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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 172 reviews

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88%
would recommend
to a friend

Customers are saying

Customers highly value the HG1 Hi-Res Portable Wireless Speaker's exceptional sound quality, encompassing impressive bass and loud volume, making it ideal for various settings. Its portability and convenient Bluetooth connectivity are also frequently praised, along with the long battery life. While some find it a bit heavy, the positive feedback on sound, size, and price significantly outweighs this minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 172 reviews
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best BT speaker I have owned to date. Sound quality is excellent covering a vast range from less than 10hz to 20Khz over Bluetooth without any noticeable degradation in sound clarity. The "Extra Bass" button provides deep and loud bass especially useful for hop, R&B, rap, electronic and rock music. I wasn't able to test the add speaker function because I only have one SRS HG1 speaker unit. Battery life is exceptional and compared to other BT speakers I have owned these last about twice as long in real life situations at nearly 8 hours with volume maxed out and "Extra Bass" enabled.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    A small speaker with a big sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but large in sound, this small speaker (small in my opinion) puts out strong bass for its size. Here is a link to a video with bass test!!: https://www.youtube.com/watch?v=r0Cw4mfOaro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound for HD tracks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - HG1 Hi-Res Portable Wireless Speaker provides a nice option for listening to HD (24-bit 96/192mHz) audio files. I use it with my Walkman NWZ-A17. Only 4 stars because to get full hi-res quality, you have to order an optional proprietary cable not available in the USA. Ordering the cable from Japan takes several weeks. Sony should offer more convenient support for it's products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrimsonKong, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Battery life, Bluetooth, Sound quality

    Rated 5 out of 5 stars

    This is a Swiss Army Knife of a speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It's not flashy. No blinking lights. The sound quality however is excellent for this price point and it's loud and clear enough to fill most rooms. Build quality is good. Battery life is very long. Where it excels is in it's various features. First of all I love that it can bluetooth pair and connect to your phone with just an NFC tap. No fishing through menus. No long pressing buttons. Just tap your phone and you will be connected. Second, if you buy more that one you can connect them via wifi and Sony's app and have synced music in multiple rooms. Third, if that wasn't enough it has built in Chromcast Audio abilities. If you have other Chromecast Audio speakers it can be synced with them using the Google Home app. I've had this speaker playing music with my 3 other Chromecast Audio speakers and they play perfectly in sync throughout my house. I have been very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    High Quality & Excellent Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this speaker as part of a multi-room wireless setup for music throughout the house. The sound is very rich, and great for mids and highs. Amazing coming from such a relatively small speaker. There's an Extra Bass setting for heavy bass- but it sounds great and has plenty of bass as-is so I leave that feature turned off. If turned on it's too bass-heavy at higher volumes in my opinion. I have larger speakers and subs for that. I would highly recommend this speaker, even as a stand-alone portable unit as it can definitely hold its own, and it can be paired to another one for double the power. It's also VERY sturdy, it's got some heft to it as its interior is of steel construction, not cheap plastic. There are all sorts of settings you can select from using the Sony app for iOS or Android. It automatically turns on when activated via Apple AirPlay/Spotify/GoogleCast/Bluetooth (when you have the standby feature turned on) and it automatically turns off after 15 minutes of not being used. But you can adjust either feature using the app, amongst other options for sound, battery, network name, auto or manual updating via WiFi, etc. etc. This is obviously not a cheap speaker, so I'd never take it to the beach for example - I'd buy a much cheaper speaker for that!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Portability, Sound quality

    Rated 5 out of 5 stars

    Powerful hi resolution sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been impressed with portable Bluetooth speakers until now. I was looking for a portable size speaker that could put out a crisp, clean sound with some rich bass to go with it. The only two to meet my expectations were the Bose Soundlink Mini 2 and the Sony. I'm a Bose fan, but in my opinion the Sony sounded even better. I did a little research and was impressed with the hi resolution specs of the Sony. It was also about $100 less than the Bose so I went for it and I've not been disappointed. I'm amazed how this miniature stereo can put out an appreciable amount of bass without sacrificing clarity. It outperforms speakers twice its size. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Bluetooth

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi and Bluetooth connectivity, great app that you can download through the app store able to manage speaker and updates. The sound is great with extra boost of bass function. 5hrs of play time in one full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    FANTASTIC. I can't believe how happy I am!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE music and enjoy a wide variety of "Flavors" (genres). I sold my old home and it's integrated whole-house sound system, got busy and was drifting away from music. :-( Well, I had no interest in buying a little speaker to Bluetooth my iPhone. They looked like a gimmick. Then a friend played his smartphone music on his portable speaker. I decided to check some speakers out. Then I checked some more.... lots more. Absolutely I trusted my ears. This Sony speaker sound is FANTASTIC and POWERFUL to me. It is so simple by design, yet packed with versatile features, including Link, Network, Bluetooth, USB, Audio jack, Google Cast, Software upgrades when needed, and the ability to pair in Stereo to a second Sony speaker. The sound is distinctly different when you push Extra Bass. Both envelopes are great! You can release the speaker grille with a small toggle. ITS A HOOT to see those small speakers working, belting out a great sound. With my Pandora, Apple Music, and Shazam, I am in music heaven... :-)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Speaker with Minor Connection Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony speaker specifically for its ability to be used with Chromecast Audio. While it does work and can be added to groups it does take about 30 seconds after turned on to actually show up on my android phone or ipad (Google Play Music) to actually show up. Also it seems to lose connection from time to time, but this could also be an issue with my network or that I have 5 Chromecast Audio's (Although I have a top class Orbi Router and my wifi signal shows as strong). I've looked into google to see if there is a limit to the amount of Chromecast Audio's or simply Chromecasts that can be allowed and have not found a limit. Aside from the infrequent connection issues which I've troubleshoot extensively the speak sounds good. It seems to hold a charge fairly well and produces enough sound to fill a small room. I would recommend this little speaker but only if you are trying to use it for Chromecast audio. That said, you could easily find a speaker that is just as loud for a good bit less; otherwise, its your best bet for built in Chromecast audio. I also would note that I find the Sony 'Hi Res' is a bit of a gimmick. Unless you have a very specific Sony audio product that includes this feature you will likely never get any use out of this anytime soon. I have a various android devices including the google pixel phone as well as an iPad Pro and neither support it (*Although it is said that in the Android O update (post nougat).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    A surprise find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made multiple trips and stayed in the store each time for over an hour listening to every portable speaker. ALL others were too heavy and overpowering in one aspect or another with an obvious need for balance. Balanced in the delivery of all that comes through it is the best way I can describe this speaker. With others I wanted to stop listening, but with this Sony h.ear go I did and still do want to turn it on and up!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Sacrifices sound for features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great quality build and size. The unit itself can fit inside my palm and is a good size for travel. the sound quality isn't great because it suffers from distortion when the volume is cranked up. If you are looking for a portable speaker that supports both Bluetooth and wifi this Sony is a no brainer but don't expect great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great sound. Small package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has a well balanced sound with good bass. It can easily fill a medium sized room with full sound, but you loose a bit of bass in a very large room. The speaker gets very loud and has several pairing capabilities which earns it good marks. Missing a built in radio tuner otherwise 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to listen to music around the house, kitchen, bathroom, garage etc.... The sound is really good, battery last a long time, the bass is good. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sony rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases this Sony bluetooth speaker to partner with the Amazon Dot. I always have enjoyed Sony speakers and while this was a bit more money than what I preferred to spend, the sound quality, size and ease of use made it worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Good size. Only 2 complaints are that you can't pair 2 and use blue tooth and switching from surround sound. Pairing has to be through wifi, so you can't connect your Bluetooth device to 2 speakers at the same time without being on wifi. If you connect to a Sony sound bar and use 2 as surround speakers, it takes several steps to switch back to regular speakers instead of surround speakers. A setting in the app or on sound bar onscreen menu that easily toggled between music speakers and surround speakers would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker has a wonderful deep and clear sound. WOW, how do they do that. It can even be synced with another same speaker for stereo. Here lies the problem. Both speakers must me on the same network and connected to the internet. Setup is nothing short of complete frustration, and the instructions! Well, not the best. But if you can make them work the sound is amazing. Just travel with 1 speaker only.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Krueg110! We appreciate the information you have provided and also the feedback regarding the setup and supplied manual, it will help us improve our future units. Thank you.~Jeannette sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on this one and the pill+ .... But I chose the h.ear go and the sound is amazing is like if a had a stereo in the house but all that came from this little device and for a good price wort every penny of it ... I'm really satisfied with my purchase no mistake made.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Good speaker at an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this speaker for the garden as the weather is getting nicer. Paired to our home network with no problems as well as two other devices via Bluetooth (NFC). For some reason my Sony Vaio laptop can not find it via Bluetooth but this is not a massive problem and I'll troubleshoot to see if that can be fixed. Sounds really good for it's small size, but loses a star because I would of liked to have seen it designed with an LED display, which I knew it did not have before buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LiamArc79, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great size and sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will love the size and sound of this Bluetooth speaker. Easy to use and very travel friendly. Can't go wrong! Buying a second one would be twice as good for a large area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item in a smaller package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of this awesome speaker is fantastic! Clarity is amazing, yet it has a nice thump to it as well. The size is great if you're not looking for something big. You set it down anywhere and the sound carries itself all over the room beautifully. I'm impressed! I do not regret buying this. I love it!

    I would recommend this to a friend
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