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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 1143 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers consistently note the easy setup, portability, and reliability of the Moxee 4G No-Contract Mobile Hotspot. Many customers appreciate its user-friendly interface and compact size, making it convenient for travel and on-the-go use. However, some users express concerns regarding data usage, battery life, activation issues, SIM card compatibility, and occasional connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,143 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mobile Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased tjis mobile portable Hotspot device and for the most part I am pleased with the compact size, easy to use 2 button function and readable display. Under $100 portable mobile internet device that is user friendly has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Inexpensive and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, perfect size, easy to use. It’s the perfect mobile hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Easy to hook up. Remember to get the straight talk card.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works for steam deck to game.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good enough for work. I use this for gaming on the steam deck, I do play all games decently fine. But for most part of hosting the party or the server for a game it will eat up the gigs easily. But yes works absolutely fine and does the job with its 4g at 25-50mps, while my iPhone only have speeds of 15-60kps as a hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Simple mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,easy to use ,for the price of this portable WiFi you can't beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed wifi where I was at so I decided to buy this hotspot device. It was easy to set up. Just needed to buy a data plan and boom I had wifi where I was at. Would definitely recommend if anyone needs wifi without the high price tag or wires attached.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised, Works well for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing came in and saved me after losing internet access following a fire at my home with a landlord that wouldn’t hire an electrician. While it occasionally had its hangups with getting connected to internet, it was very consistent in speed and connection for the most part. Some times the speeds were very bad, sometimes it was hard to get devices connected to it. But the setup, data refills, and overall ease of use made this thing a lifesaver and even handled gaming online. $50 for 40GB sure does add up, though!

    I would recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Waste of time and money…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyers beware…It’s a shame that Best Buy would sell these with expired SIM cards (at least that’s what SimpleMoblie tech support told me). You would need to buy another SIM card from Best Buy for the device to work or SimpleMobile will send you a SIM card for free if you call Tech support. I decided to wait a few days and let them send me a new SIM card. Once it arrived I called tech support again only for them to tell me that the new SIM card is expired and the old one is working fine… I still couldn’t get it to activate. I don’t think these guys know what they are doing and clearly they don’t care cause the new card clearly says on the back to activate that SIM card by 08/09/22. It’s April 2023. Needless to say I’m tossing this thing away and that $50 I’m not getting back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy looking for an option to create WiFi for my tablet! This device gives me everything that I was looking for! Connection is very reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works good- I like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works remarkably well! I’ve been using it to Stream Netflix to my TV while my Bro is connected as well using it for his Xbox online gaming AND our phones connected as well. You do burn through data pretty quick and it’s more expensive to use than a regular ISP but if you live somewhere there is no IDP available- this is a good option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions as expected but you have to buy an additional service card.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Hotspot w/o a contract

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile Hotspot worked at a high performance level during my two week vacation. The performance was high throughout the two weeks the convenience of no-contract purchase what you need when you need it. Very easy to set up w/o any issues just follow the directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this portable router for my child time at summer camp and it worked perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moxee simple mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and great for what I need it for but the set up is complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for 1 or 2 devices (laptop and phone) to get work done. The speed slows down when streaming movies or videos. Easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Did not work in area i was located in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to seup but did not work in the area I was working at. It was really far from the city so it was understandable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life-saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved, and our new internet installation was delayed. I needed something I could use at home for all my basic work needs, and this works great. Works well for streaming, too. Simple device, easy setup, and does what it needs to do. It was a huge relief to have my own network I could work on securely at home. It'll be nice to be able to take this traveling as well. Would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not very fucntional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is mot easy to use. I cant determine what my data balance is!!! Also, does not connect to a cell tower to easily access network and disconnects easily! Battery is very weak too! Needs to constantly be connected to power! Not happy with my purchase!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with streaming and downloading pictures. Will buy more at a future date

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for Hotel use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and set up. FYI: wait until you unpackage the wifi dont, buy a physical card. Setting up is done all online. And unfortunately it only works in major cities.

    I would recommend this to a friend
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