Microsoft Teams certification: The Shokz OpenComm are technically not Microsoft Teams certified, so the mute status does not sync with the mute button inside of Teams. Otherwise, these headphones work fine with Teams, Zoom, and basically any other video and audio conferencing platform. You’ll just want to verify in the settings for Zoom, Teams, etc that the headphones are selected as your audio device (which the name of these headphones sometimes show up as “Avantree” on my computer, which I’m assuming is the manufacturer of the dongle).
Dual device pairing: I found that I could pair the headphones with both the dongle (computer) and my iPhone at the same time, however, I could not get the headphones to switch from the dongle to listen to music from my iPhone.
Proprietary charging connector: Unfortunately, the OpenComm UC do not use a standard USB-C or even Micro USB connection to charge. They use a proprietary magnetic charging cable, which isn’t a huge issue in itself, but I worry about being able to find a replacement if something happens to this cord.
## Summary
Shokz OpenComm UC Wireless Bone Conduction Headphones are great for those of us that don’t like to have something stuffed in our ears during a conference call. This UC version includes a Bluetooth USB dongle that provides a high quality voice connection and automatically handles the switching between “music” and “voice” modes. The audio coming from OpenComm is very good, with speech coming through loud and clear and music even sounding good, although bass is lacking. The headphones also feature volume control and muting, but are not Microsoft Teams certified.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
FANTASTIC SOUNDING HEADPHONES EVEN FOR MUSIC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
SHOKZ - OPENCOMM UC WIRELESS BONE CONDUCTION HEADPHONES - BLACK
MODEL:C102-AA-BK-USSKU:6512797
FANTASTIC SOUNDING HEADPHONES EVEN FOR MUSIC
I was really surprised at how good these headphones sound overall. They sound better than most headphones I’ve tested in the past 3 years (about 15 sets). I was expecting average sounding conference headphones with a focus on the noise canceling microphone, instead of a full range audio headset. Is it perfect, no, but it is surprisingly good overall.
PROS
- Lightweight
- Flexible
- Comfortable
- Open Ear
- Very good audio sound
- Very good microphone quality
- Color Touch Screen Controls
- Physical buttons to press for volume and call functions
- Bluetooth Connectivity
CONS
- Ugg, another proprietary charging cable – yuck. Just use USB-C PEOPLE
SETUP
In my case I needed this for my PC and conference calls, so I just used the Bluetooth from my PC to pair with the SHOKZ OPENCOMM UC. It is nice to know I have the dongle if needed. My home office is only 12x10 so I don’t need a ton of distance.
I gave the headset a quick charge before using it for the first time. It says a 5 minute quick charge can give you up to 2 hours of use.
OPERATING
The operation is easy link any other headset. I like that the main button for call functions is large and easy to find / use.
It is nice that I can be listening to music with good quality, then take a call without changing devices. What I mean it that the music quality is perfectly fine compared to other more conference call focused sets, so I don’t have to choose one over the other.
MIC QUALITY
The microphone quality is outstanding. No complaints from the listeners on the other side of the call.
SUMMARY
I think the SHOKZ - OPENCOMM UC headphones are perfect for open office / open workspaces, shared workspaces, anywhere you want some privacy to listen to what you want, but still be able to take calls without worrying about a lot of background nose.
I recommend them.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Great headphones for work from home!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These are amazing if you work from home, which I do. They are extremely light and so comfortable to use. Since they conduct sound via the bones around your ears, there are no sweaty ear pads nor uncomfortable earplugs going into your ear canals. They include a USB dongle for PC/Mac, a charging cable and a quick guide (which I will say, its very barebones, I highly recommend you head to their website and download the manual, as there are many functions that are not in the included guide, huge con!, read about this later).
On one side you have your volume buttons, that serve some functions and there is also a "multifunction' button/pad on one side that has more functions (like answer calls, hang up, play, pause music etc).
The only con, is I was highly worried that I did not see any "mute mic" function anywhere the included quick guide nor printed on the headphones themselves. Anyone that works on the phone, knows how important this is, as offer you must mute yourself while you work and don't want the other party hearing. So I head into their website and found out the full manual for the headphones. Lo and behold, there is a mute function, and many other functions not printed on the included quick guide (this should be included), like put a call on hold, answer and hang up call on hold etc etc. Download the manual!
The sound quality is great and I can hear everyone clearly and they can too. Since they conduct sound through your bones, if you work on a noise environment, you can even wear ear plugs or cover your ears temporarily and it will not affect the sound of these headphones. They are super light and extremely comfy. If you work 8 hours like me on the phone, you will love these, no more sore/hot ear lobes or sticky ear canals with something inside! They work great with a PC and Mac using the included USB stick, but they are also bluetooth, so you can pair them with a phone/tablet.
Highly recommend it, if you work from home (or on the phones at work and they let you bring your own headset) get these!!
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
A Decent Office Headset Looking for a Purpose
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hi, my name is Kevin and I have a headphone addiction. I’ve been interested in testing some bone conduction headphones for a long time and jumped on the opportunity to test the Shokz OpenComm UC. I work in an office and love listening to audiobooks or music while still being able to collaborate with my coworkers and attend online meetings so I thought these headphones might be a good fit for my use case. I’ll start with my overall impressions of the Shokz OpenComm UC and then break down the review a little more.
Overall Impressions:
The Shokz OpenComm UC headphones are an interesting product that may fit the bill for very specific scenarios, but come up short in too many categories for me to recommend them. Sound quality is good, but not great and that’s to be expected considering how they are circumventing your ears entirely. The connectivity is good, and the microphone is decent but the comfort is lacking. I’d look elsewhere if you wear glasses as these just weren’t comfortable to wear when I did. The Shokz OpenComm is a unique product that you’re either going to love or hate, depending on how you use it. There are many, much better office headsets out there, but if you want ones that work through bone conduction then you may just love these.
Unboxing/Build Quality:
The OpenComm UC comes with a nice hard case and includes the headset, a USB A dongle, and a charging cable. There is no charging brick, so you’ll have to come up with one of those or use your computer’s USB port. Build quality is solid and robust. Nothing feels cheap on this headset, other than the fact that it’s highly flexible due to the nature of how it wraps around.
Comfort/Ease of Use:
The first thing I noticed was the fit of these headphones. They sit on your ears and wrap around the back of your head. There is no sizing adjustment, but unless you have a very, very large head I don’t think sizing will be an issue. Comfort is okay as long as you’re not wearing glasses. At work, I tend to wear glasses at times when I’m working on my 4k monitor and these are absolutely not compatible if you do. You’ll find the legs of your glasses competing for the limited space behind your ears that the OpenComm headset is taking up and you’ll soon experience some pain as I did. This is disappointing as a lot of office workers tend to use glasses and this design is obviously intended to be leveraged by people working in an office.
There are 3 buttons on the headset. 2 volume buttons and a multifunction button that will allow you to play/pause, etc, depending on how many times you press it. Charging is done through a magnetic cable that attaches to the headset securely while the other end is just a standard USB connector. Nothing about the headset is hard to understand and operating it is very simple, which is welcomed.
Sound Quality:
I wasn’t expecting anything stellar in terms of sound quality since these headphones do not actually sit in your ears, but I was pleasantly surprised. There was very little sound leakage and I was able to hear my audiobooks and attend my meetings just fine with the OpenComm UC. People heard me loud and clear using the microphone and I had no issues hearing them at medium volume. You’ll definitely have to crank up the volume in louder settings, but sound leakage is still minimal at these levels and that’s pretty impressive.
Connectivity:
Multipoint Bluetooth connectivity on this headset is fantastic and I had no issues having this connected to my phone and my laptop simultaneously, However, the dongle that comes with the unit presents its own set of challenges. Installing the dongle is easy and the headset will connect right away, but then you have no control over unpairing it or disconnecting it until you unplug the dongle or your headset is out of range long enough to finally disconnect. This is an issue because I would be connected to my phone via Bluetooth, but when I went to get coffee or to the restroom, the connection via the dongle to my MacBook would get spotty and cause the Bluetooth connection to also be affected. Considering the very limited range when using the USB dongle, this became more of an issue than I thought it would be. There should be a way to disconnect from the USB dongle or have it where that connection doesn’t affect the Bluetooth connection.
No, I would not recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Fit
Rated 4 out of 5 stars
Good Alternative To Earbuds And Earphones.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been waiting for bone conduction headphones to go mainstream for a few years. So, I was excited to test out the Shockz - OpenComm UC Wireless Bone Conduction Headphones. These Bone conduction headphones sit on the outside of my ears and bypass my ear canal completely. Meaning I can stick my fingers or earplugs into my ears and still clearly hear the sounds it is outputting. They are ideal for people that do not like earbuds in their ear canal, and do not like the heat or pressure of earphones on their ears. They are also exceptionally light and comfortable.
As for the sound quality, it is surprisingly good. While listening to music, vocals were clear, and instruments had great sound separation. The only thing that was lacking was the boom of low-end bass in my ears. However, I could still feel the bass tapping on my face. When I was watching videos on my phone the sound was perfectly synchronized with the videos and everything sounded great. Phone and video calls are where these really stand out. On both ends of the call voices were crystal clear.
My only gripes with these headphones are that they are one size fits all and there is no adjustment for the band that goes around the back of my head. I would have preferred if they fit me tighter. Also, they are not very pocketable, and they bleed a lot of sound to the environment around me.
With all that said, they are a good set of headphones and are a great alternative to earbuds and earphones.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Perfect conferencing/meeting tool. Comfortable!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Shokz - OpenComm UC Wireless Bone Conduction Headphones.
Shokz OpenComm headphones exploit a nifty feature of human hearing. The bones of our head actually amplify sound vibrations and transmit them to our inner ear quite effectively. Shokz headphones are able to sit on our heads with the lightest support, while the sound generated by vibrating pads that sit on the cheek bone directly in front of our ears is heard and interpreted as sound by our brains. It works. Nothing is placed in our ears. Nothing blocks environmental sounds around us. And, the noise reduction processing that Shokz utilizes allows us to engage in conversations with minimal background intrusion.
SETUP: Charge the Shokz using its proprietary, magnetic charging cable and a USB charging “brick” you must provide. Hold Down the “+” volume/power button to establish the Bluetooth link and you’re in business. I had no problem connecting to both my iPhone or my MacBook Pro. Shokz includes a Bluetooth dongle to ensure you can connect to PCs that might not have their own Bluetooth radios. This Bluetooth dongle is the "Loop 100 Usb-A wireless adapter" sometimes discussed online re: the mute beep issue which this solves.
Placement on your cheek bones is not fussy. You do NOT have to place them close to your ears. In fact, I found I could use them for very extended stretches of time, the further forward on my cheek the better for comfort with no loss of volume or accuracy.
PERFORMANCE: The Shokz is purpose designed for Zoom, FaceTime, Skype, Teams and other conferencing Apps or simply to allow comfortable phone calls. It works perfectly. It sounds great. Participants on the other end of your calls would be surprised to learn you’re using headphones. The open design makes it easier to hear sound around you, but if you like loud music, the music will overwhelm those external sounds. Just be aware. That said, with a perfectly adequate volume for business or calls, you are able to go about your day having conversations with family or hearing the doorbell and never removing these headphones. Those on the other end will also thank you for sounding so clear with little background interference.
MUSIC LISTENING: Yes. You can. Here is where I’m reluctant to speak for anyone but myself. I had no trouble listening to music for hours, and even day after day. Everything sounded perfectly natural-ish, including a range of musical styles from 60s rock, modern pop, female, male or bands from every time period. I just didn’t love it. I would not reach for these for serious music listening. That’s all I have to say on this.
SUMMARY: The Shokz-OpenComm are a wonderful addition to the home office. For days in the actual office, I’d still bring them along for those long phone calls that can be so tiring on the ears and arms holding the phone. Another workplace problem solver. Easily recommended.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
No more ear fatigue on long conference calls
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In this new day and age of working from home, headphone comfort is very important to me and anything sitting on my ears for more than 2 hours can be tiring.
Pros:
*Very light and no ear fatigue
*Fantastic background noise cancelling mic
*Can be paired to multiple devices at once
*Comes with carrying case, albeit an oversized one
Cons:
*Charging uses a special cable
*No status light on the headphones
*Lack of a mute button and folding the mic boom doesn’t do the trick
My last headset was a “sit on ear” noise canceling headphones and while it was fantastic in the beginning, my ears started to hurt after a few hours of long conference calls. And since I wasn’t able to hear my own voice, I do feel like I was yelling into the mic without knowing. Open ear bone conduction headphones have always piqued my interest and I’m glad I was able to give this headset a good test.
The benefit of open ear is that there is literally nothing touching your ear. No more ear fatigue on those dreaded 2+ hour conference calls. The open ear design is much more natural and you can also be cognizant on your surrounding noises too. There is a bit of an adjustment period as the pressure of the bone conduction speakers are pressed right in front of your ear. Once you’re pass that, I actually look forward to slipping these on for meetings.
Sound quality has been surprisingly great. It may not be audiophile quality but enough for day-to-day conference call meetings. The mic does a fantastic job of picking up my voice and not my barking dogs in the background. Due to the limitations of the design, don’t expect heavy bass or even bother using this for music. The sound quality does nearly double when you put in a set of earplugs but that defeats the purpose of an open ear design.
The Shokz does charge fast but the cable is proprietary. Why can’t it be USB-C or even micro USB? Anything is better than the magnetic mess of cable it requires.
My work uses Microsoft Teams and this limits the certain button presses the Shokz can use. If you paired your Shokz to an iPhone, pressing both volume up and volume down will mute your call or music. But if you’re on a Team call with your laptop via the supplied dongle, the mute option is only on the app itself and not on the device. Luckily, there is zero lag between clicking the mute on Teams app and it muting or unmuting. With my last headset, there was literally a 5 second lag behind the beep before I can start talking.
Things that would make this headphone perfect are:
*Adding a physical mute button or folding the boom to mute
*Multifunction button isn’t programmable
*No app to help change settings
*No power indicator on the headset so I have no idea by glancing at it if its ON or OFF
*Include a dongle to go from USB-A to USB-C. My laptop doesn’t even have a USB-A port. Need an aftermarket adaptor to work.
Overall, I do recommend this bone conductive headset to anyone finding traditional “on ear” design a bit tiring. Giving it a 4 out of 5 due to no physical mute button for chat apps like Teams or Zoom and the special charging cable it requires.
I would recommend this to a friend
Rated 4 out of 5 stars
Light but w/ great sound & mic for meeting & calls
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Review of OpenCOMM UC
The first impression of the headset is how light if feels waring it for first time while maintain a conversation flawlessly without hiccup of connectivity.
Tested during multiple calls and the voice clarity was something like “I feel you are next to me” as per the immediate feedback from other side of the call.
It is the clarity of how can hear at both end while the connectivity of bluetooth runs without interruption putting aside the network or cell signal.
Now, the headset consist of (as per manufacturer specification)
- Bluetooth 5.1
- Noise Cancelling Boom Mic,
- Quick Charge,
- 16 Hour Talk Time
- All-Day Comfort
- Open-ear design
- Bone Conduction Stereo
- Multipoint Pairing - Support ups to 2 devices simultaneously.
- Connect to computer via Wireless Adapter. During the purchase can select with USB-A or USB-C.
What does well:
- Clarity of voice to both end without interruption. This is the main and strongest benefit.
- Wear Open-ear allowing the feeling of how light it is.
- Noise Cancelling Boom Mic. The other end barely hear my surrounding noise. One of the test, ested by having conversation next to a speaker while playing a music. At about 30-50% of volume, my counterpart barely could hear the music. Then as increase the volume then my counterpart started to hear louder background sound but was impressed that still my voice was clear.
- Supported distance staying away of the device (only for bluetooth connectivity) .
— Connected with mobile phone via bluetooth, then walking away more than 6ft and having walls between, I was still able to listen without interruption. Then when walked further, it disconnected and as walk back, it automatically connected and continue the session.
— Connected with desktop using USB-A. Unlike the experience with bluetooth connectivity, standing front of the notebook with USB-A, it become disconnected in about 2 feet or so.
Wish it does better:
- Connectivity with USB - support longer distance. Although it can be used with bluetooth that support it, then the purpose of UC diminish as doesn’t have point of installing with USB-A adapter. On the other hand, it limit the mobility within the office or space.
- Multipoint connectivity. - the process is bit awkward if I want to use across multiple devices and have two devices connected and switch in between with a third different device. As per instruction, it indicate multiple steps from turn off,, turn on, set to paring, press multifunction button. However, between turn off and on to set pairing, as per the experience I had, as setting to pairing, it turn off instead.
— Then it require to enable multipoint connectivity with several steps. Not sure why the design is such, but could have made automatically handled if detect more than one device connected and second device attempt to connect without any manual intervention in between as is designed.
- Placement of the headphone between ear and head produce bit of stress or pressure against the head while using for long time, I would say more than 15 minutes increasing as wear for hours in long meeting. This is immediately felt as take it off or switch to second headset that is over ear.
- Use of control buttons.
— For mute function, bit troublesome to press the buttons “+” and “-“ of volume all together.
— Enabling Pairing mode is awkward as mentioned above. As press the button “+” , it turn on or off and after multiple attempt enter to Pairing.
- For those wearing glass, need extra attention wearing the headset as not adjusting properly, immediately become uncomfortable at least from may experience.
- Magnetic Charging Port - connection become loose over time. This the feedback I received from user of different model of Shokz.
- The case that comes looks nice. But wish it is more compact and still protective so take less space in the bag.
Usage Experience of the headset with NFC function is not included as I don’t have devices that support NFC.
In overall is light and it deliver above average of sound and mic for meeting and call. For music and podcast good enough for sport activity. But use of its control for interchangeable between multiple devices suffer in the process. Unless it is used specific to one device or fixed connection with two devices, it make to wish it would do better.
As side note, when the Boom Mic is lifted toward up, it seems to mute automatically. I couldn’t find such detail in the manual, but during the test has been observed that the other end couldn’t hear me when I lifted it.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
Great For Everywhere You Need To Be
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bone conduction technology has come so far in the past few years. And I am a believer in what Shokz have brought to the forefront. I thought that people would be able to hear my conversations and my music while I'm out and about or even in the office, but oh, no. These things really bring sound through the contact of your frontal lobe. And I'm not just talking about muffles. I'm talking full on clear and crisp sound. The box contains the headphones, a special magnetic charging cable(USB-C or Micro USB won't do.) so take care of this cord. Still no charging brick. You can connect it to your PC or type A charging port from a power strip/surge protector. It takes a little over an hour to fully charge and that should give you 15 hours of life at medium volume. 8 to 10 hours if you keep it at full blast. The only problem I have, and it could be just me. I like to listen to my music loud and that gives off a buzzing sensation on my face That can be annoying. And after a while I start to get that ghost buzz feeling when it's not there.
The boom mic is noise cancelling. This means that even if I'm in a room full of coworkers, talking away, the person I'm talking to can barely hear it. It works wonders while I'm driving. The box also houses a USB A dongle so you can connect wirelessly to your PC with ease. Even though you can use this as a daily headset(with the rubberized exterior) because it is built for the elements outside of the opened charging ports [So be mindful of the weather.], these are primarly for home and office use. There are other Shokz headphones designed for more fitness focused lifestyles.
I said earlier, that it doesn't take long to charge, they can also get 2 hours of talk time from as little as 5 minutes of charge time. Outside of the little vibration issue from listening to stuff too loud, these are fabulous headphones. I can't help but recommend these to anyone that works in an office environment or works from home. Basically, if you spend any time in front of a computer, you should have these.
I would recommend this to a friend
Rated 4 out of 5 stars
Can hear your surroundings - Uncanny!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For certain work environments, it is important to be able to hear your surroundings, even when on a call, such as if you're working from home, or in a work environment where you converse with your coworkers frequently. This product is designed for that - using the bone conduction technology, the audio goes through your skull instead of your ears.
Setting it up is pretty easy - if you are connecting to a computer, the USB dongle is auto-paired to it and your system will switch to that automatically for input/output. The dongle does have a mult-function button to reset/pair as well. For other Bluetooth devices, you just need to press and hold the power button to get it into pairing mode.
Sound quality wise, it is a different story. For meetings where the priority is hearing everyone clearly, this is perfectly fine and adequate. In the few days I have had mine using Microsoft Teams and Slack as well as Zoom, I am able to hear people without any issue. The mic quality is adequate as well, though my colleagues have told me that the mic does pick up nearby noises. When it comes to music, however, it is OK. Because of the bone conduction technology, there is very little bass, but the mids and highs are surprisingly clear. If you turn the volume up on bass-heavy songs, you can actually feel the headset vibrate.
I am pleased that the headset is extremely lightweight, and that the boom mic is adjustable. For meetings and light background music, it should fit those needs perfectly. I would definitely chose this over your typical Bluetooth headset on the sheer fact that it is so lightweight yet has clear sound. Just dont expect audio-phile quality sound for music.
I would recommend this to a friend
Rated 4 out of 5 stars
A must for in office/working from home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Shokz OpenComm headphones are a game changer when it comes to the work from home/in office setting. There are multiple reason for this but the main ones being fit, design and function.
Fit: The one size fits all works great since these headphones loop around your ear and rest on top of the ear base so they do not fall off when you're moving around.
Design: The design of the headphones is wonderful since they are barley noticeable when on your head and they are so light that I would forget I had them on. The matte black color is simple and clean and the way the microphone slides effortlessly give the product a premium feel. There are very few buttons on the Shokz 1.button to start/end calls or skip tracks and a + and - button to higher and lower volume along with turning the headphones on and off.
Function: The purpose of these headphones is for you to be able to hear what you want (music, conference calls, Skype etc) and still be able to hear what is going on around you since your ears are not covered.
From my daily use of these I have noticed that the Shokz excel in voice clarity (hearing dialogue and others hearing me) when it comes to voice calls, I cannot stress enough how many of my co-workers asked what headphones I was using because they said it sounded as if I was sitting right in-front of them.
Shokz has done a great job with the OpenComm headphones when it comes to battery life and packaging. They come with a sleek case that is used to hold them when not being used and the magnetic charger simply snaps on so you don't have to fiddle when charging it, Shokz also includes a plug and play USB incase you don't want to fiddle with bluetooth settings when using on a computer. The headphones also charge rather quickly giving you 2 hours of talk time with a 5 min charge when you have that last minute meeting which you forgot about. From my experience the battery life is amazing for such a small product, I did a combination of music listening (8 hours) and voice calls (2 hours) and there was still about 30% battery left.
Now don't get me wrong these headphones are not made for heavy base and audiophile levels of music listening but they are wonderful for voice clarity and dialogue. The lack of an app for your phone isn't really that big of a deal since most apps don't do much the only issue is checking the battery level which you have to check through your blue tooth settings and that can be a bit complicated.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these headphones. I use them every day. Although the sound is not as good as with earbuds, the shocks make it up by not reduce your needing to stick something in your ear and greatly reducing your ambiance hearing. I find them very comfortable. The microphone works very well too and allows me to talk while working. Battery life is good enough for a full days work.