Customers are positive about the picture quality, easy setup, price, color, and large screen of the 75" Class XBR X800H Series LED 4K UHD Smart Android TV. They appreciate the excellent picture and sound quality, user-friendly menu and navigation system, and affordability of the TV. However, customers are negative about its reliability, dead pixels, lagginess, Bluetooth connectivity, and weight. Some users have experienced issues with the TV breaking down after a few years of use, dead pixels on the screen, lagging performance, inability to connect to Bluetooth devices, and its heavy weight.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,083 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazzzzing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've bought 2 other Tv's the last few years. My absolute favorite was the 65" Samsung MU8000 series. When I bought that TV, the Best Buy rep had recommended the Bravia but I didn't want to spend a couple hundred more at the time. I liked the Samsung MU so much (great picture, ease of use, awesome smart remote) I went for a lower model later that year at Black Friday, picking up a lesser modeled 58". That Samsung...sucked (slower, standard remote was difficult to operate, always had to reset the tv to use Netflix/Prime). Getting a new home this year, my living room called for 75" inch, and because I wanted to add Atmos surround I went with the Bravia (Samsung doesn't have Atmost support). My only other hesitation was moving away from the Samsung smart remote. But, this Sony flat out ROCKS!!!! The picture quality is absolutely fantastic and the colors are robust. Even regular HD looks like 4K. And, the buttons on the comfortable remote are easy to find. It pains me to say it, but this tv is even better than the MU Series. For comparison, my friend next door recently bought a 75" LG Nanocell and this Sony blows it out of the water, hands down. With the Sony in our main living room, and the Samsung MU in our loft, I'm completely happy with my entertainment setup (I'll eventually add Atmos surround to the loft as well w/ the Samsung through our AppleTV).
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Great TV, great value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can’t believe what you get for your money now. Paid less for this beast than I did the 55” Bravia XBR I bought less than two years ago. Wanted something bigger since we aren’t going to the movies anytime soon and am not disappointed. The jump to 85” was too much for me but this 75” TV is 100% satisfactory. Highly recommended. Keep in mind that if you’re watching an old SD source it will look like cr@p blown up this big, but it’s hard to find movies that way, these days.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great picture and app eco system!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture for this Class of television. Menu's are are fairly intuitive and the android eco system provides every app you could ever need or subscribe to. This would be 5 stars if it were not for issues with this TV's eARC compatibility issues. This is a new television but it only supports ARC, I purchased a Sony receiver
(Model# STRDN1080) to pair with this system which uses the eARC standard. While I was able to control the receiver and the TV over CEC I was not able to get passthrough audio from the TV to the receiver for apps like Netflix which appears to be an issue the the ARC support of the TV. Please note, the receiver was listed specifically as compatible with this series of TV (even mentioned within the menu when setting up device control).
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Redshirt911,
Thank you for taking the time to write such a thorough review of our new X800H! We are happy to hear that you are enjoying the incredible picture quality and Android TV intuitive interface that runs pretty smoothly, and there's a large library of apps available through the Google Play Store. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We value your input regarding the eARC connection of this X800H and appreicate the feedback. Unfortunately, the X800H doesn't support an eARC connection.
In order to hear Dolby ATMOS content, you will need to plug an external source directly into the Dolby ATMOS enabled AV receiver or soundbar, then use HDMI OUT on the receiver (when applicable) to send the video content to the TV. This will allow the TV to display the content, while the receiver plays back Dolby ATMOS.
Thanks for sharing your feedback and for choosing Sony! -Jess
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Sony Android TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a wonderful TV, it is huge TV. It has quality picture and it sound is perfect for me and it is loud, no need to buy sound bar.
I connected to my network and start watching, also I can switch between the apps I use so easy, no manual need to know how to work on it. I get some free apps installed it directly from Play Store to watch free movies. Is that so simple, yes it is.
Couple times have couple issues with the tv when the sound is not running, and I just figured it out, because the Sony TV is called Android TV so it is just like phone, just restart it and will back and work perfectly. I’m happy with it. Just like that!
BTW the picture is not perfect because I took it from my iPad
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Ibraheem, Thank you for this amazing and detailed review of your X800H TV. We're glad to hear you like the picture quality, powerful sound, and the tons of available apps on the TV. With regards to the sound issues, please make sure that the firmware is up to date for general performance improvements. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Brand new Sony X700!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought a brand new home and wanted to make my basement my “man cave”. Went to Best Buy stores multiple times in search of the perfect TV. Saw this Sony X800 and absolutely fell in love with it! IT Went on sale and I could not say no to purchasing it! First big TV purchase, and I must say, the picture and sound is phenomenal!! Love every feature about it! I could not have asked for a better tv!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Brian, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl
Rated 5 out of 5 stars
Experience excellents
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best tv ever great customer service best buy always comes thru for me hands down
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 4 out of 5 stars
Sony
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV feels like a theatre great sound great quality, colors could be sharper but for the price excellent TV. Colors are very bright and great the darks don’t get so dark but still great picture quality.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Braulio, Excellent! Good to know you're enjoying the movie theater-like experience and the great sound and picture quality of your new Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent picture quality for a large TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Was able to combine external Bose sound system with the TV sound system to produce optimum sound quality. Noticable improvement in picture definition for fast moving sports like soccer. No more blurred images. Very satisfied with this TV and happy to report the very good reviews I used in making my buying decision were true.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Deek, Awesome! Good to hear that you easily set up this TV and we're glad that you are satisfied with the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love this TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great clarity, great picture. Even the internal speakers/sound is good (let's me wait and save up a bit for a sound bar/surround sound system in a few months). Had Geek Squad install the TV over the fireplace and am glad I did as they did a fine job quickly which would have taken me some time due to the size, weight of TV and height above floor. I am VERY happy with this purchase.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi, KRG54, Awesome! We're thrilled to hear you're enjoying the picture quality and clarity of the X800H 4K HDR TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Bravia x1
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony Bravia x1 is a beautiful tv and the color and picture is amazing at this price point .
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Sonyfan, That's great! We're glad to hear that you're enjoying the color and picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We're looking forward to your next purchase! Thank you for choosing Sony! Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
75” will put a smile on anyone’s face
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
New house, new tv! Go big or go home! Good picture quality, and sound,streaming works good, even at lower brightness settings the picture is plenty bright and clear! There are probably plenty features on the TV that I will never use but for regular TV viewing Netflix YouTube TV it works great. Screen mirroring from your phone is very convenient and streaming music from your phone to the television speakers is a nice feature you can turn off the screen while streaming music.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Newhousewhodis, thank you so much for the 5 Star review. We are extremely pleased to hear you are happy and satisfied with the incredible picture & sound quality of our 75" X800H! We are also thrilled you are satisfied with the streaming feature of this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you so much for purchasing our X800H and for choosing Sony!
- Romeo
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great television
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looked at a variety of large screen TVs. After comparing size, price and features, I went with the Sony 75”. The picture is great and I am totally satisfied with the tv. I had the screen mounted professionally taking into consideration its size. Installers were quick and professional. Great tv for size and price.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
75” sony x800h
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this tv. Great picture quality and has a very nice sound. Definitely would buy again. The tv is easy to set up and has all the different apps like Netflix, Hulu, etc. The colors are very vibrant and you can see crystal clear images on the tv. Great for movies or just everyday cable tv. Would highly recommend to buy.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Russ, Thank you for taking the time to write such a thorough review of our new X800H! We're really glad you're happy and satisfied with the amazing picture and sound quality of your new X800H LED 4K Ultra HD Android TV. Good to know that you easily setup this TV. We appreciate the recommendation. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I first purchased the LG NanoCell 90 series TV and had it for one week and decided to return and exchange it for this Sony. I was not disappointed! Sony for my money is a much better TV. The LG NanoCell is touted for its black color levels and it was great. The Sony XBR X800H TV stands right up to the NanoCell and exceeds it in my opinion. I will not be returning this TV
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi maccus88, Awesome! We're glad to hear that this TV exceeds your expectations. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great value on sale for a BIG, beautiful picture
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrific TV, very nice picture and intuitive set up and operation. Noticed some picture lag on streaming and DVR'd content, but learned I can get rid of it by turning off the MotionFlo feature; the jury's still out. This is my 2nd Sony Bravia, upgraded from a 65" and am very happy with the product and the cinema experience it provides. Removed one star due to the lag issue, but hopefully that won't return.
I would recommend this to a friend
Pros mentioned:
Easy setup, Picture quality
Rated 5 out of 5 stars
Love this TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and sound for the price point. Easy to set up.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Peter, Awesome! We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Big TV Great Price Big Name
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price great TV. Got it on sale after Christmas. Store policy unless you have a pickup truck you cannot take a TV out of there over 65 inches. I had to get it delivered, took 1 week which wasn't terrible. By the time I hung it I watched it a few times and I was in Brazil for a month. Still here, but great picture, and great big TV for the sale price I paid for it.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi aracanelli513, That's awesome! Thank you for sharing your experience so far with your new TV. We're glad to hear you like the great picture quality and you feel that the price is worth it. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Some tv.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far we are loving our new tv. It was a replacement for a Vizio that was defective. I ended up paying the difference. We love the picture, much better than the Vizio, and it’s very enjoyable to watch tv in our family room. I am hoping that it will be trouble free. It also looks awesome on the wall!!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi YCESPEDES, Thank you for purchasing and upgrading to your new X800H! We're very happy to hear you love the picture quality and it fits perfectly in your family room. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Best investment I’ve ever made!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m in love with this tv!
Fun fact: you can ask your Google home to do things with it! (On, off, turn to hdmi 1, show me a video of ___”
And of course you have to awesome and useful google voice button that you can ask anything just like regular google.
It is well worth the money. Please invest in getting it installed on the wall and get a good mount for it. Don’t cheap out on the wall mount because it’s heavy and you don’t want it to crash to the ground.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Ashlynn, Awesome! We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this TV! We went in looking for a 65 inch tv around $500 and had a really good salesperson talk us into this tv and we love it! The picture is perfect, even in our brightly lit family room and the sound is great too! Highly recommend.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AllyM, Awesome! Thank you for such a great review and recommendations! We greatly appreciate how you are enjoying and love your new TV particularly with its great picture and sound. Nice to know how it perfectly fits your family room. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. - Kris