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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 65469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65,465 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Joystick

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For how many months been using this item still intact works well and durable and worth of your money. No need to buy over and over again. Still good as new

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Best Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s blue my favorite color and it works very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller works great! seems like the colorful controllers always have issues so i got standard black and im impressed with how long the battery last on a new one. After a few years the original controller loses battery power so thats why i go this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great. I needed a new one after the controllers for the OG ps4 stopped working

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good andco mortales Playstation controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in my hands and Love the color. I'm clumsy and have dropped it many many times but it is still staying strong and connects quickly with no delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is comfortable to use. Needed a new control and this was a great choice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts super long before stick drift. High quality and personally like these over the dual sense

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. Pretty blue. Highly recommend and the extra warranty

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Forever buying controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,durable and u always have a variety of colors and luv the insurance that if it breaks I can easily take it back for a new one luv the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better controller than PS5 better design for small hands and big hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel to this control and very responsive and love the color and warranty option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the controller through the virtual chat option the gives Best Buy, I can say it was quick and efficient. I picked it up the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps4 Controler Lover

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very late on this feedback but i enjoyed playing with this ps4 controler never had any issues the gold cover up made it stand out among my other controlers and am a big fan of colors highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and I didn’t have any problems with it after the purchase now I can say the older it gets sometime it develops stuck drift so you might want to get a warranty on it but overall it good

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve had it’s been everywhere with me on road trips and all. My son likes to play with it he is 1 years old. He puts it through everything and the controller still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ very satisfied. I can’t believe how quick it got to met

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original is the best, perfection in every way , lov it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller works!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described, connects to my PS4 as it should. It’s black and has buttons. All the buttons work. Who could ask for anything more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS 4 dual shock controller,use for laptop also.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Classic black wireless PS 4 dual shock controller. Unfortunately they wear out. I also use it for my laptop. This isnt my first and it wont be my last.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    This PS4 controller rocks!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, i love buying ALL my electronics at Best Buy cause i have peace of mind with geek squad, but i also LOVE my controller because it's my favorite color! Can never go wrong at Best Buy!

    I would recommend this to a friend
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