Customer Ratings & Reviews
- Model:
- XBR65X800H
- SKU:
- 6401050
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.
This summary was generated by AI based on customer reviews.
Love love love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Amazing. Picture is so beautiful. Super happy with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shameless, That's awesome! We're thrilled to hear you love the beautiful picture quality of your new X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
Flawless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never disappoints! The picture quality is flawless and the sound is nice and crisp also!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flawless, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl
Sony - 65" Class X800H Series LED 4K UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture...I'm ready for some playoff football!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony65ClassX800H, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! ~Earl
Excellent tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this tv! A beautiful and bright color screen. Enjoyable to watch. So many apps with movies and tv shows. I would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cici, we're glad you love our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
Awesome buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is beautiful to boot. The features are absolutely amazing. I had the 650 I think before which is 200 something dollars cheaper. That tv can't compare so very happy with my choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, You've made an excellent choice! Thank you for purchasing the Sony X800H. Good to know you're enjoying the overall features of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
Sony XBR 65x800h
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great but sound is terrible. I have a Sony soundbar hooked up to it and the sounds cuts in and out all the time. Had three different sound bars connected to this unit, 2 Sony soundbars and 1 Samsung all done the same thing, watching movies/shows via streaming apps all cut in and out for less than a second. Very annoying. I am mad cause it is has been 6 months now and thought it was a soundbar issue but I sure it’s a tv issue. Need help Would like someone to call me to discuss issue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bearsin042, thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV.we're glad you like the picture quality of our product. We're sorry to hear that you have a sound issue with your SONY unit. Please make sure your TV has the latest software. You may check this link:
https://www.sony.com/electronics/support/lcd-tvs-android-xh80xx_x80xxh_x81xh-series/xbr-65x800h/software/00263964
Whether you are using an HDMI or optical cable for the connection between the TV and soundbars, try using a different HDMI/optical cable. Also, try doing a power reset by turning off the TV, unplug the power cord for two minutes, then turn on the TV.
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
~Earl
The Stimulus TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great everything about this TV. Got it for a good deal. Deal of the Day. Happy I did not study to long before making decision to purchase. Happy with it
I would recommend this to a friendSo far so good, am very happy with picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model keeps up with fast action sports and movies! No pixelation. It’s been nearly a month and am very pleased with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeM, with the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is awesome and the salesman who help me, broke it down for the better tv was easy choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmyC, You've made an excellent choice! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
65 inch Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 65 inch Sony out of box floor model TV and it was just too big for my room. The color and sound could have been better, but overall it's a nice TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, we're glad you like our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
Great 4K TV at a very good price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent 4K TV. Sony reliable technology. Pretty good sound from speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HAPPYWIFEHAPPYLIFE, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! ~Earl
Same problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Sony television that I have, the first one I returned it because the image was frozen and the sound was gone, they changed it for the same TV, and now I am having the same problem. I think these Sony televisions went wrong, I don't recommend them at all. I am thinking of returning it again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Baddevice15, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're sorry to hear this. We would like to turn your experience around. We recommend following the steps on this link if the TV freezes when watching a TV program:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00167132
You may also try this link if the TV freezes when streaming videos:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00141896
We have our support team that always happy to assist if you need help. May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Earl
Sony - 65" Class XB00H Series FAIL!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in the performance of this product. It has stopped working. It has no sound and the picture is snowy. On the snowiest day of the season NO LESS! This is unacceptable, and Sony will be hearing from me!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KingsKid,
Thank you for choosing and purchasing our Sony X800H LED 4K Ultra HD TV.
We regret to hear that the TV displays a snowy picture. This is definitely not the viewing experience we want you to have. We would love to help you troubleshoot your problem by isolating your sources and understanding your connections.
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
Screen flaw.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed a green circle on the bottom left hand side of the screen, like a pixel was blank, hopefully I can have a new one delivered and replaced.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Flawed, thank you for choosing and purchasing our Sony X800H Ultra HD Android TV. We're sorry to hear that you have a picture issue with your SONY unit. We would like you to check the article regarding pixel issues on the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00026287
May we contact you to help? If so, please email the below information to [email protected] or call us at 1-800-222-7669.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
~Earl
- Pros mentioned:Price
Amazing Picture Quality, Super Fast & Easy Set-Up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned the set for two weeks, and I couldn't be happier - this set is an extraordinary value. Easy to set up, fast, and responsive. Remote control works with cable box, DVR, and Apple TV without issue (although it takes a little getting used to). The interface is acceptable and natural to nav - especially for setting up preferences, signing into Google accounts, and using voice activation. TV is stable using provided feet with four contact points; it does not shake or wobble when someone is walking (or jumping if you have wee ones) in the room. The picture is quality is incredible. Streaming a favorite TV series, or 4K Dolby Vision optimized content is on-point with massively detailed darks and brilliant, tack-sharp colors. My favorite picture presets are "Cinema, and Dobly Bright" - genuinely fantastic stuff. For context, I upgraded from a < 10-year-old 46" HDTV. I stream all content, including broadcast and premium services TV series. For those not wanting to make the jump to OLED or stay within the sub-1000 dollar range, I highly recco this TV!
I would recommend this to a friend We want more!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV so much we now have 2 in our home. It is great for movies & video games, the clarity is awesome!! It is also great for that much needed holiday fireplace
I would recommend this to a friendMy Sony Tv experience
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv has the best picture ever, I wanted to buy a Samsung but the guy who attended to said if you want a perfect picture tv, go for Sony! Thankfully I listened to him. I have other brand of the same inches but trust me this one is 100 times better. I love it
I would recommend this to a friendClear and colorful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. It’s pretty clear on video games and watching movies
I would recommend this to a friend- Pros mentioned:Price
Great Price SONY TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own SONY products when I was younger. I change to SAMSUNG products due to the prices. I decide to try SONY again. SONY is always a little better than other products. I tested this TV in store before the purchase and I cannot see the difference between this one as compared side by side to the SONY higher models. The box package is better protected than SAMSUNG TV. I bought a SAMSUNG and the TV screen was cracked. It is easy to install. The leg dimension was wider than described, and I have to buy a panel for the TV to be able to seat on my existing stand. The functions are good and the picture quantity depends on the input signal, and I am happy with it. It is what you pay for. I have to look for an addition SONY VCR cable in order to connect my VCR to this TV. SONY uses one cable to connect video & audio instead of three. Luckily I own lots of SONY product before. The TV sound is better than SAMSUNG. Overall I am happy with the purchase and SONY should last longer than SAMSUNG.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edmund, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl
Sony is Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mainly for ability to download and use apps especially for streaming as a alternative to cable. So far has been working good. Picture quality is like ultra HD, But not like a Qled screen. I was considering purchasing a different brand that I have used for several years, but, was disasppointed to learn it had limited streaming ability especially for a 2020 TV so I went with this 65" Sony. Pros: Screen ultra HD and colors are true with dolby vision. 240 motion rate is great with sporting events. 4 HDMI ports so all my devices are connected. HDMI ARC works great with a Sony sound bar. Many other connections are available as well. Set up was easy and the Sony remote learned all my connected devices. Support stands and frame are sturdy metal. Alot of picture and sound tweeking options if you desire. Works with Apple air play 2 Cons: Can't connect a windows 10 Laptop with miracast. Have to use other methods. My previous non-Sony TV found all my devices. Audio is standard so a sound bar would be usefull. Remote is rather large and cumbersome. I would still purchase this again over other brands!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billr920, we appreciate your detailed review of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. It is recommended to check this link when connecting the TV to a windows 10 computer wirelessly:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00135865
If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thank you for choosing SONY. ~Earl