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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 Pro's stunning graphics and smooth performance, frequently praising the 4K capabilities and the included Red Dead Redemption 2 game. Many appreciate the console's quiet operation and ease of use, along with the ample storage space. While some noted slightly longer load times for certain games, the overwhelmingly positive feedback centers on the enhanced visual experience and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,072 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Beautiful picture. The pro is where it's at!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an xbox user for years so I was skeptical about adding a ps4. Well I picked up the pro a couples weeks back and now I'm a believer. I have since played Spider-man and God of War and those 2 games alone were worth the purchase of the pro. Such an amazing console, cant wait to ad more games to my library.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great PlayStation Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have an XB1X and decided to buy the PS4 Pro. This unit does have the newer processors which was an issue with the previous version. Very easy to use, great graphics, love the speaker on the controller you can hear your weapon reload via the controller in some games. Is not backwards compatible with any PS3 games, the XB1X is BC. Loading and downloading games takes longer than the XB1 and there is a noticeable performance difference between the two units. Still a great system to own! Got 4 stars due to lack of BC and slight performance difference in game play when compared to XB1X

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 speaks for itself

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system .. the graphics are absolutely amazing .. if you’re shopping for a new game system PS4 is the way to go and the PS4 Pro 1TB gives so much room for storing and doing your favorites things with no worry of ever overloading it Amazing machine !! PS4 Pro hands down !!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Gaming Console Ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the playstation format, I only purchase Playstation game consoles because of the outstanding graphics, easy to use controllers,makes you feel like the game is part of you Lol. The unit is top knotch and well made. i could go on and on, Once you go Sony Playstation you won't go back!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    PS4 Pro is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bit the bullet late in the game and bought a PS4, so I opted for the “pro” version. I must say that it is quite impressive graphically and the user interface is pretty good once you get used to it after using the PS3 interface for so long. The cooling fans stay pretty quiet. I heard that Sony quietly changed the cooling fan configuration with the Red Dead II bundle models to make them more quiet. It is unfortunate that Sony did not include a 4K blu-Ray player in this, but oh well... Overall pretty satisfied with this “pro” version.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    PS4 Pro bundle - good value, good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an old gamer... like, real old, so I have come to appreciate advanced/pro features like 4K and faster processing. The PS4 Pro was a nice upgrade from my original PS4. Spider-Mas and Red Dead Redemption II look FANTASTIC on my 4K Television. My only gripe is that the fan still runs loudly. I thought that I might hear a difference between the two systems. Unfortunately, that is not the case. Also like Netflix in 4K - though once my fan started running while watching a 4K movie (and I have plenty of ventilation) which was a distraction.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excelent console, excelent game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong to say here. The Game is great, you will have hours of fun playing it and with the power of this console it runs awesome, 4k really makes a difference and getting both for the price of the consult save you almost 70$ (price of the game at the time of purchase)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a PS4 before but the Pro is miles better. Everything loads much faster and games like Fallout and GTA V are not running at extremely low frame rates anymore. Use hardwired for extremely fast download and upload speeds. Great value to get bundled with a game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the graphics! Got one for my son and saw how great it looked and how fun the game was, I had to go back and get me one. I also love having access to netflix and other streaming video options from it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The Pro is Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that I really enjoy this PS4 Pro, but was shocked to hear it doesn't play true 4k like the Xbox One. Games still look good and happy to play, but slightly disappointing to find this out. Overall still a great console and would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Load times

    Rated 4 out of 5 stars

    Great console, but 2nd best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own am Xbox One X and a PS4 Pro and they both have their strong points. The PlayStation definitely has better exclusive titles and the Pro looks great in 4K but it just doesn't quite hold up to the Xbox one which definitely runs at a smoother frame rate with slightly better textures and better loading times. I also like the interface on the Xbox One. It's more streamlined and aesthetically. All and all though this is still a fun console with great titles. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Free game with bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a bundle is the best deal you can get on a PS4 pro right now if you can even find them in stock around the holidays. It is priced the same as the system if you were to buy it alone but in a bundle includes a game at no additional charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most recent version of the Pro and it runs much quieter than previous models (watch digital foundries review of it on YouTube for details) and as a extra bonus you get a physical version of one of this years best games for free.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Graphics for my 4K Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 4 pro Red dead redemption 2 has the best gaming experience and the best graphics I have ever seen in the world of game. I would recommend this console to any one who wish to take his/her gaming experience to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Pro console is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at the Playstation console for some time. I mostly play on PC but wanted to play the exclusive Playstation titles and also Red Dead Redemption 2. I bought a 4k HDR TV a long with this. The picture is stunning. I would rank it close to PC graphics. The refresh rate of a console is not as high as my PC monitor (144hz) but the picture still looks great. I haven't played any fast paced games on it yet so I can't say how that compares to PC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gaming on a 4.5 year old PS4 original. All the newer games were working the machine pretty hard and the wireless tech in there wasn't very good. The pro was a great upgrade from the old machine. I'm really glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Perfect PS4 Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to buy a PS4 pro then this bundle is the perfect time to get it. It comes with the PS4 pro with the physical disk copy of the Red Dead Redemption 2. The 4K with this console and the game are amazing. A must buy.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 excellent.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RDR 2 and PS4 Pro = greatness! RDR2 runs ok, not excellent on ps4 pro (4k TV). Framerate is not that good. But PS4 is good console. Nowadays RDR 2 available on PC and you can buy PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for my son. He was impressed with the graphics on the new game. He is a gamer, not in his wheelhouse but was impressed with the detail. The streaming quality with the PS Pro was also impressive. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good bundle for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bundle during the Black Friday sales. So basically I just got a game for free for the price of a new PS4 Pro. I did wish the Spider-Man $200 bundle was in stock but this was a good alternative. Runs fast and silently.

    I would recommend this to a friend
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