Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 717 reviews
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
These are only alright
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been a fan of Sony headphones for good quality at a reasonable price. Some PROS:
- decent sound quality; good bluetooth connection
- lightweight; earpieces swivel horizontally for a better fit
But there are considerable CONS:
- the headpiece seems like its built for such a small head. I have to pull the earpieces so far apart that I'm worried I may break the entire headset. Due to this tightness, the headset creates a skewed earpiece angle that adds more pressure near the bottom of the ears.
- no auxiliary ports
I think the cons outweigh the pros at this price point. I've since returned this pair and instead opted for a much cheaper wired Sony set that feels MUCH better.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
It's Music to my Ears!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is great! It is Bluetooth friendly on all devices (TV, cell phone, laptop, etc.) but remember folks, not all devices have Bluetooth built-in. Ex, my HP laptop with Windows 10 doesn't have Bluetooth built in, so I bought a USB Bluetoooth adapter dongle, plugged it in my laptop and that took care of that problem! I love my headphones so much and love the price that I paid for them! Honestly, it's worth your money! I recommend them to anyone who loves great sound quality and enjoys easy set up to use their headphones!
I would recommend this to a friend
Rated 5 out of 5 stars
Great sounding headphones at a modest price point
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones initially appealed to me because of their slim line design. Having had bad experiences with bluetooth headphones in the past I wad wary to try them but went ahead anyway because I've had good experiences with Sony products in the past. From syncing to using the power / play / pause button everything feels very intuitive and very quickly manipulating the headphones very straight forward controls became second nature to me. The battery life is outstanding as well. Once thing I was concerned about was the on ear design vs. over the ear. I normally prefer over the ear, but they've designed the speakers in a way that lets you angle the earphones to have them lay flat against your ear, so as to avoid excess pressure on any one part of your ear. The result is a very comfortable fit. Highly recommend.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Sony Sound is Sharp
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There’s just something about Sony headphones, the sharpness off the sound, that I can’t seem to satisfy with any other brand.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Price
Rated 5 out of 5 stars
Great headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One good thing that I like about any headphones from Sony is their long battery life and this these WH-CH500 headphones are no different. I upgraded from LG HBS-F110 to these and the difference in battery life is literally as day and night. LG ones barely lasted 3 hours but these Sony headphones have been up and running since day 1. I haven't even charged them once. Took them out of the box and been using it for almost 2 weeks now. My iPhone is still showing full battery sign for them which is incredible. I only use them for about an hour everyday though. Sony claims they will hold charge for up to 20 hours and I am pretty confident that they will, at least for me.
Setup was a breeze. They connected immediately with my phone and never had any problem reconnecting them any time. That is one issue I faced most of the time with LG headphones. Control buttons are also nicely placed and you do not have to struggle to search for them while wearing these headphones. I got used to them after 15 minutes of use.
Now on to the sound quality. I am not an audiophile, not even close but I can guarantee you that these headphones will not disappoint you. I mostly use them while working out in the gym and they sound incredible. The sound quality is comparable with other expensive headphones from Sony. These are not noise-cancelling headphone but honestly, you can hardly hear anything from outside when the volume is about half way. Another good thing about using them while working out is they don't fall off while running which was my biggest issue with the LG headphones. They just didn't stay in the ear. They are very lightweight, which was a huge plus for me while working out. I've made call through them only once and it was flawless. No hearing issue on either side of the call (me and other person).
Sony has made storing of these headphone very easy. The ear-cups can rotate and line up with the headband, which makes them flat and much easier to store. Inclusion of a storage case would have been nice but for $80 price tag, it's too much to ask for.
To sum-up my review, I would definitely recommend these headphones to everyone, specially because of their low price. I mean it's very hard to find a decent pair of headphone from a reputed brand under $100.
I would recommend this to a friend
Rated 5 out of 5 stars
Great wireless head phones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. I enjoy using it and will not change it for anything else
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Comfortable and Good Sound Range
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Comfortable
Great Treble Sounds
Good Bass Sounds
Easy Access to Control Buttons
Cons:
No Fast Charging
Mic Sensitivity / Clearness
Average Battery Charge
The Sony Wireless Headset was very comfortable and had a good range of sound when listening between different genre's of music. My only concern is there is a little delay through the Bluetooth and the headset. It is not noticeable when streaming music however if you are playing a game that has quick time alerts you will see it on the phone screen seconds before hearing it within the headset. Otherwise the headset puts out good high treble levels and good bass levels
The mic on the headset is nice however will become hard to hear if in windy areas. There is a nice feature of using the Android NFC option via phone camera to link up to the headset however I found it just as easy to enable Bluetooth and locate that way.
The product says battery life is 20 hours, however after heavy usage it was more like 15 hours which is not bad. Unfortunately re-charging does take some time as it appears it does not have a "fast charge" feature.
Overall this is a nice product that is reasonably priced.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort
Rated 5 out of 5 stars
Good headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony WH-CH500 Wireless headphones are comfortable, although the cushion is a little too small. The size and weight is excellent to store in a backpack or medium purse. The quality of the audio is good, although they won’t completely block out the ambient sound as much as one would expect unless the volume of the headphones is raised up to a high volume. It is quite simple to connect the headphones via Bluetooth to another device, and the battery life lasts a decent time-about an entire day. Of course, battery life does depend on the use of the product, but I believe for general use the battery life is fair. Overall, this are good headphones for small or medium size heads and we are satisfied with the product.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Price
Rated 5 out of 5 stars
Great headphones for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These are good headphones, for the price. They are no match for expensive, audiophile gear, but they are perfect for throwing in the back seat of my car and using with my iPad on the go.
The things I'm looking for in Bluetooth headphones are price, battery life, comfort, sound, and decent ergonomics.
The price speaks for itself. There aren't a lot of big-name wireless headsets in the $50 range, and there are fewer I'd trust. So that, and the Sony name, caught my attention when I saw these at the store.
Most wireless headphones I've looked at have a fairly short battery life. "Up to 8 hours" isn't uncommon, and many have even less battery time. The Sony headset advertises up to 20 hours, which is a much better fit with my lifestyle: I can put these on at work and use them all day without worrying about them going dead.
They're also comfortable. They don't press hard on my ears, and the pads are thick and soft. I'm fine wearing these for several hours while at work.
Sound... they're not perfect, but they do a decent job. They have enough acoustic isolation that I don't have to deal with conversations around me at work, when I want to focus, and I can even listen to them in loud environments without having to crank the volume up to insane levels. They have a little more midrange than my professional headphones, but I'm fine with that in a $50 headset.
And the ergonomics: there are three buttons. The volume up/down buttons fall right under my thumb when I reach up to change the volume, and the pause/power/call button is close by. To be honest, I do find it a little hard to find the button when I want to quickly pause a video or some music to respond to someone: that is one thing that could be improved.
One thing that definitely pleases me about the controls is that they are tactile without being *loud*, something that bugged me about the other Bluetooth headset I use.
Overall, this is a good headset for the $50 price range. I use mine every day, I'd absolutely buy another one if I needed inexpensive Bluetooth headphones.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Compact and good bass!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good set of headphones. Pictures make them appear bigger, but they're very compact, I love the portability. The are padded and seat comfy over my ears (even wearing glasses). The sound is good and the bass is strong. Pairing them with an android phone was a blaze, they have NFC, so you just touch the back of your phone and the it automatically pairs them via bluetooth. Buttons are easily accesible (on/off which serves as answer/hangup) and the volume buttons (which serve as skip forward/backwards for songs) are great!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JamexRZ, We appreciate your time sharing this feedback. Good to know that you appreciate the adjustable headband and soft earpads. It's a simple way for you to enjoy the good sound quality. You can enjoy more features and functions of this set of headphones by checking the manual and specification from this link for more details: https://www.sony.com/electronics/headband-headphones/wh-ch500/specifications Regards, -Jay
Rated 5 out of 5 stars
Sleek and powerful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bottom Line, these wireless headphones are phenomenal. At first i was a little concerned that the slender design would equate to a lower quality bass. I was completely wrong. I have a few other pair of wireless headphones and these blow all others out of the water.
The bass is deep, the treble is crisp. I am beyond impressed.
The design fits snuggle over my head and ears and has yet to create any soreness. The configuration on the side of the right earphone has a mini charging plug in, a power button and a volume up/down toggle. Other wifi headphones have 4 times the functions.. but in my opinion they are all a waste of space and practical functionality.
Overall, my favorite wifi headphone i own. Highly recommended.
I would recommend this to a friend
Pros mentioned:
Battery life, Price, Sound quality
Rated 4 out of 5 stars
great price for what you get
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The price is really the highlight of this. I bought it for $49.99. The headphones do not block out all sound, as they aren't the type that completely covers (and cups around) your ears. The sound it produces, though, is surprisingly great. The wireless connection is quick and simple. The battery life is quite long. I could go a few days without charging-- and this is with about 2-3 hours of use per day. Come to think of it, I dont think i've ever had it die on me... There are only two things that I would like changed on this set of headphones: 1) for it to be foldable/compact-- the speakers only rotate 90 degrees, so it lies flat, but it does not fold up into a "ball;" 2) although the headphones are very light on the head (you could hardly feel that its there), sometimes (very rarely!) the headband can rub on your head and become uncomfortable because there is no cushion.
overall, I'm very happy with the purchase.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Good Value for the Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For a very reasonable price, these bluetooth headphone are reliable, have decent sound, are comfortable, and have a reasonably long battery life.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Nice Headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These are very good wireless headphones. 20 hour run time and a short charge time compared to some. Fit is comfortable and sound is great. Maybe not good for gaming but nice for what I do with them.
I would recommend this to a friend
Pros mentioned:
Price, Sound quality, Wireless
Rated 4 out of 5 stars
Great for Jamming
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Saw these onsale and nabbed them, originally tried ordering the Xtra Bass bad boys, but they sold out I bet those were an awesome deal. However I'm glad I ordered these, while I was reluctant these headphones have very good sound and bass for the size and the price especially. I would recommend to anyone shopping for casual headphones with good performance. Bluetooth works good, and you can answer phone calls on the headphones also.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Bass
Rated 4 out of 5 stars
Comfortable & quality product at reasonable price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This headphone is no Bose or Beats but does its job at a reasonable price. Good quality sound, comfortable to wear for TV time. Material quality is good and feels durable. I am able to hear dialogues while watching TV programs. Bass is not so great so if you like to hear loud beats, this may not be for you. But it serves the purpose I bought it for and is great for watching TV.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality, Wireless
Rated 5 out of 5 stars
Very nice and confortable headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved my headphones because they are easy-to-use, they sound great, and the pads are very comfortable. These headphones are also wireless.
I would recommend this to a friend
Pros mentioned:
Battery life, Price, Sound quality
Rated 4 out of 5 stars
4/5 stars for no aptX Low Latency.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Headphones have great sound quality and pair via bluetooth very easily! The charge life is phenomenal, I fully charged these headphones weeks ago and haven't needed to charge them since. Great headphones without spending a huge amount of money. If this headset had aptX low latency, this review would be 5 stars! Otherwise, I would definitely recommend these to anyone who is on a budget.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
another pair Bluetooth for me
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I saw these on sale at Best Buy and took a chance on them. I have smaller pairs of Bluetooth that wrap around the ears but when it’s warm I sweat and they don’t sit right. These fit nicely and sounds good and controls are easy. Only had to charge them once so far and used them several times. Highly recommend
I would recommend this to a friend
Pros mentioned:
Price, Sound quality
Rated 4 out of 5 stars
Really good headset!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me start out by saying that I would give this item 5 stars, except for the personal issue with my ears and that after a while my left ear hurts a bit from the ear muff. That being said these headphones, for the price are definitely worth it! I needed something for working out as I have been using wireless buds, but can't seem to keep them in my ears (sweat), so I caught these on a sale and figured I couldn't lose. They are very sturdy, fit over the ear pretty well, and don't move around too much. The sound is very good, with deep bass and overall great volume. They paired instantly with my iPhone 8 Plus, and so far have lasted a few hours right out of the box. I wanted something like Beats, but would never pay that kind of price, so would recommend these any day of the week! Good luck!