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Customer Ratings & Reviews

Your price for this item is $3,499.99

Customer reviews

Rating 4.9 out of 5 stars with 271 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers admire the Alpha 7R IV camera for its exceptional image quality, capturing excellent photos and videos. They appreciate the impressive autofocus capabilities and the ease of use, making it a great choice for both professional and amateur photographers. The camera's price point is also seen as a positive aspect, offering great value for the features it provides. While some users mention a learning curve, the overall positive feedback highlights the camera's strengths in image quality, autofocus, usability, and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 271 reviews
  • Pros mentioned:
    Easy to use, Image quality, Photography

    Rated 5 out of 5 stars

    Sony A7RIV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome body for videography and photography. ❤️ been using this for years now. I can definitely say that Im so happy with the quality it gives. Im no pro but it makes it so easy to do some fun photo shoots with my friends. Theyve always liked how the photos come out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michie,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7RM4 camera. We're glad to hear that the camera has been a hit and that it is producing excellent pictures and videos for you. Your positive comments about its performance are truly appreciated.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-5-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Image quality, Price

    Rated 5 out of 5 stars

    Simply Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to take better family pictures. Great ISO sensitivity, image stabilization, Sony mobile app link with the camera, and overall image quality. Yes, the price is high, but totally worth it in my opinion. Attached are pictures of the moon taken with the Sony a7Riv paired with the Sony SEL200600G lens. I also attached pictures of the Milky Way taken with the Sony a7Riv paired with the Sigma 14-24mm F/2.8. Both pictures (moon and Milky Way) were taken from my house. I stepped outside my house and I took the pictures. This camera is GREAT!!! Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeepItSimple,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7RM4 camera. We are glad to hear that you found it as a great camera with great features. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-16-2023
      Sony Social Support Sony_US

  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great photography camera for high resolution pictu

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very great high quality camera for photography (and videography work). Shoots in 4K (I believe only up to 30fps) but do be careful of having it on for to long or in hot temperatures because it will overheat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to focus in on the small details in life (near and far) this camera is awesome! I love my 7R III but this camera takes it to another level. Some say that high pixel count isn't that important, and in many cases I would agree. A good camera and the best glass you can afford are most important, but when you want high detail on something you can't get close to, the more pixels the better in my book. When cropping photos in post the detail remains incredible. Sony also increased the dot count in both the view finder and the monitor on the 4A and that made a noticeable improvement primarily in the monitor, My favorite lens is the Sony 100-400 GM Telephoto and I'm really enjoying the results using it with the 7RM4A. Also, a good tripod or monopod is an important tool with the long glass. For nature and wildlife in detail the 7RM4A wins!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is truly spectacular. I've recently upgraded from a Canon T3 Rebel (after 12 years of use) and I am beyond amazed with what this Sony camera is capable of. I chose the A7RIV instead of the A7RV (which includes an AI AF processor) largely because I preferred having more autonomy over my images/creativity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenz,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM4 camera. We are glad to hear that you found it as an excellent camera and that you were amazed by what it can do. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards
      Larry 9-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Like buying a Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is like operating a “Smart HDTV. It has everything! I believe in paying for peace of mind. So far this camera has done everything I’ve wanted it to do, all I had to do was buy the lenses, filters, and read the manual. It’s like buying an elite car. Don’t buy it if you’re not going to take the time to read and understand it’s capabilities - and there are many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding camera.. when paired with a quality lens, it’s hard to find any fault I. The resolution and clarity of the camera. Video could be improved but if you are buying the R version of this camera, you’re looking for the resolution over video format.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JMoney,



      Sony commitment to customer satisfaction is our top priority.



      Thank you for your feedback on our ILCE7RM4 camera. We're glad to hear that you find our camera awesome and outstanding to use. Thanks again for choosing Sony!



      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.



      Rubychelle



      1-14-2024



      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    First time Sony Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user of a sony camera and I love it! Always bought Cannon before and had many problems. Used this for family pictures and it came out like we hired a professional. Kinda pricy but worth the investment and value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyAlphaCustomer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM4 camera. We are glad to hear that you loved it and was impressed by its performance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-3-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Full Frame camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Full Frame camera I have used. With adapters for various lenses, most of your old 35mm lenses from various brands can be used. I keep being amazed by the resolution. Hardest part for me was relearning some of the buttons from my old nikon. But there a lot of programmable buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Awesome Camera! Can't go wrong with it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7RIV is the best camera I've used to date! This is considering it main purpose, Photo Quality! However when it comes to video, it's missing features but its very useful for hybrid shooters, for sports where capturing that extra frame is needed, the 10 FPS and other features are great, but for main use I would go with the A9II or A9 for the budget. Pros: -Photo Quality -Photo Processing -Focus Features Cons: -Video Rate, no 4K at 60p -Video Output, limited at 8 bit -Big Raw Files, no Small or Medium options Overall: You really can't go wrong with this camera, Highly recommended. For video, and external recorder is a good idea.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank You Carlos for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are excited that the image quality meets your standards. Your feedback will help with the development of future Sony products. Sony_US

  • Pros mentioned:
    Photography, Price

    Rated 5 out of 5 stars

    Best camera ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this beauty, best camera out there for the price and what it can do. My wedding photography got easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for the Weak at Heart!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third generation Sony Mirrorless camera, the second Full Frame and I couldn't be happier. Sony has the edge in Mirrorless technology and it just gets better and better. The camera and corresponding lenses have elevated my game and given me more opportunity to "challenge" my photography with new subject matter. With the extremely quick AF and amazingly huge 61MP RAW files, you have the opportunity to crop heavily in the frame or in post edit and not lose any quality because of the size of the data files. The menu's are extremely detailed because Sony actually listens to it's user feedback. I highly recommend searching some of the photographers with similar subjects that you may wish to shoot who post "setup" for the A7Riv as there is much detail in the setup that you might be missing. I've had this body for a month after trial testing this against the A9ii and after creating a comprehensive spreadsheet of both bodies opted for this one as the best value for my needs. I will begin collecting donations for the A9ii as they each have their own special feature sets and you should spec them both prior to your investment. The resolution on videos is superb, the lightning fast AF amazing, the shutter speeds can fill a memory card if you're not careful, so suggest you use the Sony "Tough" cards, they're worth the investment. I'm am pleased with the direction Sony is going with this technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We thank you very much for your in depth review and feedback! Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short time that I’ve had this camera all I can say is wow. For me it was worth the price. I previously owned a Nikon D7500 and wanted to switch to a full frame mirrorless. The quality of the photos are phenomenal. It was a bit of a learning curve switching, but I feel like it’s fairly simple to use. I paired the body with a 24mm G master lens and I’m not disappointed with the results. I’m by no means a professional photographer. I’m a hobbyist so I’m sure there are more things for me to learn to fully utilize this 61mp beast. But for now I am getting great quality pictures. I really like the shortcut buttons feature and that you can save your settings depending on the scene you’re trying to shoot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Yaya, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α7R IV. We truly appreciate your feedback and are glad that you are enjoying the switch to a Sony full frame camera! -Nick Sony_US

  • Pros mentioned:
    Autofocus, Image quality

    Rated 5 out of 5 stars

    Best hybrid camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. The beat autofocus i have ever seen, so fast. The resolution in the market. I recommend this camera to photographers and hybrid shooter who wants decent video quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Younes, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α7R IV. We truly appreciate your feedback and are glad that you are enjoying the camera's autofocus and high resolution sensor! -Nick Sony_US

  • Rated 4 out of 5 stars

    5 stars camera, but not user friendly enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great camera once you get a hang of it, but if you are new to SONY cameras you will soon find out it takes much adjusting coming from brands that are more user friendly like Canon, Nikon, Leica or Fuji. In other words if you are already a SONY user yo can update the score to five stars. Im happy with it so far, but I still have a long way to be confortable with it and Im a professional with 30 years experience: Thats why my for stars could be three.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera i have ever purchased. 61 MP camera is the beast!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RjGraphy,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7RM4 camera. We're glad to hear that you find our camera to be the best. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle
      12-3-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Futuristic Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one off best camera. Easy to use, design, and absolutely beyond 21 century technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArticNightTours, Thank you for your feedback. We are at awe to hear you are loving and having fun with the Sony A7RM4 in your photographic adventures. We hope you continue to enjoy the details and features this camera has to offer. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good ! I like it it is good for use super 35

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YouliZ,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for this wonderful and precise feedback for the ILCE7RM4 camera. If you have any questions about maximizing the features and capabilities of your camera, or if you need any tips or suggestions for different shooting scenarios, please don't hesitate to reach out to us.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera-expensive but produces great photos!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought long and hard about what camera to upgrade to now that there are so many nice mirrorless cameras on the market. I liked the new Canon but when I weighed all the pros and cons... the Sony A7Riv just came out on top. I have used it on a couple dedicated photography trips now and am very happy with my purchase. I pair this to the new tamron 70-300 zoom and it does a very respectable job. Eventually... I plan to get a 200-600 zoom but for now, the smaller lightweight tamron has decent reach and is a breeze to carry. I especially like the ability to program the A7Riv. It allows me to set it up so all the settings I need to change on the fly are quick and simple. I also like the improved grip over the A7Riii. This camera is so much nicer to hold. With the previous version... it was too cramped to hold comfortably but the Riv gives just enough extra grip for my right hand to make it comfortable to shoot even extended wildlife sessions. I've bought 4 of my cameras from Best Buy now and try my best to support the local brick and mortar shops rather than just mailorder. We all need to remember buying local means jobs and tax revenue for our local towns.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Awesome Camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Camera! I was bit hesitant buying but glad I bought it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the camera and are looking forward to seeing what our customers can create with our products.
      -Vincent
      Sony Imaging Support Team Sony_US

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