Customer Ratings & Reviews

The Simplisafe 12-piece security system is designed to be a whole-home security solution. Unboxing: The Simplisafe system comes packaged in a small, neat box. Inside the box are: - 1 base station - 1 keypad - 2 outdoor cameras - 1 recording camera - 6 entry sensors - 1 motion detector The system connects with your WiFi network, and the motion detectors, door and window entry sensors are cordless. You need to download the Simplisafe smartphone app to control the security system and to set up some of the devices; you can add other devices, like the window/door entry sensors, using the keypad. The Simplisafe Home Security app was easy to find and download in the Apple iOS store. You need to register for an account and obtain an account recovery code. Then the app walks you through the system installation. Pros: - Nicely designed, attractive and compact system components. - Keypad controls are intuitive. - Keypad has a touchpad at the top of its front face; press down on the edges of the touchpad to navigate through the menus. - You can activate an alarm monitoring service if you wish, for a subscription fee. The fee is typically less than the monthly fee for traditional alarm services. - The Keypad and entry alarm devices have adhesive pads, so no tools are required for installation. - A single motion sensor can cover quite a large room with its range and viewing angles. - If you have pets, you can install the motion sensor according to the type/size of pet(s). - Outdoor security cameras are wireless and have long-lasting batteries. They shine a bright light when activated. - The indoor Simplicam has a micro USB charging port and can record activity if your alarm is triggered; this requires a monitoring plan (additional cost). - You can add devices to the system, like additional entry sensors, extra sirens, panic buttons, smoke detectors, and more (purchase separately). Cons: - The security system requires moderate technical ability to set up. Though technically capable, we had a few false starts and contacted the toll-free help line. The Simplisafe representative helped us to complete the system setup. - The Simplisafe app instructions differ from the instructions in the Owner's Manual that comes with the system. - This kit does not include a glass break sensor; you can purchase one separately at an additional cost. - This kit comes with one keypad; in larger homes you may want a second keypad.

This is a very easy solution for a home security system. Since this is a multi-piece set, I love it that it comes in a very neat package that makes each item identifiable. So I can make no mistake in figuring out what a specific box is—box for the base, box for the camera, box for the door sensors, etc. Setting up was a breeze. Seems to me, Simplisafe lives up to its name of being simple. Once I opened the app and signed up, each step and component was very easy to set up. The base was very easy to set up and connect to the internet—then it acts as a hub to get all the other peripherals connected to my system. Each item, as I add them is very well-guided in the app—such as what tabs to pull, how to place them, even the indicator feedbacks on when they have been connected, and such. Subscription is not required if I will just stay on a self-monitored system, and the options to stay on an unpaid subscription is not bad at all. Although like any other home security system, paying will give access to 24/7 protection (plus the unlimited recordings and extended warranty--- I think the unpaid is good enough for me to manage my home. To be honest, I would pay for the subscription if only my Google Home system can have more integrations—but it seems to me, the only pluses I get is a voice-activation to turn on the monitoring (I can’t voice deactivate the system). At least at the time of me writing this, it comes with a 30-day interactive subscription that I can cancel anytime. I have not tried triggering it for the police to come over. So far, all components are working well—especially that I used other branded systems prior to this. Simplisafe has the best all-in-one solution from the get-go. Motion sensors are accurate (unlike some that get triggered by random shadows…), the cameras, are very clear and very well-built, and just the design of the system itself is tasteful to place in our carefully curated living areas. Overall though, it is a straightforward system with the right amount of frills depending on the need. Besides activating the system and asking for the system status, I hope there will be more voice activated features. Other than that, so far, I think this makes it so simple to feel safe in my home.

Confession: I have a fully functional competitors home security system in place right now, before installing the SimpliSafe 12 piece Home Kit. There were aspects of the presently installed system I wasn't thrilled about and the SimpliSafe system looked interesting. The 12 piece system came with the master unit, keypad, six entry sensors (doors/windows), 2 outdoor cameras, 1 indoor camera, and one motion sensor. It also came with 1 large outdoor sign stating protection via SimpliSafe Home Security and two indoor adhesive decals for windows. Everything came well packed and organized. After downloading the SimpliSafe APP for my iPhone, the directions via the APP were clear and precise. Setting up the Base Station was the first step, and just following the steps in the very clear APP got my system up and running. Additional items are available for purchase from SimpliSafe should you wish to add to your system, however. Do you need a tech to come do this? NO! Did it all myself with no problems. SimpliSafe does offer the tech services for those who do desire this, however. SO: in the end, what do I think? I'm very impressed with this system! I have full confidence it will do what it states it will do: protect my home! And, unlike the still installed ... but soon to be uninstalled OTHER unit, which raises monthly charges pretty regularly ... the monthly monitoring charges for SimpliSafe are honest and welcomed. Very nice system!

If you need an alarm system, you wouldn’t have the wrong choice with this Simplisafe bundle. Overall, the setup is very easy and straightforward. If you’ve never used a Simplisafe system, it’s the easiest it’s ever been now: just download the app and follow the few steps to get up and running. Included are door sensors, three total cameras, window sensors, and the keypad/base station. I wish that there were any motion sensors and a remote included, but that’s a minor thing and I knew going in. Speaking of the app, I never had any issues using it. The app isn’t bloated or anything; all the info you need is right there, and easily accessible. One note that some may not prefer is that you will need to create a Simplisafe account to start monitoring services. This is expected, but something to note is all. I wish there was a way to connect my cameras/monitoring to another alarm system. Of course, that probably won’t ever happen, but it would be nice to utilize other cameras if/when necessary. The alarm itself is quick to trigger, and you can customize a few of the settings to tweak the Home and Away modes through the app to tweak it for your needs. That little gripe aside, there’s not really much else to say about this Simplisafe system. The setup was easy, the monitoring is easy to use, my alarm worked as intended, and there are enough components included in this bundle to get give you a pretty solid protection area from the start.

I was so excited to get this!!! When we first bought our house it had door chimes that worked, but a security system that did not. Reasonably priced, and sure, it claimed it would be easy to install... I got the package and everything was packed separately which was a lot of cardboard, however a life saver to not get anything mixed up. So I followed the instructions and got the chimes installed on the doors and the kids windows-amazingly just remove take cover and pit in place. I installed the app on the phone and set up the keypad. Then I got a back injury which had me laid up for a week. While I could not pay too much attention to what was going on, I could tell the comings and goings by the door chimes. I had asked my sister to hang up the cameras but she would not- she is not a tech person as she puts it. So, a week later I get the cameras set -nothing difficult about it at all. I used the old camera mounts and only had to drill 1 more hole ( we get some very heavy winds here- I wanted to be on the safe side) I did not choose monitoring but I do get notifications. I feel a bit better having this but I did not put up the yard signs.

Setting the system up through the app was a breeze. Once the base station is set up, you can then set up other devices through the app like motion sensors, entry sensors, etc. just by pressing the button on the sensor. Super easy. Or you can use the keypad, but for me that's not as easy. Once installed you can choose a monitoring plan. I chose the self monitoring plan because I live in a fairly safe area. They offer plans that monitor the sensors, call you if there is an issue, and then they call the authorities, if that's what you need. The high-end plan also offers unlimited video recording. I also like the fact that you don't have to choose a monitoring plan. You can choose to get alerts and respond yourself. So far I'm very happy with the system. The video quality is good on the cameras, and the motion sensor and entry sensors work flawlessly. Everything works as advertised. It is so full-featured and well thought-out. If you want a full-featured security system that includes sensors (motion, water, glass breakage), cameras (indoor and out), video doorbell, etc., in one system that ties everything neatly together, SimpliSafe is a great choice.

The Simplisafe system is probably the most user friendly system I have utilized thus far. Each of the sensors came with adhesive that were easy to install. I did have a few issues, minor, but worth detailing: 1) 2 of my 6 sensors I needed to call customer service to activate 2) Connecting to 2.4ghz wifi takes a few extra steps, so be aware of that 3) You need one of the plans to do really anything --- one is $14.99, the other is $24.99. I just got the 24.99 one 4) The bundle does NOT come with a doorbell The lack of a doorbell camera with this $649 is VERY surprising to me. Doorbell cameras are very standard these days and I was disappointed that I didn't even get a discount code or anything with this package. Otherwise, the system is very user friendly, and much more easy to operate than other systems I have utilized through the app. I can arm/disarm the system via my app, I can view all of my cameras in real time and can view past motion recordings as well. Despite the issues, Simplisafe has probably the most friendly customer service department I have experienced in a long time, plus the wait times have dramatically improved from a few years ago when I used to have Simplisafe. Great home investment.

I have had other simplisafe home security systems I. The past, as well as others in between. I wanted to come back to Simplisafe due to the reputation, and quality products they produce. This whole security kit truly gives you everything you need, and they have done a great job at upgrading their technology. Out of the box you will see you have 12 pieces of equipment clearly labeled, packaged nicely, and multiple options for directions. QR code, as well as printed instructions included. Since I had an account previously, I just had to sign in, and get the benefits of the free interacive monitoring that is included for a limited time, other wise that plan is $27.99 a month. The new sleek, and touch screen keypad is a nice addition, as well as their motion sensor has been upgraded. I have a dog, and there are instructions on how to install depending on your dogs weight so it doesn’t accidentally trigger. You will also get door/window sensors, outside cameras, and an indoor camera. That was the only downside. The installation was smooth, and simple but the indoor camera took wayyyy too long to connect, and I had to reset it twice. Simple safe provides you with a sense of security, modern technology, and innovation that keeps me coming back. I feel much safer, and being able to see my dog and home, and know only true emergencies will trigger the system is comforting.

I was excited to get this SImplisafe system to work in concert with cams I already have. Installation should have been easy as I'm fairly handy and not shy about technology. I had issues with the app from the start. Getting the system to connect and stay connected was frustrating. I have a Pixel 6 Pro, and never thought I'd have issues like this. Hard part install was strait forward and not too difficult. Recommendation- Plan out everything in advance before install to save yourself some time. Mounting and connecting the outdoor cameras took me a total of about 30 minutes. one was easy the other more difficult due to location. I'm hoping the battery lasts so changes are few and far between. The adhesive on one of my entry sensors was no good. It kept coming loose and causing the alarm to go off. Purchased some aftermarket 15lb double sided tape, fixed it. The alarm is LOUD, your neighbors will know someone is in your house for sure. As a DIY install, it's probably the best out there with monitoring. It's also modular so you can add key fobs, more sensors, a water sensor, CO2 detector, etc. Time will tell how good the system holds up. I've had no issues with the monitor service so far, and people at Simplisafe have been friendly and helpful.

The product specifies the security systems is compatible with Alexa but it does not say that you need to pay for a plan to have the right to connect it to Alexa