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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the 10" Wifi Digital Picture Frame for its user-friendly setup process and the ability to effortlessly share and display cherished photo memories with loved ones. The frame's high-quality display and versatile settings ensure that photos can be viewed from any angle and customized to personal preferences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Pros mentioned:
    Easy setup

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a complete solution to give to a family member and this left me disappointed. The order processing was easy and efficient. The product initially was going well. I'd say the set up was easy enough and the quality of the product seemed okay. Then the devil was in the details. After it's all set up they ask you to pay for the service to send videos. This was disappointing as I wanted to keep this simple. I will be returning this product because I do not want to have to pay to send videos to my parents.

    No, I would not recommend this to a friend
    • Brand response from Skylight
      Posted .

      Thank you for taking the time to provide your feedback.

      We are pleased to hear that you found the order processing easy and efficient, and that the initial setup and product quality met your expectations. However, we are sorry to learn that you were disappointed with the additional cost for the video feature. We understand your desire for a straightforward and complete solution, and we apologize for any inconvenience this may have caused.

      Your feedback is invaluable, and we will consider it seriously as we continue to refine and enhance our offerings. We want all our customers to have a seamless and satisfying experience with Skylight Calendar, and we regret that we did not meet your expectations in this instance.

      If there's anything we can do to assist you further or if you have any other concerns, please do not hesitate to reach out to our customer service team at [email protected].

      Thank you again for your feedback and for giving us the opportunity to improve.

  • Rated 5 out of 5 stars

    Photo frames

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for Christmas gifts. Now all 3 of our fmily members can share photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such an awesome gift!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just set up my Skylight Frame tonight and it was so easy! It connected to my wifi right away and I was able to connect to rhe Skylight app seamlessly. Its been so fun adding pictures into the slide show and reminiscing. Planning to purchase as gifts for our parents so they can see pics of the grandkids! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can share pictures with family who I don’t always get to see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice frame great screen resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frame. Connection was easy. There are pay for services that add features but what comes free is enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skylight Picture Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this product in the past and have been completely satisfied with its performance.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 2 out of 5 stars

    pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is okay, I expected more. Warranty was only 3 months and couldn't stomach paying for video feature each year.

    No, I would not recommend this to a friend
    • Brand response from Skylight
      Posted .

      Thank you for your feedback. We're sorry to hear you're not fully satisfied. While the picture quality and warranty duration may not have met your expectations, we're constantly improving our products. Our 3-month warranty aims to ensure initial quality, but our support team is here to assist beyond that. Regarding the video feature subscription, it's optional, and the frame remains fully functional without it. We appreciate your support and welcome any further questions or concerns. Feel free to email us at [email protected].

  • Rated 4 out of 5 stars

    Gift that fits everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as gifts so believing they all worked out wonderful

    I would recommend this to a friend
  • Cons mentioned:
    Paid features

    Rated 1 out of 5 stars

    Requires subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame wont do much of anything without a subscription

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy setup and packed with features!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame has been a pleasure so far, I was able to pre-load images without taking it out of the box as I was giving this as a gift, and when I helped my mom set it up, it took less than 10 mins all said and done! Super high quality screen, and really elegant design overall.

    I would recommend this to a friend
  • Pros mentioned:
    Fun to look at

    Rated 5 out of 5 stars

    Really nice digital frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. She’s been begging me for one for awhile and I finally caved. The pictures are fun to look at while we sit in the living room area.

    I would recommend this to a friend
  • Cons mentioned:
    Multiple sources

    Rated 4 out of 5 stars

    Mom loved it for Mother's Day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to preload pictures for a ready to go gift. I'll keep uploading more. Wish it was easier to upload from other sources than my phone, but it can be done!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup you can make ajustment to any picture you send to the frame add text video I love it

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Easy to use and images look great.

    I would recommend this to a friend
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