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Customer reviews

Rating 4.8 out of 5 stars with 874 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV's picture quality, describing it as fantastic and perfect. They also appreciate the vibrant colors, easy setup, and sleek design. While some find the price to be a bit high, many believe it is worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 874 reviews
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Best TV you can buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 75” Sony 940E from Best Buy a couple of years ago and it certainly was a premium LCD TV. We always wanted to get an OLED but had to wait till prices came down. When Sony’s 77” A9G came on sale for under $5k at Best Buy we decided that the time had come. The 940E went to the bedroom and the A9G joined our great room system. We have it paired with our Pioneer Elite AVR 5.2.2 Atmos system, a Panasonic 4K Blu-ray player, a DirecTV 4K satellite feed and a couple of Nintendo game systems. The A9G is all we expected it to be. Great colors, contrast and motion. 4K football and movies are amazing. 720 and 1080 feeds are expertly upgraded and displayed. My game stems are better than ever with no play problems. We have no complaints or regrets about this great TV. We have the TV on the wall using a standard tilt screen mount. My wife and I were able to unbox and hang the TV without problems. One HDMI cable runs to the TV from the AVR, using the HDMI-ARC ports on each, for the audio/video feeds. The ARC feature integrates the Sony well with the Pioneer and DTV for switching, volume and power. We have used Netflix, Disney+ and Curiosity Stream and the Sony had them or easily added the app to the main page. Our cable internet is hooked up to our router and then uses Netgear Powerline AV500s to get high speed wired internet to the TV on the other side of the house. We have had no problems watching whatever we want whenever we want with excellent pictures. My desktop PC has no problems using Chromecast to the TV and my android LG G8 phone likewise has no problems casting to this Sony android TV. The TV integrates the casting well with the DVR feed, switching away and then going back when the cast is opened and closed. A couple of minor problems. We tried the TV as our center speaker but we did not like the sound so went back to our regular center speaker. And my IR programmable remote control cannot learn from this Sony remote as I believe this Sony is RF. So I’ll have to use two remotes for now. The attached picture shows our setup. Sorry, but the TV is better than the camera and so the picture doesn’t show the TV’s full display potential. Overall, we are very happy with our purchase, price and results.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've owned in my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited for several years before purchasing an OLED TV and I already own a 85" Sony Bravia 900 series set and loved it but the LG 77" always caught my eye but I couldn't justify the $6-7K price. Recently, I saw this unit and they were having a great sale of $1K off and 24 months no interest using by BB Visa so I purchased this Sony - 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV. WOW incredible!!! I couldn't be happier and I'm so glad I stayed with the Sony family of products as my Sony 4K Ultra HD Blu-Ray and my Sony Sound Bar all work from the single remote. Truly my "Best Buy" I have ever made of a TV! I would absolutely recommend this Sony Bravia OLED TV with my 100% positive satisfaction and enjoyment!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect OLED Android TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an amazing picture quality. Whether I'm watching streaming 4k, 1080p, or my digital antenna, I seem to have a great picture. The TV was mentioned to me that it should be in a darker room vs a well lit room, however during the day with sunlight almost directly on the screen I feel this images and display still render great. There are various picture and sound settings to mess around with to get a better picture to your liking, even without, the preset picture settings are already great. I haven't really toyed with the sound settings as I use my Sony sound bar, but from what I reviewed in the store, the sound itself without a system is very good. The TV is aesthetically pleasing with its simple design and small bezel. And despite it's hefty size of 77" it honestly isn't that much different than my 65" I had previously hung in this location. The mounting of this TV was super simple and will fit most general mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality by far!! Well done Sony!! Nice picture very easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Sony A9G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Very easy to maneuver. Great picture. Good upscaling. Great picture on 4k content. Well built. Pricy a bit. Doesn't hang up like my previous Oled.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST IN CLASS!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A9G is the pinnacle of TV quality. From it’s beautiful minimalistic design, to its great sound features such as using it as a center speaker. To its immaculate picture. The Sony A9G is as good as it gets at the moment folks. Sonys picture processing, upscaling and motion control is unmatched. If you’re a videophile and your investing in a TV, you should only want the best. This is it. Casuals can look elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 77 BRAVIA OLED 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV utilizes the OLED Panels manufactured by LG, and incorporates Sony's outstanding image processing. The OLED panels Sony is procuring are exceptionally flat and do not have the annoying rippled reflection the LQ OLED TVs exhibit when viewed while the TV is off. Theses two facts alone make the higher price for the TV worthwhile. The image quality is first- rate. No perceptible motion blur, no noise artifacts visible, no off-axis dimming or color shift that one typically sees in LED backlit LCD TVs. The TV exhibits natural color and tone rendition with crisp details. The program material viewed may not be up to this TV's ability to display it however- older film- based program material will have it's foibles revealed- you'll redily detect which producers chose to use less expensive film or had to change emulsion types in some cameras, causing a perceptible change in the image quality, sometimes between scenes. This TV is a movie buff's TV! I love the TV. This TV uses the entire surface of the TV as a speaker- dialog is very crisp and easy to understand, which places this TV at the top of a short list of TVs to be considered for your living room or media room. The realism of this TV cannot be understated, nor can it be understood, without seeing it for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've owned in my life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited for several years before purchasing an OLED TV. The LG 77" always caught my eye. I purchased this Sony - 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV. WOW incredible!!! Truly my "Best Buy" I have ever made of a TV! I would absolutely recommend this Sony Bravia OLED TV with my 100% positive satisfaction and enjoyment! Good TV. Very easy to maneuver. Great picture. Good upscaling. Great picture on 4k content. Well built. The pictures do not do it any justice. You just have to see it for yourself. No regrets whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can’t describe the way this tv processes images on its screen. It’s absolutely gorgeous and at 77 inches, it really is a treat. It’s not overly bright and saturated like an LG OLED and great at upscaling fios TV channels. This is coming from a household with the Sony A1E. And it’s slim design just takes the win. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    77 in Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors on this tv are unbelievable! My husband had a stroke this year and is confined to the house these days. I got this as a gift for him for Christmas. He keeps thanking me for it. It’s big! 77 inches is bigger than you think especially when the colors are so vivid. Our last Bravia was a 55 in and after 16 years still going strong. I hope this one will last just as long! We love Sony Bravia. More experience yes and worth every penny! We love our new Bravia!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    BLOWN DIZZY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BLOWN away X 50,000 VOLTS of joltryffyk galaktykk plazzmatykk shardzz from the deepest pools of Grape Juice Plus on Jupiter'zz 77th moon.............wicked, WICKED tv. Absolutely gorgeous black, the blackest black, & vicious, vicious velvety COLOR, I'm obsessed with it. SO happy. I keep replaying the opening title sequence of the '78 Superman flick(Christopher Reeve's) & I'm suddenly 9 yrs old again, what a PUNCH to the FACE! It'zz SO powerful, MOST killer tv I'v seen EVR omg I can't believe it'zz MINE!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best of the Best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Originally bought the sony 85 '' 950g and was disappointed with the picture quality. I returned it and got the 77" AG9. I got spoiled with the 65inch AG9 in my bedroom. This was the same picture quality as the 65" but was bigger. I can't really tell a difference between the 85 and 77 inch as far as size. This is the Top Gun and it's more then big enough. Best picture quality in store especially streaming 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I’m amazed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t thrilled about needing a new TV.. but the burn in on my 1st generation LG OLED was just too much. So.. after much research I landed on the A9G. To say that it was the right decision would be an understatement. I’m watching Netflix, Amazon prime and Hulu native right through Sony’s OS on the TV and the image quality far surpasses running the app through my fire tv. My Xbox games look amazing as well. If you’re thinking about it.. do it! You won’t regret it!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV I HAVE EVER OWNED!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say that there really is nothing that I can say to justly describe the great picture and color accuracy of this TV. You must see it in person to take it in. I am blown away. I am used to doing various picture adjustments on sets after purchase and this is right on the money out of the box. This has been Sonys MO against Samsung and other known name brands. From natural skin tones to deep inky blacks, this TV handles it perfectly. As for the TV style, it is gorgeous. The bezel around the TV is almost non-existant. It truly is corner to corner screen. The TV stand is great if you don't intend to wall mount. It is so thin and flat, it gives the impression that the TV is sitting by itself. Please note: when using the stand, the TV leans back a few degrees. This is normal. Lots of people tend to freak out from other reviews. Understandable considering the price. This is my first Android TV though I am an Android cell phone user. Very intuitive and fast browsing. Have not experienced any lag with it. Apps open quickly and menus are a breeze to navigate through. Simply a great experience. The price is hefty, I must admit. I am one of those people that believe "you get what you pay for". And I can say you will not be disappointed. If you can manage the price, do not delay in getting one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing color/ picture!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony Bravia OLED tv! We had to get a new television because our Samsung QLED TV went out. After speaking with the Geek Squad we made the decision to replace it with a Sony TV instead. The picture quality is amazing! You really do see the darker colors better and it is so life like! It is pricey but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned quite a few TV’s, but this one takes the cake!! Unbelievably clear and accurate colors. Zero pixelated errors so far and the sound quality coming from the TV is far superior to anything I’ve experienced. I’d still shell out the extra money for the top of the line Sony sound bar though. It’s an immersive experience you just can’t get with any TV sound system. I paid $3200 and it’s been worth every dollar. If your lucky enough to find one available.... buy it. And if you have to ship it yourself... see pic below on how to transport. DO NOT UNDER ANY CIRCUMSTANCES LAY THIS TV FLAT DURING TRANSPORT.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! So happy we finally made the purchase of this tv! We had been looking at it for a year already and just couldn’t wait any longer. It is huge and so thin and sleek! We had to get the top of the line and so happy with how it works and looks! We mounted it with the help of the geek squad and it looks great. The picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    My review of the Sony 77XBRA9G.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 77XBRA9G is great. The big surprise for me was how well it upscales HD to look almost as good as 4k. OLED is the only way to go. I have only had it a week or two so I hope it turns out to be durable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rolls-Royce of TV’s !!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv (with the mantle mount pull down mount) for over my fireplace, which is up kind of high, but the mount pulls down for best/straight on viewing Had Geek Squad do the install and I absolutely love it !!! Picture is amazing....it should be amazing for the price! It can also be used as a center channel for surround systems. To sum up, it’s the Rolls-Royce of TVs !

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Home entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color, sound and size fit our needs. Great for viewing sports and movies are excellent as well. Sound bar is not what I was sold on. Doesn’t provide the rear speaker sound I was looking for. But overall it’s a good sound.

    I would recommend this to a friend
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