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Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV's picture quality, describing it as unmatched, stunning, and amazing. They also appreciate its color, easy setup, gaming features, OLED screen, and sound quality. While some have concerns about the remote control and warranty, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 776 reviews
  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Is OLED worth the extra price?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is in my Study, which is papered in dark blue grass cloth wall paper. The overall light level is on the dark side since the window has Plantation shutters in a walnut finish. Having set the stage, I have to say, the picture on this TV is spectacular. The blacks are very black and the overall sharpness of the picture is amazing. Since there is no competition with strong light from large windows, I can't address that issue but in a room with moderate or lower light levels, the picture and the saturation of the black areas is the best I've ever seen. The OLED is well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewD,

      Very nice! We're glad to hear that you like the picture quality of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Sony for years and I tried another name brand a few years ago and that’s about how long it lasted, so I am back to Sony, have another one a Bravia eight coming today.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Oled A80k Tv experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Oled tv from Sony, is a overly all decent tv, with great colors, great viewing angels, simple enough operating menu, but would prefer Samsung or Lg but still not too complex to navigate through apps. I believe this is a good choice for viewing movies for the realistic details, the smart motion feature is pretty decent for it as well. I have only two problems with this tv and that is the brightness, as this tv does not seem to get any brighter, especially when you are playing hdr games. And last is playing this with a gaming PC with high frame rate as it tends to suffer from screen tearing and connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Visual Creator Perspective

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For nearly three decades, clarity and sounds have mattered significantly to me, and I would rather not have either if it's not high quality. The Sony - 55" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV compliments my Mac edit suit. The colors are still true to Sony, and a fantastic acoustic from a TV, it can only be a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have owned. The picture quality is unmatched. The colors are so vibrant and the image appears so lifelike. Sony Oled TV’s are the gold standard.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a really great picture and the sound is awesome I barely have to turn the volume past 10 or 12 before it really has a roar when it's connected to my surround sound system in my bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shell, We couldn't agree more! We're delighted to hear you appreciate the superb picture and sound quality of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing TV, Sony is top notch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, I researched several brands before landing with the Sony Bravia. I've very happy with the decision. the Picture quality is amazing, the low-profile wall mount is sleek and easy to attach. OLED gives you deep blacks and great color accuracy, some reviews stated it's hard to see the picture in high natural/regular lighted areas. I can't say I have that problem but make sure you take that into account when going with OLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyO, We're glad that you are happy with your purchase. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Best TV Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go back to a regular TV! OLED is the best… the colors are so vibrant! This tv also comes with great sounds sound type effects so I didn’t even need a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ikaros, Choosing this TV will definitely be worth it! Thank you for choosing and purchasing Sony A80K OLED TV. We are happy to hear your purchase went well and you love the rich, vibrant colors and outstanding picture quality this OLED TV delivers. Glad to know you appreciate the amazing sound quality as well. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for upgrading to your A80K and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Wow. Just... wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first foray into OLED screens, but is not my first Sony TV. As all of the professionals suggest, I am using it in a dark room (my bedroom) which has the shades closed and is devoid of natural light most of the time. The deepness and richness of the colors are absolutely stunning. Everything about this TV is just gorgeous. I've been on the fence for a while now about which model to get and am so glad that I landed on this one. Pairs awesome with the Hue Sync and Hue Gradient lights and Sonos Beam/Sonos Sub sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sjrash,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV and how it works well with your home entertainment setup. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Picture and in Vivid Mode the picture is simply amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 1080p 50” Roku Smart TV, the difference is out of this world. The video quality presets aren’t terrible but after some tweaking it becomes amazing. Even cartoons look better, but the major blockbusters out now like Rings of Power, House of the Dragon, and Avatar are just phenomenal on this screen. 4/5 stars because every now and then the TV stutters a little, it’s closed out a few apps and returned to the home screen after freezing up a bit. Very infrequent, so far no real problems, but a bit disappointing considering that this is supposed to be one of the best tv’s on the market, particularly for this price bracket.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SebM, Thank you for upgrading to your new Sony A80K! We're very happy to hear that you appreciate the superb picture quality of this TV. Please make sure that the firmware version is up to date to ensure optimal performance. Also, try to perform a power reset the resolve these issues. If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:


      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Excellent TV with one small problem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR content is as good as it gets. Mine emits coil whine in dark scenes in non HDR mode. Sound is crisp and full.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    YES YES YES

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, once you go oled you can’t go back, the colors look amazing and watching movies is very entertaining. It’s amazing where tech is heading and it’s just getting so good. Havnt had a single issue with the TV since I bought it. Could’ve gone with some cheaper options but I’m so pleased I got this one. OLED ROCKS

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia Oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia Oled tv is a great tv to own. Picture quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeVazquez,

      Amazing! We're thrilled that you are enjoying the picture quality of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful colors with rich clarity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearest most colorful images this tv has. Worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LennyG, Amazing! We're very pleased to hear you like the vibrant colors and excellent picture clarity of your Sony A80K.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great picture with easy internet access.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, we're glad you like the ease of access and picture quality of our product With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Switching to Sony household

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this so much, we got a bigger version for our living room upgrade. The blacks are true black and detail is crisp. Its not too dark even with our lighting with windows. Glare really isnt an issue like i thought it would be with OLED. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful to hear, JessM! We're glad that you are impressed with the amazing picture quality of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you again for supporting Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV. Being an OLED means it has really good contrast, and the response times are low. Input lag is also good, and gets even better for games that support 120hz. I use a soundbar so won't comment on sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello chungo, We are glad that you like your new Sony BRAVIA OLED smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    As described

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned our Tv several months now. We are very pleased with the over all quality. The details are accurate and we are very happy with our purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesH,

      You made the right choice with the Sony A80K! We're thrilled that you are enjoying the picture quality of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great TV with Google Lag

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, amazing picture. The Home Screen is laggy when you first load it, really annoying. It’s the Android system, I tried to fix it button no luck. Once you get to the app it’s fine, but all the delay in the apps isn’t fun.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerW,

      Thank you for the review and we're glad to hear that you like the picture quality of the TV. We're sorry to hear the lagging issue with your television. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If the situation does not improve, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -David Sony_US

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