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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1205 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,205 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great sound, when they stay in my ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, the battery life seems good (but hey, the box keeps them charged), BUT, they don't stay in my ears well. I guess to improve bass they needed bigger, heavier components in the main body of the earbud, but this makes them hang away from my ears and fall out easily. No way I can wear them on a walk, let alone a hike or run. Since that's a main reason for true wireless ear buds for me, Ive marked them down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Finally matched my personal gold standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing. They rival or perhaps match my favorite Sony earbuds ever - an old pair that I don’t even know the model of anymore (they came with the NWZ-A810, which is STILL one of the best MP3 players I have ever listened to, surpassing later Sonys and others with its clarity) but have been the gold standard I’ve held all other earbuds up to for 15 years. These have finally met the mark. They fit my needs perfectly - I don’t need ANC, and honestly for safety’s sake don’t even want it. And these, not having that extra tech, manage to sound in my opinion even better than the MX4s. The highs are crisp, the bass clear and not distorted, but not too boomy. A lovely flat sound for my jazz, classic rock and pop, and film scores. And if you do want a different sound, the EQ on the app is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the money, Sound quality is good, but not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    More comfortable than AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality for the price. More comfortable than AirPods Pro. Perfect for working out. Slightly annoying though, how easy the buttons press if you’re laying down

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and sound good. Was having issues with other ear bud not being loud enough but these do not have that problem. Battery life is also good. They last me a 10 hr shift on a single charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound great and have great battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the first gen airpods these are honesty everything I’ve wanted from wireless buds. They block out a lot on sound without anything playing, and they’re practically noise canceling when something is playing half or almost full volume. The battery life is amazing, I’ve had these for three months and I’ve charged them 3 times. For some insight on how I use them, I mostly use them for road trips and on and off gaming. Recently took an 8 hour road trip with family that they lasted the whole ride, charged them at the hotel and they were good to go on the ride back and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I tried 2 top of the line pair, but kept these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased three different earbuds, the Sony WF-1000XM4, the Jabra elite 7 Pro, and these, the Sony WFC500. These are the ones I kept. I wore each pair for 15 minutes. The XM4s started hurting my ears. I had to use the medium foam tips to create a seal. I didn’t like the foam tips to begin with. While the noise cancellation was good, the bass was not. There’s also no volume up or down button on the earbuds. The Jabra Elite 7 pro, I could not get them into my ears properly to save my life. They never sealed, and it felt and looked like they were about to fall out. Then I tried the Sony WFC500. These are the ones I kept. The silicone tips created a better seal in my ear than the other two, and I noticed ALMOST no difference in outside noise between this pair and the other Sony‘s XM4. These earbuds have probably twice as much bass when using the bass booster function in the equalizer. I don’t have a problem hearing people, and they don’t have a problem hearing me, and I drive a semi truck. Directly from the earbuds these have the ability to turn the volume up and down, use your phones voice assistant, answer and hang up a phone call, play, pause, skip forward and go back when listening to music. All from the ear buds. These earbuds have actual tactile feedback when pushing the button on the sides. It’s a nice firm click. The only reason I gave them four stars was because the left earbud takes quite a bit of finagling to fit properly. Otherwise, they are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Ear buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are AMAZING. I use ear buds for about 7 hours at work. Before these, I bought the new Galaxy buds. Couldnt wear those for more than an hour so much pain. I tried some other ones but the battery life was trash. These are the best. The Sound is High quality. You can adjust the bass in the Sony app. Also the Battery life is insane. They last wont die my whole shift. And if you throw them in the charging case they get fully charged very fast. I drop them all the time and get them wet since I work outside and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality at an unbeatable price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony keeps on surprising us with brilliant products. The quality of sound, connectivity, and pricing is unreal. My only suggestion is that they were smaller. However, still, the portability and convenience of use are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good enough for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough sound quality. Good built and battery life. Have experienced some connectivity issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. She didn't like them at first because of the ear plugs they came with so I told her to go to the smaller ones (provided) now she loves them. Fit, audible, ease of use, and color. She loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sounding headphones. They don’t sound cheap or expensive. They lack sub bass. But the bass kids and highs are adequate. The signal cuts in and out when I am lying down sometimes which I never experienced with my airpod pros. The upside is that the battery lasts for an incredibly long time. The reason I bought these was to be able to sleep with them on with white noise. It works. Except for the times the BT gets choppy. I remedy that by bringing the phone closer to me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use them for, which is just listening to music, they are great, I also have the beats fit pros, and to me, for the money, these are way better. I have a really hard time find in-ears, that stay in my ears, I can’t use AirPods at all, these still have a tendency to slip out if I’m talking or Al chewing, which is why they get 4 stars from me, but aside from that small issue, I love these, hard to beat the value, when they are constantly on sale for $79

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 3 out of 5 stars

    Decent In A Pinch!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty decently. Just didn't have all that inwas looking for. They came in clutch when I was in a bind and my preciouse headphones were stolen! I moved on after a few weeks of searching foe what I really wanted. But again, they served their purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Sony buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the bass needs improvement. It’s a great choice for the price, have bought Sony buds since and can never go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my wife. She has really liked them. Took a little bit to learn how to work them but the sound quality and comfort are great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth earpice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it last year,it’s a nice and sturdy earpiece. Battery great and sound quality is awesome. So versatile highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and fits in ears good and they don't fall out or become loose. Noise canceling and easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Awesome sounds quality. Best battery time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good non-NC wirelss earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got a couple of sets of these, the battery life is really good for the size, and having a physical button makes these much easier to use while at work. Touch controls are great but sometimes it won't register and working in a call center I need to be able to pause whatever I'm listening to so I can answer the phone, and these work great for that.

    I would recommend this to a friend
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