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Customer reviews

Rating 4.7 out of 5 stars with 4501 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the DualSense Edge Wireless Controller's high-quality build, extensive customization options, and responsive back buttons and paddles. Many appreciate the controller's comfortable weight and improved grip, enhancing the overall playing experience. However, some users have noted concerns regarding battery life and the potential for stick drift. Despite these drawbacks, the positive feedback on the controller's feel and functionality is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,501 reviews
  • Pros mentioned:
    Back buttons, Controller quality

    Rated 5 out of 5 stars

    Dualsense Edge Granular Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge wireless controller is Sony's new high-end, customizable PS5 controller aimed at hardcore gamers who want more control options. I recently had the chance to test it out, and here are my thoughts. Design & Build Quality At first glance, the DualSense Edge looks very similar to the standard DualSense PS5 controller. It has the same basic shape and layout. However, upon closer inspection you can see some key differences. The handgrips have a textured pattern for enhanced comfort and grip. The triggers and bumpers are also made of metal for improved durability. Overall the build quality feels extremely solid and premium. The real magic is in the modular, customizable components. The back buttons are removable and different shapes and sizes can be attached. You can really customize the feel and location of the back buttons to suit your specific needs in a game. There are also adjustable stick caps and swappable stick modules with different heights and shapes. With all the customization options you can finely tune the controls to your exact preferences. Performance & Features In terms of core performance, the DualSense Edge works flawlessly. The haptic feedback and adaptive triggers feel just as great as on the standard controller. The analog sticks have a taller shaft and extended range of motion thanks to the swapable modules. This allows for precise control and quicker movements in shooters or action games. Some great new features include the ability to save multiple control profiles for different games and switch between them easily. There are also physical profile swap buttons. The new Fn button allows you to quickly adjust settings like stick sensitivity, trigger activation points, and headphone volume without going into menus. The DualSense Edge also has a built-in software hub where you can remap buttons, assign macros, adjust stick deadzones and sensitivities, and really dig into the granular settings. It's very robust and makes the customization process easy. Verdict The DualSense Edge takes the excellent base PS5 controller and adds a wealth of customization and control options for hardcore gamers. The ability to tweak every aspect of the controls is incredibly granular and allows you to optimize the feel on a per game basis. The premium build quality and added features like profile switching and software tuning make the DualSense Edge a must-have accessory for competitive players.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEST CONTROLLER FOR STICK DRIFT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense Edge controller is a game-changer for competitive and casual gamers alike. With its customizable buttons, swappable stick caps, and adjustable triggers, it offers a level of personalization that enhances gameplay for every genre. The build quality is premium, with a comfortable grip that feels durable and responsive. The integration with the PS5 system is seamless, allowing for intuitive profile switching and fine-tuning settings for different games. While the battery life could be improved, the overall experience justifies the price, making it an excellent investment for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Back buttons, Customization, Feel

    Rated 5 out of 5 stars

    Pro Controller!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s first-ever professional controller is a resounding success! The controller is highly customizable on the PS5, allowing you to create profiles for multiple games. This way, you won’t have to program the controller every time you need a different setup. The controller’s feel is incredibly smooth and comfortable to hold. It also comes with different styles of back paddles that are easy to detach and reattach.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Better than popular alternatives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller the grip really helps me feel in control the touchpad and triggers feel fantastic and I love both options of paddles it brings plus I can replace the analog sticks when ever I do experience any sort of stick drift not to mention the super responsive trigger stops I don’t regret making this purchase and highly recommended this product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Stick drift

    Rated 5 out of 5 stars

    Beyond my expectations!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent controller! I can definitely expect a long life out of it with the replaceable joy sticks! I love the ability to add paddles / half buttons to the back to allow for more control of my character in game, it has been game changing for sure! The adjustable triggers are nice especially for FPS games to give you that EDGE over your opponent’s where milliseconds definitely count and make a difference! The ability to fine tune just about every aspect of the controller is also extremely nice! My only two gripes are that with the function menu buttons being placed below the joysticks it made finding a wall mountable charging dock difficult to find, and it feels like the controller actually dies more quickly than the standard controllers, but with some looking around you can find some external power banks made specifically for the ps5 dual sense edge controller to extend your playtime! If you are wanting a product that is going to give you a longer life that is cheaper than buying multiple controllers due to stick drift, and want more control over your characters this is definitely the controller for you!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Stick drift

    Rated 4 out of 5 stars

    The best controller for PS5 and PC... Almost

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out the gate this is the best controller for PS5 hands down. The look and feel is great, the cord is plenty long, The paddles are great and responsive and the trigger gates are good (I do not use them a ton). The highlight of this controller of course is the SWAPPABLE thumbsticks. The biggest issue with most controllers at some point are stick drift and being able to swap them out for $15 is a huge win on a controller of this price. Which brings me to the next topic... PRICE... It is over priced honestly. I feel that at the $150 mark it would be the perfect spot for it. The battery life is something that a lot of people complain about I however use it wired at all times so I cannot speak on that issue but it is an issue I would say. So definitely check out videos and reviews on it. Lastly if you are using this with you PC be prepared to have some workarounds.... Especially if you are using it outside of steam. You MUST set this up on the console first. It needs to update as well as setting up your custom onboard profiles for the paddles, joysticks etc. This does not plug n play with any launcher. It isn't even recognized in Battle-Net. On Steam it does work however it only shows the Xbox button layout. There are some apps you can run to try and get the PS layout and to be able to edit your paddles etc. But in my few experiences they were very buggy and laggy. All the while the regular PS5 controllers are plug n play so Sony... PLEASE address this!

    I would recommend this to a friend
  • Pros mentioned:
    Back buttons, Controller quality
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Built way better than a scuf controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for those who compete and game a lot especially competitive. Way better than a scuf controller and more durable. I’d recommend this if you’re looking for a controller with paddles on the back along with many other features that help to out perform other players in fps games.. The stick drift on these are really good compared to a scuf also which is absolutely horrendous after a few months ona scuf. If you ever do notice stick drift you can replace the joysticks for cheap about 20 bucks instead of buying a whole new controller. Quality is really nice and comes with a hard case to store your controller vs a scuf which doesn’t come with a case at all. It’s also cheaper than a scuf. I use to love scufs but there ps5 versions are not built to last and the customer service to help fix stick drift will lead you to paying another $200 for another controller. It’s really nice to have more options than having to settle with a scuf or other companies that sell cheap products.

    I would recommend this to a friend
  • Pros mentioned:
    Back buttons
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mostly what you would expect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feel and look. High quality hardshell case holding all attachements and controller adds to value of the purchase. Added texturized grip on the back of the controller gives it a very nice feel. Not sure how i will feel about the glossy front plate around the anolog sticks (sure it will fingerprint easily) but for now makes the controller look very nice. Extra buttons on the back are probably the biggest change to how you can use the controller. Probably the biggest selling point along that and swappable analog sticks. Even can switch out stick tops to give the classic dualshock feel during the ps1-ps3 days if thats your preference. Glad i got it so far after a day of use. Worth mentioning that the ps5 allows you to make multiple “loadouts” for your controller mapping even changing the response curve of the sticks as well as trigger deadzones. That being said while those options are appreciated its hard to notice a difference between settings. What is noticable are the Stoppers for the triggers along with swappable back buttons. Alot to play around with to make your controller perfect for you, recommended for people who play FPS games. Taking one star away because of the noticable decrease on battery life compared to the regular dualsense. This to many is likely the most important factor and is undoubtedly worse than a contoller that is basically a third of the price. Not for everyone, and the price tag is high, but most people considering getting this controller will be satisfied with their purchase. Not recommended for casual gamers, especially who play primarily single player games.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Sony > SCUF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great only thing I miss compared to the scuff is four paddles on the back. The extra benefits though are worth this controller over the scuff. Having flexibility with triggers is a nice addition. There is also additional options that the ps5 gives you that create another level of customizing that the scuf cannot. The main reason this controller should be given a 5 star rating is that Sony allows you to change just the joystick if something happens. Stick drift issue? Fix it with $20 keeping the value of your $200 controller. The case itself is also very consumer friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Unleash Your Gaming Potential

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony DualSense Edge Wireless Controller for a while now, and it has completely transformed my gaming experience, particularly in Call of Duty and Fortnite. This controller is an absolute game-changer! Firstly, the precision and responsiveness are unparalleled. I’ve noticed a significant improvement in my gameplay, especially in competitive ranked matches. The enhanced grip and design make it comfortable for long sessions, allowing me to stay focused and agile. One of the standout features is the button mapping. The ability to customize button configurations has given me a strategic edge. I can now perform complex moves and execute accurate shots with ease. This feature is incredibly intuitive and has made my gameplay more fluid and efficient. The build quality is top-notch, and the wireless connectivity is seamless. No more lag or connection issues, which is crucial during intense gaming moments. The battery life is impressive, ensuring I can play for hours without any interruptions. Overall, the Sony DualSense Edge Wireless Controller has exceeded my expectations. It’s a must-have for any serious gamer looking to enhance their performance and enjoy a more immersive gaming experience. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Impressive with a major flaw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything I had been looking for. The dualsense controller was finally the chnage that I had been waiting for from Sony for a long time. When this pro version came out I knew I had to check it out. The quality is amazing, it feels even better than the regular controller, the grips on the handles are subtle but comfortable, the texture on the triggers is a great touch, and the paddles, boths styles, is easy to reach and use. The downfall this controller has is the battery life. Outside of that or if you have a charger available at all times then it is a must and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for those who appreciate the details.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept going back in fourth asking myself if i shohld buy this controller bexause it is a bit of an investment. I finally decided to buy it to upgrade my gaming with paddles and readjustable triggers/joystick and i csn definitely say it was worth every dollar. The responsivness of the controller is prettt amazing and all the programing you can add to the controller is pretty amazing as well. It looks good, feels good, and is a really good contoller. Definitely would recommend to anyone who takes their gaming seriously!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Doesn’t get more premium than this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MOST premium feeling controller out there! The sheer feeling of the grips is second to none! Perfectly weighted and feels so good in your hands! Features and setup is so easy, even the most novice could navigate! The battery life leaves something to be desired, but the pros outweigh that small con. Not to mention the modular stick replacements make the controller have massive longevity! Great pickup for your PS5 and works on PC too (haptics work hardlined only)

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont play with a basic controller again. They have a bit more wieght to them. Sturdy. Buttons sticks etc feel great. Slide buttons in back for tension is the best. R2 L2 triggers don't need to be pressed all the way down. Battery life is much shorter than regular controller though. Maybe after 4-5 hours needs charged in my experience of heavy gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality, Customization

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot be more happier with this controller Sony has came out with. I wish they made different colors for these but these controllers perform beautiful. In my opinion its worth the money but only if you play fps shooters competitively because of the many settings you can create to your liking or convenience, but it does help on other games though to an extent. I Definitely recommend this controller to others Sony knocked it out of the park.

    I would recommend this to a friend
  • Pros mentioned:
    Back buttons
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best DualSense Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge is great gaming controller. The DualSense Edge has many gadgets in a great packaging. The DualSense Edge has many pros with one minor con. The DualSense Edge feels great with amazing back buttons, great way to swap analog stick modules in case one starts drifting, and analog trigger stoppers. The DualSense Edge case comes with two interchangeable thumbsticks, two back buttons, and a braided type c cable. The DualSense Edge also allows you to create custom controller profiles through your PS5 or your PC. The only con is unfortunately the battery of the DualSense Edge is honestly terrible. Is not a big deal for me personally because I've gamed for a while with cable controllers but I can see how this is a deal breaker for someone else. Overall I honestly believe the DualSense Edge is the best choice for PS5 owners. For PC owners it's a great choice

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Have a PS5 Pro? Get a Worthy Pro Controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the longest time, I hesitated when deciding to purchase the DualSense Edge, largely due to its price and to a lesser extent, its usefulness to me. Then, the PS5 Pro was released, and upon receiving one, I HAD to purchase this controller. Since then, it's the only controller I use - and this is coming from someone who has just acquired the Astro Bot limited edition DualSense and pre-ordered the 30th Anniversary DualSense and teal/green-colored chrome controllers releasing in January. Anyway, the mappable back buttons are a game changer! Also, if you are one of the many who are (or will) suffer from Stick Drift (TM), worry not! For approximately $20.00 USD, you can swap them out. The only real issue that I have encountered in the few days that I've owned it is the battery life. Problem aside, THIS should have been the controller included with the PS5 Pro. They pair so well with each other! As for my recommendation, if you have (or will have) a PS5 Pro, you NEED the DualSense Edge!

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love love love this thing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start by saying I’ve owned many controllers both regular and pro. Currently have the xbox elite series 2 along with this and for me I just like this one more in certain areas ! Feels way more premium than standard ps5 controller which is nice. Battery is definitely on weaker side xbox blows this one out but if its for pc thats your choice. For ps5 its no brainer imo to get this with warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Dualsense edge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the market for a new controller it was either this or a scuf gaming controller I’ve had the scuf before but in comparison of the two the dual sense edge didn’t feel like it was a second hand made controller. even with the paddles and all the extra hardware it felt much better than the scuf it didn’t feel cheap. the quality of the controller is amazing the options in terms of the paddles as well as adapting the travel distance of your triggers is a huge W not only that the fact that you can replace the joy sticks when you come across that annoying stick drift is a huge win as well. Sony definitely knocked it out of the park with this one it has immense capabilities compared to any other controller. you can take things even further by adjusting the behavior of your controller in the menu screen and the reaction time of your triggers overall the dualsense is in a different level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience Purchasing the DualSense Edge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the DualSense Edge controller from Best Buy, and I couldn’t be happier with my experience! The staff was friendly and knowledgeable, answering all my questions about the controller’s features and compatibility. The checkout process was smooth, and the product was available for immediate pickup, which was super convenient. As for the controller itself, it’s a game-changer. The customizable buttons and enhanced grip make gaming more immersive, especially for competitive play. Best Buy had a great display that allowed me to see the product up close before purchasing, which made the decision easy. Overall, a fantastic purchase experience! If you’re looking for quality tech products and excellent customer service, Best Buy is the place to go.

    I would recommend this to a friend
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