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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the 7" Wireless Apple CarPlay and Android Auto Digital Media Receiver Maestro Compatible for its wireless CarPlay, sound quality, user-friendly interface, and easy installation. However, some users have concerns about the screen's visibility in bright conditions, occasional connection issues, and visibility challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 292 reviews
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Great Radio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome radio wireless carplay is amazing no issues whatsoever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoahS, That's wonderful to hear! We are thrilled to know that you are satisfied with the Wireless Apple CarPlay feature and the outstanding performance of your XAV-AX4000. Thank you for your purchase and for choosing Sony! - Romeo Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Headunit

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this head unit. It is extremely responsive, sounds amazing, and the wireless CarPlay connects extremely fast. There is only a slight delay in the music compared to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Looks great, Sound quality

    Rated 5 out of 5 stars

    Great replacement for factory deck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the factory deck. Great sound and looks great. Install guys did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Sound quality

    Rated 5 out of 5 stars

    Great sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, easy to use, great look & sounds great. Love the clock look, A+++++++

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Sony touchscreen radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic system and very seamless install. It was easy and with the associated harness that the Best Buy person recommended made it almost Impossible to screw up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, So good. Works very well in my 2018 Jeep JKU. The only problem is seeing the screen during the day with sunglasses on and doors/top off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dmoney

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is easy to use and the bluetooth and/or carplay seems to be clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Dmoney,

      Thanks for the review and the 5-stars rating! Enjoy smooth and simple control for every journey. An anti-glare 6.95" diagonal touchscreen and updated GUI design gives you intuitive control over music, communications, and more. With newly added time alignment and 14-band EQ sliders, you can personalize your sound and create the perfect in-car audio experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Powerful features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly design with advanced features. Everyone in the family fell in love.. much much better than many luxury car stereos..

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Car Radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sony they been around for years there a wonderful brand I grew up with sony im in my 40s its had alot more technology thrn when i was a kid bluetooth you can talk threw your car radio back then you cant do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy Apple Car Play but Beware the screen Glare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. The glare on the screen is my only recommendation for improvement. I read previous reviews about the glare, but I did not think the glare would be so bad. Sony states that the unit has an anti-glare screen. If this is the case, the product doesn't work. I would still purchase the radio, because it out preforms the original VW radio. Apple car play is a huge benefit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyM, thanks for choosing and purchasing our product. We appreciate your feedback regarding the glare of your Sony unit. This unit has an anti-glare 17.6cm (6.95") diagonal touchscreen and updated interface design give you intuitive control over music, communications and more. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Great radio great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless works great. Loads in 20-30sec MAX. Easy to switch from my phone to wife's. Sound is good although my pioneers and Kenwood from the past had more oomph..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, MJim! We're glad you like the sound quality. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Great with minor issues:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay I love this stereo. It looks neat, clean, and turns on super fast when you start the car. However, there are a few minor draw backs. When programming the steering wheel controls on the stereo, it won’t let me update the answer/decline buttons. The standard setting seemed to let everything else work as it should. So I have to use my decline button to mute the stereo and answer is used for toggling which media to use (i.e. radio, Apple CarPlay, etc.) The other down side is, once a week, the stereo won’t let me connect to my phone. I have to turn it off then on again. Other than that, it is a great machine and I’m glad I upgraded! (I have a 2016 Nissan Sentra SV if that helps anyone).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Unit - Difficult to See in Daylight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit overall, but really hard to see when driving during bright daylight. If you don’t wear polarized sunglasses or sunglasses at all, it will work well for you. However, if you live in a sunny area and want to be able to see the screen with ease, there are better options available.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyP, thank you for sharing your feedback on the Wireless CarPlay/ Android Auto Media Receiver.
      We would like to share with you some steps and settings you can modify to increase the brightness and make the display more visible during those Sunny days! Please check the link below:
       https://helpguide.sony.net/ev/xav-ax40/v1/en/contents/TP1000661295.html?search=brightness
      We hope this information helps. Thank you for choosing Sony. Regards, - Dominick Sony_US

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great So Far.Love that It's wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a great experience with it so far (2 months in). Installation was smooth as well. (2nd gen prius

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FreddyF, Thanks for the 5-star rating! We're glad you like your new car head unit. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Liked it so much we bought 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this unit in our Jeep and liked the quality so much we bought a second for our RV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDAVIS50, Awesome! We are so glad to hear that you are enjoying your new XAVAX4000! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Car radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best car radio ever service was wonderful quick and efficient would definitely rec Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent and everything was explained well. Installation was completed in the time they said it would be.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would have screen quality and better resolution

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Great receiver - connects perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on installer's recommendation. He said Sony was on top of current technology and connectivity and he was right. The ease of connecting with CarPlay and use of voice commands is excellent. It connects instantly with whomever uses the car (and of course has previously connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Issues with getting lines for backup camera resolved with phone call to best buy support. They did a great job!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user680472, Thank you for your 4-star review of the XAV-AX4000! We're glad to hear that you found the product to be good and that the issue with the backup camera lines was resolved with the help of Best Buy support. Enjoy your XAV-AX4000, and thanks for choosing Sony! - Romeo Sony_US

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