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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 957 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 957 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect Picture

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture - easy to use full of apps. I can't say enough about how pleased we are with this Sony purchase. So many apps available unlike other smart tv's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer, Awesome! We're glad to hear you're enjoying the excellent picture quality and easy-to-use apps of your new Sony TV. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Sony 55 “

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color! Good sound! Easy to insert cables! Didn’t take long to set up internet. Probably lots of gadgets I won’t use but I’m learning my way to maneuver the remote!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patsy, thank you so much for the perfect star rating! We are so happy to hear you are satisfied with the fantastic picture & sound quality, and ease of use of our X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for purchasing our X800H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Another great Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement for a 40 inch Sony that still works great. Set up was easy. Picture and sound quality are excellent. Easy to use. Alexa compatibility is seamless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonywatcher, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Dynamic Pic quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every bit of this television. Greats quality sound, excellent pic. Light weight and very easy to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 55” Class X800H Series TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and I have been told that is a great TV. He likes how crisp and clear the pictures are and says easy to use. He is completely delighted with the quality of this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Solita, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm enjoying this tv. I mounted it on the wall in my bedroom. It's clear and paired easily with Alexa. I didnt want a very expensive tv, so this worked out great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trise, Wow! We're delighted to hear you're having an enjoyable experience so far with your new Sony TV and it works great with Alexa. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Cant go wrong with a Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and even better price. Lightweight and fits note even in small home. Comes with hardware for both wall mount and floor mount, which is nice. Easy set up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ratrodz, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Sony 55' TV. It was easy to set up, it is lightweight, and the picture is clear and the sound excellent. East to attach to my soundbar. Excellent quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony always comes through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravia is the standard for awesome TVs. You pay a little more but it's worth it. Deeper black, no blurring on fast motion, decent sound for built in. All that jazz.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mr33, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend for PS5 Users

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovvveeee this TV. Amazing picture, lightning fast, voice activated remote, beautiful 4K, amazing operating system. Highly recommend. Looks great with Playstation 5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4KManiac, we're glad you love the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Sony Smart TV 55”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was easy. Colors are vibrant. Using the smart phone to access our church on Sunday, and transfer to our TV awesome. We are enjoy the SONY Smart TV very much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONYSmartTV55, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the picture. I do not like that the TVs come with those toothpick legs to stand on. Because of this feature, I had to buy a new expensive stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi expensiveTVtable, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. This unit is compatible with Apple devices. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve had so far. The picture is amazing and the Android TV interface is very easy to use. I don’t have anything bad to say so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshBurgos, we're glad you like the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and easy to use remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a short time. However, this TV is by far better than the Samsung we had as far as picture is concerned. The remote is easy to use, and the TV volume alone is suitable for our living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FastEddie, We appreciate your feedback regarding your review with the picture quality and sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color quality is excellent. Still working to get clarity a bit finer but playing with all the selections to see what works best. Works really well in a well lit room and can view picture from side angle. Have had an LG for a long time and have been happy with that so this is first time for Sony. Also, having a bit of trouble with some of the apps holding the internet signal but it could be a function of playing with router config. Hope it stands the test of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tennis, we're glad you are enjoying our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a still working very well, 10-12 year old 40in LCD with this tv. So far very satisfied. Using a Sony Blue Ray player, to new to upscale to 4K player yet, but picture is incredible with it even with standard DVDs. Spectrum Cable picture very good and streaming is solid, being a Prime subscriber, have opption of some 4k streaming, picture with that is absolutely fantastic! Sound is crystal clear and solid, but you will need to add a sound system if you desire booming bass!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Exceptional color & picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always loved Sony for picture quality and trouble free longevity. This purchase is no exception. The color and focus are incredible. Loyal Sony fan!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoyalSonyFan, we're glad you love the picture quality our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this quality picture and remote control. Our only disappointment is that we cannot use our VCR tape player with it. The set does not accommodate RCA cabling for the connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. This unit supports COMPOSITE VIDEO INPUT which you can use on your VCR player. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Happy with the TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Mom. She loves it. Such a good picture and the color is Amazing. Everyone is pleased. Girl that helped us was very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cat57, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY GOOD---- BEST BUY----- BAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony TV set and Sony DVD player are working fine and I really do enjoy the 55"set. However the TV was delivered and installed on 10/28/20 but the DVD player was not installed until 11//13/20 because the salesman did not know that two HDMI cables were required to complete the installation . I spent about two hours total time talking to 7 incompetent staff people at BB before I found one ( VICTOR) in Home theater that could help get this job completed.. My opinion is now that BB is a slow and dysfunctional company Unhappy (former)customer

    I would recommend this to a friend
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