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Customer reviews

Rating 4.6 out of 5 stars with 77 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 75" Class BRAVIA XR Z9J LED 8K UHD Smart Google TV for its exceptional picture quality. They describe the visuals as amazing and outstanding, with exceptionally bright and vivid colors. Customers are also pleased with the impressive sound quality from the built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 77 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Heat production

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony TV as a replacement for a Samsung TV. What a difference! There is absolutely no comparison. This was a hefty price to pay for a television so I expected perfection and that’s what I received. It has been almost 1 year now and I have had no problems. I love the picture quality. Looks good from almost any angle. The tv sounds is great. Everyone compliments this tv and say it’s like being in a movie theater. I will never stray from Sony TVs again! Pros: • Picture quality is stellar • Live Sports look great, no blurred action • Gaming is incredible • TV sound is so good that I don’t use my surround sound half the time. • Apps work great • Fast startup • Work great with Apple airplay Cons: • Produces ALOT of heat! • Light glare Bottom Line: You get what you pay for. If you are a stickler for quality picture on your television then look no further!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure about gettin this tv cause the price was so crazy, having 8k before there is even 8k media is nuts but im happy with my purchase the quality beats some theaters experiences! The visuals are amazing in every way and the built in speakers are good but i recommend a surround sound set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever owned! 2nd Z9J for our home.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 75" Z9J for family room a little over a year after I bought the 85" Z9J for the game room. Like I had to explain to the wife, I bought the 2nd one because after nearly a year and a half of turn the 85" on, I literally still smile every time I watch content of any kind of play PS5 or Xbox on it. It is simply the absolute best video experience money can buy if you are a bight, dynamic TV fan. It's a beast. Period.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whitney, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl Sony_US

  • Rated 4 out of 5 stars

    Better than what my eyes actually see!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. The only thing is I do have to force apps to stop and reboot them a little too much. In that aspect it's sort of like apps on your phone. Feels like I'm always out of space and have to delete apps I don't use much to free up space. I love that I can switch the quality and vividness easily. Over all I really do love this tv. It's better than what my eyes see in real life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get it! Night at the Movies!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo...I was going to purchase a Sony 77" 4K A80J OLED. Decided to go with this unit because of the "brightness" of my room. This TV is "UNBELIEVABLE"!!! Being an A/V guy I did have to tweak the settings for my taste. From NFL games to Movies, simply incredible!! Watched Van Helsing recently and it blew me out da' water! Make sure you have a high end 4K bluray player and good cables! Blacks are incredible as well. Didn't notice any blooming. What can I say...NFL football season is ending and I'm in movie heaven!! Of course I have a separate 7.1 Dolby audio system. But the TV's speakers are pretty good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Football,

      You made the right choice with the Sony Z9J! We're thrilled that you are enjoying the sound and picture quality of the TV. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. Full Array LED and XR Contrast Booster creates breathtaking pictures with deep blacks and intense brightness that make details pop off the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good things ain’t cheap and cheap things ain’t goo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning, close to OLED but better in some ways. The brights are better the darks look great and the picture is amazing. If any draw backs is the weight on this TV. 1 person isn’t going to work setting up this beast. Had to have Geek Squad set up. The two technicians were amazed at the picture. Out of the hundreds of TV’s they were impressed with this one. Last words were “we are jealous”

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shelby, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl Sony_US

  • Rated 5 out of 5 stars

    Best TV on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's literally the best TV the best TV company can make. If you want the best TV... Buy this one. Its that simple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice Trex! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia XR Z9J 8K TV 75 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats my first Sony 8K TV!! Got delivered last Friday morning! Amazing quality! Playing on my PS5 looks so beautiful!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cyatesthebeast, Awesome! We are so glad to hear that you are happy with your new TV paired with your PS5! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Fantastic sound. Geek Squad installers did a great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnS, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl Sony_US

  • Rated 5 out of 5 stars

    SONY Z9J LED TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased item for delivery. This tv is great, fantastic build quality. Out of the box settings are great for tv viewing. Recently connected my Ps5 with 8k hdmi cables, no complaints what so ever, great upgrade over my current lg 75 inch led

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dweeb,

      You made the right choice in upgrading to the Sony Z9J! Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. Full Array LED and XR Contrast Booster 15 creates breathtaking picture quality with deep blacks and intense brightness that make details pop off the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bright, Upscaling

    Rated 5 out of 5 stars

    Literally the BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one who always heads to the review sections before making any sort of an electronics purchase. I was in the hunt for a 75in tv for my theater room and narrowed it down to this Sony, the Sony 90j, and LG G1. I was fortunate enough to be able to see all 3 side by side and without a doubt in my mind the Z9J was visibly better. Brighter, sharper, better contrast…it wok every spec. Sure those OLEDs have the unmatched black levels but when have you ever heard someone say “gosh I want me tv as darker”…never. Find yourself an open box and you can ignore the new price tag. Pros: BRIGHT AF, exceptional motion, upscalling to 8k is insane, picture is exceptional. Dolby vision and IMAX enhanced mode ad an entire new level of viewing experience. Cons: new in box is still pricey. Samsung fanboys trolling the negative reviews.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoldenG,
      Thank you so much for an amazing review! We're delighted to hear your satisfaction with the amazing picture quality and features of the Z9J TV. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Bright, Picture quality, Upscaling
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sony Flagship TV is a near masterpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Sonys flagship TV earning its Master Series badge for 2021-22. It also earns the Sony Tax which prices it out of site for most. Luckily I found an open Box unit at a Magnolia and jumped on it. There are very few reviews on this TV mainly because of the price and you really can’t find them anywhere. My impressions are its build quality is second to none, top notch in every respect. The brightness is exceptional and the blacks are outstanding, HDR is a masterpiece on this TV. The extra detail with the 8k upscale and Reality Creation is stunning, the processor can take just about any source and make it look 4k quality. The built in speakers are very good as well, but anyone buying a set like this is running a high end audio system to go with it. Obviously it will not achieve the perfect blacks and 0 blooming of a OLED, but the trade off is a much brighter experience that can be enjoyed in any room. If you can find one on clearance or open box as I did I would not hesitate as the z9j will repeatedly stunning you with its stunning viewing experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chdwil,

      That's very nice to hear! We're glad to hear that you like the picture quality of the TV. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Bright, Color, Picture quality

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Sony Z9D, and I don’t regret it. I absolutely love the Z9J, the picture quality is amazing and believe me when I say this tv a light cannon it gets bright. The colors in this tv are fabulous and can be adjusted to your liking

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidP, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl Sony_US

  • Cons mentioned:
    8k hdmi port, Price

    Rated 5 out of 5 stars

    Nice Picture Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LED display is bright and Sony's color reproduction is spot-on. There are a great deal of adjustments that can be made through the menu (tends to be time consuming and confusing) and there are a great deal of applications available for streaming services. Since I do not have an 8K source for the TV, I have not be able to test the 8K ability of the TV. The one negative is that it only has one 8K HDMI port. At full retail the TV is on the pricey side. The TV is heavy at just over 100 pounds and the back has many plastic inserts that are problematic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FanBoy,

      Thank you for taking the time to write such an amazing review of your experience with your new Sony Z9J TV! It is really wonderful to hear you are enjoying the breathtaking picture quality with amazing colors and intense brightness of your new Z9J TV and huge range of apps from Google Play Store that make your life more fun and entertaining. Good to know you like the picture settings allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your Google TV.

      To best enjoy the 8K features of your TV, be sure to have an Ultra High Speed HDMI cable (up to 48 Gbps) when viewing 8K and 4K/120 Hz video content. Whatever the content or source, you'll enjoy entertainment close to 8K resolution with the all-new Cognitive Processor XR™. Explore the world with a TV that elevates everything you watch. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience.

      Thank you for your feedback and offering a fantastic rating on the product!
      -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and sound are both great. No complain there. I wish I could afford the 85" but that would cost double. I had to exchange once because the first one had a 1-2 mm dark dot (not dead pixels) near the center of screen which apparently was behind the glass. There were also a couple of finger prints sealed under the glass just above the top display edges. The second TV also had a 1-2 mm dot which is less obvious and near the top left corner so I decided to keep. It's a shame that Sony did not have a good quality control and clean manufacturing process. The ATSC 3.0 tuner would occasionally lose signal for 1-2 seconds when watching the Nextgen channels. Not sure if it was because the signal was weak but this did not happen to any of the regular HD channels. There were some discussions in AVS Forum about a similar problem and Sony attempted to fix it through firmware update but it did not seem to work. A few times when streaming some movies from Bravia core and Pluto, there was an audio delay of 1-2 seconds. Restarting the TV would resolve the issue but it is nevertheless annoying. For whatever reason. Sony does not use a removable plastic film to protect the screen like most other TV makers do. Instead it attaches a soft layer and a hard layer to protect the screen with tapes on edges. I could see many micro scratches on the screen on both TVs. They don't really affect the viewing but I wonder why not use film to avoid these scratches. Despite the above problems with the TV, I still like it because of its great picture and sound. I just hope that Sony will improve further through FW and apply better manufacturing control in the future. After all, this is the flagship model from the premium brand that people pay premium (the so-called Sony tax) on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FJiang, Thank you so much for your honest review! We are so glad to hear that you are hapy with your new TV! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. For the issues that you are having with the TV, may we contact you to help? If so, please email the below information to [email protected]
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Bright, Picture quality

    Rated 5 out of 5 stars

    Super bright and perfect hdr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the brightest tv I have ever seen! What a great picture! What an amazing deal I got for this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi caddyman,
      Awesome! We're really glad you are enjoying the outstanding picture quality of your new Z9J TV. Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Z9J “Master Series” earns its title!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow…so impressed with this display! Everything we’ve watched now has a clarity and depth that was never there before. Colors are natural and vibrant all at once, and after having demoed 4k disc, 4k streaming, HD cable, and Nintendo Switch, I’m convinced that this was the right choice for us! Totaltech was great also, the installers were knowledgeable and set it up in great time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your awesome review NV3385! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this beautiful TV?! It's one of the best investment pieces for the household. I love the clarity, resolution, and ease of use of this 8k tv. Set up was great; you need a second and or third person because the tv is light and will tip over if you are not careful when plugging all your cords that are necessary or have already. The sound quality is superb, but adding a sound bar of any kind will drastically improve it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheeShopper, we're glad you are enjoying our product. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. Full Array LED and XR Contrast Booster creates breathtaking pictures with deep blacks and intense brightness that make details pop off the screen. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Sony - 75" Class BRAVIA XR Z9J 8K UHD Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture! Easy setup! Excellent sound! GREAT PRICE!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamE, Awesome! We are glad to hear that you are happy with your purchase! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New 75" Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 55" Sony to a 75" Sony and what a difference. The picture is unbelievably clear. Installed by the Geek Squad and they did an outstanding job. Very satisfied. I have it coupled with a Sonos sound system. Perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoyP, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl Sony_US

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