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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the Refurbished Play:5 Wireless Speaker for its exceptional sound quality and easy setup process. Many customers rave about the speaker's impressive audio performance, describing it as "sounding even better" than expected. The convenience of setting up the speaker straight out of the box is also widely appreciated. While some customers mention the product's higher price point, they generally express satisfaction with the value they receive for the quality and features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just buy two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound, but in stereo they really shine. Obviously for the price you can get better sound with a dedicated setup...but for the sound AND the convenience...I love these speakers. They look good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sounds fantastic!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really liking this speaker. So far, I’m using it as a single speaker, but I plan to purchase another to pair up with it. Setup is a breeze with the app. I was adding it to an existing system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stereo sound from a single speaker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only using this as a single speaker instead of paired for stereo. Even considering that they sound great. I cannot wait to get another one to see how a stereo pair sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the refurbished play5 sonos.. saved money and it still looks brand new.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks! Great to hear you are enjoying your Play:5! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal - Awesome Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Refurbished Review) - The speaker was like new with a few small nicks on the edges. All in all, the speaker works great and easily incorporated in with all the other Sonos items I own.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected from Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sonos system and was very excited to get the play five but it definitely was not what I was expecting. The volume on it has to be turned way up and the quality of sound is just like the Play one. Also, where the cord connects to the speaker, becomes loose easily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full, rich, room filling sound. There are less expensive speakers on the market, but once you hear the sound from Sonos, you’ll be happy you didn’t settle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worried a little about buying a refurbished product, but I am very pleased with the speaker. Sound is clear and pure. It suits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product. Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound as expected from Sonos. Bought to create a stereo pair. Very happy with the result. Sound now fills large downstairs open area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker for using a turntable. I really like being able to airplay to this speaker. I have 2 in stereo paired,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos 5 wireless speaker sounds good only thing can not run with my old sonos 5 on the new sonos 2 system don"t like that!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound at a value price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Sonos speakers in our retail stores, great sound, awesome value and reduction in number of speakers in our stores.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better workers speakers I have ever heard, can’t imagine anyone being disappointed with the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and worth the refurb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker. Lots of clarity and dynamics. I bought the refurb to save some $$ and glad I did!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is the best! Would not hesitate to recommend for an integrated whole home experience!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome WiFi speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a great app and platform, the Sonos 5 is a great all around speaker with great bass and treble!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound from a great speaker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these wireless speakers to add to an existing Sonos system and they sound incredible,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super sound quality and looks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super heavy speaker! Super loud speaker! Super amazing looking speaker! Super great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good speaker for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked flawlessly for me. I am a big user of Sonos products and am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refurbished speaker and it is well worth the price, Bonus, it also has Airplay.

    I would recommend this to a friend
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