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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 100 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality of the 85" Class X77L LED 4K UHD Smart Google TV, praising its clarity, color, and resolution. The large screen size is also a popular feature, with customers appreciating the immersive viewing experience it provides. Additionally, many customers highlight the great value for the price, making it an attractive option for those seeking a high-quality TV at a reasonable cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 100 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! The picture is sharp and clear. It is used as a large video monitor mounted on a wall. I would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you for choosing Sony! We are glad to hear that you are happy with your purchase!

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Sony 86"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv , beautiful picture n sound is amazing. Perfect size for our living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY for the WIN!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my DAD who is home all day retired and was looking for a big TV to watch his favorite sports CRICKET. It's been some time now but he tells me its still going strong just as if it was unboxed recently.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steph, You've made an excellent choice! We're thrilled to hear that your dad is having a great time watching his favorite sports program on his new Sony X77L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AWSOME TB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The Geeks set everything up everything, easy peasy! The color and clarity is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nance,
      Fabulous! We're happy to hear you are enjoying the vibrant color and clear picture of your X77L TV. Glad that it was professionally setup by the Tech team. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Tv!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV really colorful. Just check at the screen when installing for any damages. Overall great tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI AshleyC, We are glad that you like the overall quality of your new Sony BRAVIA 4k smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price, nice colors amazing details awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deadpool,
      Thank you so much for such a great review! We're glad to hear we were able to give you a great deal. Your satisfaction with the vibrant colors and features of your X77L TV are greatly appreciated. We are looking forward to your next purchase. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television did not disappoint. It has great picture with clear details. The sound is amazing. Great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djeny,
      Perfect! Glad to hear you are enjoying the clear picture and amazing sound quality of your X77L TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BUY IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. It is definitely making my 1st apartment a Vibe. The picture is clear and paired with the LG Soundbar the sound is crisp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaquanP,
      Thank you so much for the 5-star rating and recommendation! We're delighted to hear how much you love the outstanding picture quality of your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 86 inch TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony TV's they have great a great picture and sound! The large TV works really well in the large room we put it in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Justme, We are thrilled to know that your new Sony BRAVIA 4K smart Google TV works really well in your large room. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is wonderful. The inner operation of all the technology is not as easy as being plug play and go. Very confising

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dennisfetter,
      Thank you for the 5-star rating! We're glad to hear you like the incredible picture quality of your new TV. However, we are sorry if you are having some difficulties with the unit. Allow us to help make this a better experience.

      May we contact you to help and get more information? If so, please email the below information to [email protected]:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superball party time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so big and yet so clear! We are really enjoying seeing details on movies we missed before!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebeccaA,
      Awesome! We're really glad that you are having a great time with your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a great tv. I really enjoy the clarity of the picture and the sound quality. My only issue is that it doesn’t like to play well with anything other than google tv instead of thru the receiver with my Amazon box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Perfect,
      Thank you for your time writing this review. While we are glad you are enjoying the clear picture and amazing sound quality of your X77L TV, we're sorry to hear if it does not play well with your other devices. Allow us to help make this a better experience.

      Please check the following solutions below:
      Ensure all HDMI cables are properly connected.
      Check the HDMI input settings on your TV and receiver.
      Ensure that your TV, receiver, and Amazon box software is updated as it includes key features, applications, bug fixes, and feature improvements.
      Check your receiver setting.

      Here are some resources that may be helpful:

      Sony KD-85X77L Help Guide:
      https://helpguide.sony.net/tv/kusltnr1/v1/en-003/index.html

      BRAVIA troubleshooting guide
      https://www.sony.com/electronics/support/articles/00200862?utm_source=glean

      HDMI tips and troubleshooting
      https://www.sony.com/electronics/support/articles/00281502?utm_source=glean

      May we contact you to help and get more information? If so, please email the below information to [email protected]:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you.

      Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My 85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV shows great The picture is amazing. The sound quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonF,
      Awesome! We're happy to hear your enjoyable experience with the incredible picture and sound quality of your X77L TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, great performance, and definitely great for gaming. Overall a great tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaB,
      Awesome! We're glad we were able to give you a good match for your viewing and gaming needs. Nice to know you are enjoying the great colors and overall performance of your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is more than the price. I will recommend to anyone who loves watch sport to buy one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobi, We're very delighted to hear this feedback! Good to know you're enjoying your new Sony X77L. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. Great picture and sound. Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, SoniaC! We are truly happy to learn about your satisfaction with the amazing picture & sound quality and ease of setup of your KD85X77L. Thank you so much for the love and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the sony 85x77l is great. In 6 months. I'll can give you another review

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarrenM,
      Thank you for the 5-star rating! We're glad to hear that you are having a great time with your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rocky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture, easy to setup and connect network

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George,
      Thank you for such a great review! It's wonderful to hear that you are enjoying the amazing picture quality, easy network connection and setup with your X77L TV. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good entry level tv way better for then expected ..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricM, You've made an excellent choice! Thank you for upgrading to your new Sony X77L. We are truly happy to hear you're satisfied with your purchase and it matches your expectations. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice tv with a good quality of sound and great image

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NafissatouD,
      Awesome! We're glad to hear your enjoyable experience with the incredible picture and sound quality of your X77L TV. Thanks for choosing Sony! - Kris Sony_US

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