Customer Ratings & Reviews

A friend got a new TV for Christmas & was telling us how nice it was.Our TV was 11 yrs old. One morn when it was turned on a puff of smoke came out of it. I called my friend & asked him what we needed to have on a new TV. He said make sure, OLED, 4K, Smart TV, HD. When we gave this info to salesman he said there were 2. We got a 55" & we love it.We could not hook it up, so his son did it for us. We had an issue w/the sound on our old so we got a sound bar. The salesman said this TV adjusts the sound itself & he did not think we would need sound bar. The issues I had were corrected on the TV like he said they would be. so the sound bar went back.We had ROKU to get some additional channels but we don't need it now b/c this has it built in. When I told my friend what we got he laughed & said it is the exact one they have.

The Sony A8F is the best TV I have ever used not only due to the 10 bit panel colors and the Dolby Vision capability, but the sound is something you have to hear to believe. I have never heard such crystal clear audio come from a panel that is as thin as a piece of cardboard. The only flaws or things that I wish were better would be the lack of brightness, which is to be expected form an OLED panel and the fact that only 2 of the 4 HDMI's can do 4:4:4 Deep Color, but then again that is nitpicking. Seriously an amazing TV.

Let me say this upfront, I used to be a manager at Best Buy, 7 years, and I have been around computers, tv's and other electronics most of my adult life. I can say with all honesty, that this tv is absolutely one of the best that I have ever owned. This is an OLED so of course the picture is going to be nice. What makes this so great is the natural feel of the pictures. Watch an American football game or a Soccer game live. The color is amazing! But the true test is the sharpness of the images. I love noir films. Watch a remastered Casablanca or Maltese Falcon. You see real blacks. Another way to test it is to check out Tony Soprano and I think it was the 4th episode. He's wearing a grey suit with a black shirt and a black tie. With this tv I can see the shades of the black and the grey pops out. Very cool.

The image quality is outstanding when you have a good source. Everything shown in 4k looks great. 1080 images and blu ray discs that are upscaled by the tv to 4k look great too. Older sources and regular dvd's are upscaled but don't look nearly as good as 4K or 1080P but this is not the fault of the tv. I would recommend a video source that is 1080 or higher if you really want to enjoy the image quality. This tv also sounds excellent with it's internal speakers. I don't think you need a sound bar or a sound system unless you really want to have a theater like sound experience. Sony is known for its contrast and color and this set does not disappoint. Very pleased so far. As far as the ease of use goes I prefer to use my Roku Ultra player vs. the Sony software because I like the Roku platform and am used to it. I give the set a value rating of good because it is expensive but the quality is EXCELLENT!

Very pleased with the choice of this TV. Easily connects to all the major streaming apps; Bluetooth & Alexa!! The speaker sounds is amazing, picture crystal clear and it’s glass thin!! Very classy & functional … I couldn’t be more pleased.

Great color and crisp picture. The sales people were very knowledgeable and helpful. The only con is that when you pause a show or movie on Netflix or amazon for a short period the tv reverts back to the home menu and then you have to go back and find the movie. It doesn’t take much time but just a small inconvenience. All in all it was a great find.

I always liked Sony products, all my TVs are Sony and this one is the best I ever had, the picture quality amazing and the sound is great I will definitely recommend it

Purchased this TV for its picture quality and its innovative built in sound system that is integrated into the screen. The Good: crystal clear picture, sleek design, amazing upscaling. Most 1080p content from usually cable and Satelite boxes looked substantially better. Great refresh rate with no judder The Bad: compared to other OLED’s in the market, the picture is a little dark. If you are accustomed to OLED t ‘s, you find it too dark The Ugly: compared to the web OS and other pointer style remote controls in the market, Sony is light years behind here. This proved to be too much of an experience disappointment and I brought the tv back as a result. Otherwise it’s an amazing TV.

Very pleased with our new tv, great picture. Easy to set up. We have used Sony products for many years and were not disappointed with this latest purchase. Can't wait for local channels to broadcast in 4K.

Let me start off by saying that this is my first OLED television. Due to it being a recent purchase, I won't be giving any reviews on this product. Let me start off by saying that I always loved Sony products, they are one of the few companies out there that could still positively surprise you from time to time (market being saturated and all). I came from a XBR55-X930E to this and although the brightness levels isn't on par with the X930E, the OLED purest blacks performance just blows it out of the water. While watching John Wick 2 on 4K Blu-ray on this unit, I was able to tell the difference right away between both sets. The colors and black level were immediately enhanced, I couldn't believe what I was seeing. I'm hoping that with recent technological advancements in the OLED world, burn-in won't be much of an issue. Since it's a recent purchase I will continue to run some tests with games, movies and regular TV viewing to see how it performs. Here's hoping it won't disappoint!

This TV replaces an older OLED set. With the addition of 4K , and HDR the picture is truly amazing. Picture looked great straight out of the box. The sound has no flaws either. I was skeptical about the screen being the speakers, No issues there , actually it has very good sound. I assembled and hooked up the TV with no problems. The stand is very solid, it looks good too. If the $$$ is no concern, you wont go wrong with this TV. Sony has hit a home run with this one.

I was concerned about setting my new Sony OLED up on my own. It is heavy but doable with some assistance to get it from the box to your media console. The rest of the set-up with the wires is straightforward. The SONY TV is a smart TV so you can follow their set-up to stream and access other devices. I ended up using ROKU and a digital antenna to connect to free local TV stations. The picture quality is crisp and overall I am very pleased with this TV. I have an old Panasonic plasma TV and the OLED lives up to that and is better.

Especially for sports. That’s why I bought this TV. I didn’t realize when I first bought it how great it would be. What I discovered is that there is a and a billet he to adjust the picture mode. I adjusted by picture mode to Sports. I am watching the Australian open tennis right now and while the difference is great. Very bright very clear I can see the path of the ball. To adjust picture mode you go to the action menu , Scroll down to picture adjustments and click on that and then go to picture mode and change it to sports. I recommend that.

Best tv for the price and viewing. Could be better for streaming services but overall amazing colors and blacks.

We love our new TV and DVD player. The only reason why we gave it four stars is because our purchase also included new routers and installation, We were a little disappointed with that. The two guys who came out definitely knew the product, and seemed very knowledgable. They even came back to the house after they had already left just to help us with something. The problem was, they were pressed for time and were not able to give us thorough instructions or set up the internet properly. I am still trying to figure out how to do certain things, like how to change the clock setting and use the smart search. The Sony owner's manual leaves something to be desired as well. So here we are with a very nice TV, and we don't know how to use it fully. Someone with more technical savvy would probably not be having this problem, but that is WHY I paid to have Geek Squad come out here! Frustrating! I would recommend the products, but not necessarily Geek Squad. If you have technical knowledge or have a friend who does, please go that route instead.

Beautiful color reproduction, vivid blacks, incredible resolution, and a built-in sound system good enough to negate the need for an add-on sound bar and subwoofer. I have had many Sony TVs and have always been extremely satisfied with the design, performance, and reliability. If this one continues to hold up like the others, I will be over the moon about this TV. Expensive but worth it.

I researched several models and manufactures, and decided on Sony, and am very pleased that I chose this one. Both the picture and sound meet my expectations.

Looking for a TV for a new family room addition. Was recommended I look for an OLED TV. This Sony TV is unbelievable. GREAT picture and sound quality.

I think the OLED picture is fantastic. The sound is very good as well and does not require extra pieces of audio around the living room. I have not encountered the 'dimming' that I understand is an on going issue with some sports programs. I think the dimming is a good idea to save the screen from 'screen burn in' with a continuous picture that doesn't change. To make it picture perfect, they will have to work that out; but meanwhile I can live with it.

The picture on this TV is beautiful!!! It is so clear and sharp. The colors are so crisp and clear. We are really enjoying it.