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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 696 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Alpha a6400's impressive camera quality, ease of use, and lightweight, compact design, making it ideal for travel. Many appreciate the convenient flip-up screen and quick autofocus. While some users mention that the battery life could be improved and the menu system may take some getting used to, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 696 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    E. Armstrong

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife as a Christmas gift. Figured it could be a great way for her capture moments of the family instead of always using a cell phone. This camera has been all I expected/wanted plus some. Easy to use and very compact so able to carry with you on a daily basis if wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Thank you for sharing your feedback with us. Thank you for choosing this camera for your wife's gift. Its great to hear its been working great for her and that she's enjoying the quality and compactness of this camera. We hope she continues to enjoy this camera for all her daily adventures. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 11-16-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fav I love the quality of the pictures is easy to use easy to hold you can record 4k videos ! And I love that it comes with a camera lens !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanaV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and the quality of the images this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-7-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great First Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for anyone starting out in photography! The images are very clear and the colors very accurate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamR, Thank you for sharing with us. Sony commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying the camera. The A6400 with the 18-135mm lens makes it a great everyday kit for your photography adventures. We hope you continue to enjoy all the features on this camera. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the grab

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get this as a gift for my wife. She absolutely loved it. It’s simple, yet effective with great quality images and controls. I went with the E-mount because it gives you the possibility of using different lenses. Definitely recommend after using for trips with my wife.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanR, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear your wife is loving this camera. Thank you for choosing Sony. -Linda 12-21-24 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 4 out of 5 stars

    Light weight and many features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight , portable camera. Have had awhile now. Pictures are clear. I am new to sony after many years using canon. Its definitely more complicated . Canon seemed more user friendly. I am slowly learning all features of this camera. I wanted a lighter more portable camera and this is that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Lens! Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older Sony 5NEX stopped working. I debated for a long time if I wanted to get another sony bc I do love Canon as I always liked the way color came out on their cameras better. But eventually ended up getting one as I already had the longer zoom lens and this camera is more compact. Debated between this and the A6000. Am so glad I spent the extra money to get this camera that was more expensive as it had the better lens and slightly more features than the other version. I took pics during a musical for my nephew. It was extremely dark and I didn't use a flash and the pictures turned out great! and the color and clarity are excellent. Also used my longer lens for a college graduation. it captures motion/movement better than my previous camera - I used to have a lot of blurry pics before. So far I've only used it a few times - but very happy with results. Very easy for amateur to use. I am a bit of a lazy photog and mostly use auto focus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Sony does it better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! Love this camera! It replaced in old Nikon DSLR and its lenses. The smaller size , improved functionality and greater image quality are the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ebonyninja, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera has compact size yet producing better image quality than you previous camera. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Best Sony mirrorless camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sony mirrorless camera to buy for someone trying to learn photography. Easy to use and we can find a lot of helpful online videos to get accustomed with all camera features. Eye tracking and other features are helpful. Flip screen is useful for taking selfies. Kit lens 18-135 mm provided is light weight and covers a wide range of focal length. Kit lens is enough for most of the scenarios to take photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life, Menu system

    Rated 4 out of 5 stars

    Great camera but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, 4k video recording, tilt up lcd. This camera is packed with latest tech. But... Battery is its weakness. Without battery grip offered by sony, battery life remains as its weakness. And as a sony camera, it has its usual annoying non-touch menu system. Other than that, it's a great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size, Weight
    Cons mentioned:
    Low light performance

    Rated 5 out of 5 stars

    Excellent Picture quality in this compact camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about this camera is size and quality of picture. It is so handy i can carry everywhere and it is light. I liked the color and quality of pictures. Low light picture can be made bit better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you are enjoying the many features the A6400 has to offer. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 5 out of 5 stars

    Top of the line crop sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned an A6300 wanted a second camera to carry in the field for wildlife/landscape new A6400 now in top position as good as advertised for sure...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing Camera for price range

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been amazing over the past few months and has traveled from the finger lakes all the way down to Georgia. The size and weight are a blessing for travel and hiking. Portraits, Landscape, Wildlife, and Macro have all turned out great. The camera doesn’t have a full sensor so you can call it the little engine that could. If you’re a blogger, you’ll love the flip up screen. Spend the extra money and get the 135mm lens option (Amazing Versatility as primary lens)

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Another Top Notch from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera from Sony is an outstanding camera for under $1,000. I have only owned large DSLR Minolta and Sony products for the last 30 years. So, it takes some getting used to with this much smaller APSC camera, but the downsize in weight is a welcome change. The A6400 is feature rich and you can start using it right out of the box on Auto or you can use dive into more professional settings. I highly endorse this camera and have not regretted buying it once.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So happy with this camera so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a beginner getting into photography (so take this for what that's worth), I really am so happy with the purchase of this camera! I am able to take quality pictures that allows me to really have fun and not worry too much more at this time for a beginner to get excited about learning more while still able to capture a great image. I can't speak to the video side yet since I haven't gone down that path with the camera... yet, but I could only imagine the quality that is there as well. Really glad I leaned this way for a first beginner/pro camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy with our camera and find it good for beginners. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-4-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera and easy to use, nice quality and light

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robinson, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its easy to use design and lightweight. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good beginner camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Nikon user and decided to give Sony brand a try. So far, I like the image quality and simple/easy to use. I have kids participating in sports and I needed a camera that could keep up with them. This camera has done that so far and quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Photoking, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its easy to use design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Amazing All around camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore this camera. I returned my A7II for this camera and have no regrets. The autofocus is incredibly fast, the camera itself is amazingly light, and the included kit lens is shockingly good. I use this camera for everything ranging from Macro to landscape photography, fast paced action shots of my dogs and portraits of my family. The auto eye focus on both humans and animals is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    A6400

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera! Easy to use.. perfect for traveler's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DexterA6400, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is easy to use and perfect for traveling. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great mirrorless fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been shooting on this for over a month and have been very pleased with the camera. Pictures have been a great quality while the portability has been very appreciated. Even though this is my first time using a Sony camera the UI has felt very intuitive. In the end this has been a very good transition from the DSLR I used previously.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhotoEnthusiast, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its portability. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera! Takes excellent photos in just about every condition. Super user friendly. The video quality is great. The lens so useful in a wide range of conditions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrMiyagi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ILCE6400 camera and the useful focal length for any situations. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

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