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Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 954 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great sound. Ugly design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and bass are great. It’s a bit bulky out of the box. It’s quite high height wise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundbar. The ST-5000 has great audio quality and was a perfect pairing with my LG OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Expectable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up, sound quality is good, separation is good. Have not tried other advance features like iPhone connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi upgrading,

      You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Great Sound Quality and Atmos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing a 10 year old 5.1 receiver and speakers with this system. I must say the sound quality and bass are great. Much better than my previous system. The Dolby Atmos technology is implemented very good in this soundbar. I think if this soundbar ever gets a firmware update to support wireless rear speakers I would give it 5 stars. That being said the overhead and rear sound is very good. The rear sound isn't quite as good as having dedicated rear speakers. But it does fill the room with sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has great sound and is a good value. integrates well with other Sony product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar very great deep low bass just wised it had rear speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayWest89, we're glad that you're happy with the receiver. We hope that you have good use for it for a long time! Thank you for choosing Sony! Regards, -Mark sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top quality sound bar, good styling, integration.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony sound bar is a perfect match for my X850H 75" TV. The sound bar is slightly less wide than the TV, and the ergonomics work out well for my particular viewing position. The sound quality for voice/videos is outstanding, significantly better than the built-in speakers on the TV. The 3D spatial positioning (Dolby ATMOS) is not convincing without real rear-channel surround, but it's better than a flat 2D sound field. Definitely recommend this if you can't accommodate a traditional 7.1 surround package due to room size/shape, etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hammong,

      Great! We're glad that the soundbar was a perfect addition to your setup. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched and listened to several soundboard and by far this is the best one you can buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Sony soundbar. It sounds great and compliments my Sony 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality from Sony products is the best..

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Easy setup

    Rated 5 out of 5 stars

    Best sound-bar system we have listened to.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony was a significant upgrade from our last sound-bar system. It was relatively easy to set up. The ATMOS feature has tuned the sound to our room in a way that the last system couldn't.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tomarch,

      Great! We're glad that upgrading to this soundbar was worth it. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Would highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to finally transition to a virtual surround sound bar from my existing 5.1 multi-speaker surround sound setup. I've had many Sony audio products over the years and have never been disappointed in the quality or clarity, this product is no different. Super easy to set up and configure and the sound is great. A little on the pricey side but for me personally, it was worth it to get rid of wires and speakers while maintaining the surround sound capability. Several friends have commented how it still sounds like the sound is coming from around you when there are no rear speaker units. Chromecast feature works well when I want to listen to music from my phone etc.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony ST5000 sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but the movies/video must be dobly Atmos in order to get the most of it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of sound. I have this in my living room and it feels like my own little home theatre. Deep bass and clear sound. Great for music and movies. Very happy with my Sony sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smgarcia,

      Great! We're glad that the soundbar has taken your entertainment experience to the next level. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Amazing soundbar!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SOUND of this this is amazing! I love blasting music and this one has no loss of quality since it has hi-Rez audio. The subwoofer sounds twice as good and is literally what had me sold

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jtee,

      Great! We're glad that you like the sound quality of the soundbar. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you respect the unit, understand the environment it is in, it will do wonders for you. Any negative reviews are users who pushed the unit too far. If you understand all the internal settings in conjunction with other Sony products it is amazing unit for what it is. There have been several times with that Atomos that I think it’s something outside I am hearing. Overall, it does a good job of simulating overhead sound while providing a robust bass. Again, this is all contingent on the bitrate of the media you are playing as well. Overall, I am pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ilovefilm, Great! We're glad that you like the audio quality of your soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent high-end sound source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Sony 75" 4K TV I decided to "maximize" my sound experience to compliment my visual experience. I have not been disappointed in the performance of the sound bar. I would highly recommend it to all.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Easy setup

    Rated 5 out of 5 stars

    Incredible sound and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome and the base is so deep that the house shakes. Was a snap to setup and works extremely well with my Sony 4k TV. The best sound-bar I've heard. I'm so happy that I spent the extra bucks and went with the 7.1.2!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So close to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a monster. The subwoofer is so powerful and has such good range across low frequencies I barely turned it halfway up. Voices are crystal clear and the soundbar has enough power to fill a large room with sound. HDR pass through works great, it looks great, but... The inability for rear speaker support is not only unacceptable, it made this soundbar an item I refused to keep. Don't get me wrong. For most people, this will be more than enough. But in no way is this soundbar a 7.2 system. It's not even 5.2. You get some decent height from the Atmos speakers, but never once did I hear anything sounds behind me as advertised, even with proper calibration. Everyone is bombarding sony with requests for rear speaker support, but it's falling on deaf ears and blind eyes. Maybe it's that Sony is planning an upgraded system in the near future or maybe they just don't care. But if rear atmos speakers were available this soundbar might be the first and last sound system I owned. Unfortunately I'm not willing to compromise and returned the item. Give us what we want and quite frankly need, Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Awesome atmos sound quality. Is amazing hook up great fast and easy

    I would recommend this to a friend
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